BTCPAY won't start after install

Support and Troubleshooting
1

Installed BTCPay from the app store and btcpay-server_web_1 wont start but all other containers start. I ran docker logs --tail 1000 btcpay-server_web_1 and got this.

info: Configuration: Data Directory: /data
info: Configuration: Configuration File: /data/Main/settings.config
info: Configuration: Creating configuration file
info: BTCPayServer.Plugins.PluginManager: Loading plugins from /data/plugins
info: BTCPayServer.Plugins.PluginManager: Adding and executing plugin BTCPayServer - 1.6.12.0
info: BTCPayServer.Plugins.PluginManager: Adding and executing plugin BTCPayServer.Plugins.Shopify - 1.6.12.0
info: BTCPayServer.Plugins.PluginManager: Adding and executing plugin BTCPayServer.Plugins.Crowdfund - 1.6.12.0
info: BTCPayServer.Plugins.PluginManager: Adding and executing plugin BTCPayServer.Plugins.PayButton - 1.6.12.0
info: BTCPayServer.Plugins.PluginManager: Adding and executing plugin BTCPayServer.Plugins.PointOfSale - 1.6.12.0
info: Configuration: Supported chains: BTC
info: Configuration: BTC: Explorer url is http://10.21.21.20:32838/
info: Configuration: BTC: Cookie file is /data/.nbxplorer/Main/.cookie
info: Configuration: Network: Mainnet
fail: BTCPayServer.Hosting.MigrationStartupTask: Error on the MigrationStartupTask
Npgsql.NpgsqlException (0x80004005): Failed to connect to 10.21.21.21:5432
—> System.Net.Sockets.SocketException (111): Connection refused
at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.ThrowException(SocketError error, CancellationToken cancellationToken)
at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.System.Threading.Tasks.Sources.IValueTaskSource.GetResult(Int16 token)
at System.Net.Sockets.Socket.g__WaitForConnectWithCancellation|277_0(AwaitableSocketAsyncEventArgs saea, ValueTask connectTask, CancellationToken cancellationToken)
at Npgsql.TaskExtensions.ExecuteWithTimeout(Func2 func, NpgsqlTimeout timeout, CancellationToken cancellationToken) at Npgsql.Internal.NpgsqlConnector.ConnectAsync(NpgsqlTimeout timeout, CancellationToken cancellationToken) at Npgsql.Internal.NpgsqlConnector.ConnectAsync(NpgsqlTimeout timeout, CancellationToken cancellationToken) at Npgsql.Internal.NpgsqlConnector.RawOpen(SslMode sslMode, NpgsqlTimeout timeout, Boolean async, CancellationToken cancellationToken, Boolean isFirstAttempt) at Npgsql.Internal.NpgsqlConnector.<Open>g__OpenCore|195_1(NpgsqlConnector conn, SslMode sslMode, NpgsqlTimeout timeout, Boolean async, CancellationToken cancellationToken, Boolean isFirstAttempt) at Npgsql.Internal.NpgsqlConnector.Open(NpgsqlTimeout timeout, Boolean async, CancellationToken cancellationToken) at Npgsql.UnpooledConnectorSource.Get(NpgsqlConnection conn, NpgsqlTimeout timeout, Boolean async, CancellationToken cancellationToken) at Npgsql.NpgsqlConnection.<Open>g__OpenAsync|45_0(Boolean async, CancellationToken cancellationToken) at Microsoft.EntityFrameworkCore.Storage.RelationalConnection.OpenInternalAsync(Boolean errorsExpected, CancellationToken cancellationToken) at Microsoft.EntityFrameworkCore.Storage.RelationalConnection.OpenInternalAsync(Boolean errorsExpected, CancellationToken cancellationToken) at Microsoft.EntityFrameworkCore.Storage.RelationalConnection.OpenAsync(CancellationToken cancellationToken, Boolean errorsExpected) at Npgsql.EntityFrameworkCore.PostgreSQL.Storage.Internal.NpgsqlDatabaseCreator.Exists(Boolean async, CancellationToken cancellationToken) at Npgsql.EntityFrameworkCore.PostgreSQL.Storage.Internal.NpgsqlDatabaseCreator.Exists(Boolean async, CancellationToken cancellationToken) at Microsoft.EntityFrameworkCore.Migrations.HistoryRepository.ExistsAsync(CancellationToken cancellationToken) at Microsoft.EntityFrameworkCore.Migrations.Internal.Migrator.MigrateAsync(String targetMigration, CancellationToken cancellationToken) at BTCPayServer.Hosting.MigrationStartupTask.Migrate(CancellationToken cancellationToken) in /source/BTCPayServer/Hosting/MigrationStartupTask.cs:line 608 at BTCPayServer.Hosting.MigrationStartupTask.ExecuteAsync(CancellationToken cancellationToken) in /source/BTCPayServer/Hosting/MigrationStartupTask.cs:line 85 Unhandled exception. Npgsql.NpgsqlException (0x80004005): Failed to connect to 10.21.21.21:5432 ---> System.Net.Sockets.SocketException (111): Connection refused at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.ThrowException(SocketError error, CancellationToken cancellationToken) at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.System.Threading.Tasks.Sources.IValueTaskSource.GetResult(Int16 token) at System.Net.Sockets.Socket.<ConnectAsync>g__WaitForConnectWithCancellation|277_0(AwaitableSocketAsyncEventArgs saea, ValueTask connectTask, CancellationToken cancellationToken) at Npgsql.TaskExtensions.ExecuteWithTimeout(Func2 func, NpgsqlTimeout timeout, CancellationToken cancellationToken)
at Npgsql.Internal.NpgsqlConnector.ConnectAsync(NpgsqlTimeout timeout, CancellationToken cancellationToken)
at Npgsql.Internal.NpgsqlConnector.ConnectAsync(NpgsqlTimeout timeout, CancellationToken cancellationToken)
at Npgsql.Internal.NpgsqlConnector.RawOpen(SslMode sslMode, NpgsqlTimeout timeout, Boolean async, CancellationToken cancellationToken, Boolean isFirstAttempt)
at Npgsql.Internal.NpgsqlConnector.g__OpenCore|195_1(NpgsqlConnector conn, SslMode sslMode, NpgsqlTimeout timeout, Boolean async, CancellationToken cancellationToken, Boolean isFirstAttempt)
at Npgsql.Internal.NpgsqlConnector.Open(NpgsqlTimeout timeout, Boolean async, CancellationToken cancellationToken)
at Npgsql.UnpooledConnectorSource.Get(NpgsqlConnection conn, NpgsqlTimeout timeout, Boolean async, CancellationToken cancellationToken)
at Npgsql.NpgsqlConnection.g__OpenAsync|45_0(Boolean async, CancellationToken cancellationToken)
at Microsoft.EntityFrameworkCore.Storage.RelationalConnection.OpenInternalAsync(Boolean errorsExpected, CancellationToken cancellationToken)
at Microsoft.EntityFrameworkCore.Storage.RelationalConnection.OpenInternalAsync(Boolean errorsExpected, CancellationToken cancellationToken)
at Microsoft.EntityFrameworkCore.Storage.RelationalConnection.OpenAsync(CancellationToken cancellationToken, Boolean errorsExpected)
at Npgsql.EntityFrameworkCore.PostgreSQL.Storage.Internal.NpgsqlDatabaseCreator.Exists(Boolean async, CancellationToken cancellationToken)
at Npgsql.EntityFrameworkCore.PostgreSQL.Storage.Internal.NpgsqlDatabaseCreator.Exists(Boolean async, CancellationToken cancellationToken)
at Microsoft.EntityFrameworkCore.Migrations.HistoryRepository.ExistsAsync(CancellationToken cancellationToken)
at Microsoft.EntityFrameworkCore.Migrations.Internal.Migrator.MigrateAsync(String targetMigration, CancellationToken cancellationToken)
at BTCPayServer.Hosting.MigrationStartupTask.Migrate(CancellationToken cancellationToken) in /source/BTCPayServer/Hosting/MigrationStartupTask.cs:line 608
at BTCPayServer.Hosting.MigrationStartupTask.ExecuteAsync(CancellationToken cancellationToken) in /source/BTCPayServer/Hosting/MigrationStartupTask.cs:line 85
at Microsoft.AspNetCore.Hosting.WebHostExtensions.StartWithTasksAsync(IWebHost webHost, CancellationToken cancellationToken) in /source/BTCPayServer/Extensions/WebHostExtensions.cs:line 19
at BTCPayServer.Program.Main(String[] args) in /source/BTCPayServer/Program.cs:line 70
info: Configuration: Data Directory: /data
info: Configuration: Configuration File: /data/Main/settings.config
info: BTCPayServer.Plugins.PluginManager: Loading plugins from /data/plugins
info: BTCPayServer.Plugins.PluginManager: Adding and executing plugin BTCPayServer - 1.6.12.0
info: BTCPayServer.Plugins.PluginManager: Adding and executing plugin BTCPayServer.Plugins.Shopify - 1.6.12.0
info: BTCPayServer.Plugins.PluginManager: Adding and executing plugin BTCPayServer.Plugins.Crowdfund - 1.6.12.0
info: BTCPayServer.Plugins.PluginManager: Adding and executing plugin BTCPayServer.Plugins.PayButton - 1.6.12.0
info: BTCPayServer.Plugins.PluginManager: Adding and executing plugin BTCPayServer.Plugins.PointOfSale - 1.6.12.0
info: Configuration: Supported chains: BTC
info: Configuration: BTC: Explorer url is http://10.21.21.20:32838/
info: Configuration: BTC: Cookie file is /data/.nbxplorer/Main/.cookie
info: Configuration: Network: Mainnet
fail: BTCPayServer.Hosting.MigrationStartupTask: Error on the MigrationStartupTask
Npgsql.NpgsqlException (0x80004005): Failed to connect to 10.21.21.21:5432
—> System.Net.Sockets.SocketException (111): Connection refused
at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.ThrowException(SocketError error, CancellationToken cancellationToken)
at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.System.Threading.Tasks.Sources.IValueTaskSource.GetResult(Int16 token)
at System.Net.Sockets.Socket.g__WaitForConnectWithCancellation|277_0(AwaitableSocketAsyncEventArgs saea, ValueTask connectTask, CancellationToken cancellationToken)
at Npgsql.TaskExtensions.ExecuteWithTimeout(Func2 func, NpgsqlTimeout timeout, CancellationToken cancellationToken) at Npgsql.Internal.NpgsqlConnector.ConnectAsync(NpgsqlTimeout timeout, CancellationToken cancellationToken) at Npgsql.Internal.NpgsqlConnector.ConnectAsync(NpgsqlTimeout timeout, CancellationToken cancellationToken) at Npgsql.Internal.NpgsqlConnector.RawOpen(SslMode sslMode, NpgsqlTimeout timeout, Boolean async, CancellationToken cancellationToken, Boolean isFirstAttempt) at Npgsql.Internal.NpgsqlConnector.<Open>g__OpenCore|195_1(NpgsqlConnector conn, SslMode sslMode, NpgsqlTimeout timeout, Boolean async, CancellationToken cancellationToken, Boolean isFirstAttempt) at Npgsql.Internal.NpgsqlConnector.Open(NpgsqlTimeout timeout, Boolean async, CancellationToken cancellationToken) at Npgsql.UnpooledConnectorSource.Get(NpgsqlConnection conn, NpgsqlTimeout timeout, Boolean async, CancellationToken cancellationToken) at Npgsql.NpgsqlConnection.<Open>g__OpenAsync|45_0(Boolean async, CancellationToken cancellationToken) at Microsoft.EntityFrameworkCore.Storage.RelationalConnection.OpenInternalAsync(Boolean errorsExpected, CancellationToken cancellationToken) at Microsoft.EntityFrameworkCore.Storage.RelationalConnection.OpenInternalAsync(Boolean errorsExpected, CancellationToken cancellationToken) at Microsoft.EntityFrameworkCore.Storage.RelationalConnection.OpenAsync(CancellationToken cancellationToken, Boolean errorsExpected) at Npgsql.EntityFrameworkCore.PostgreSQL.Storage.Internal.NpgsqlDatabaseCreator.Exists(Boolean async, CancellationToken cancellationToken) at Npgsql.EntityFrameworkCore.PostgreSQL.Storage.Internal.NpgsqlDatabaseCreator.Exists(Boolean async, CancellationToken cancellationToken) at Microsoft.EntityFrameworkCore.Migrations.HistoryRepository.ExistsAsync(CancellationToken cancellationToken) at Microsoft.EntityFrameworkCore.Migrations.Internal.Migrator.MigrateAsync(String targetMigration, CancellationToken cancellationToken) at BTCPayServer.Hosting.MigrationStartupTask.Migrate(CancellationToken cancellationToken) in /source/BTCPayServer/Hosting/MigrationStartupTask.cs:line 608 at BTCPayServer.Hosting.MigrationStartupTask.ExecuteAsync(CancellationToken cancellationToken) in /source/BTCPayServer/Hosting/MigrationStartupTask.cs:line 85 Unhandled exception. Npgsql.NpgsqlException (0x80004005): Failed to connect to 10.21.21.21:5432 ---> System.Net.Sockets.SocketException (111): Connection refused at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.ThrowException(SocketError error, CancellationToken cancellationToken) at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.System.Threading.Tasks.Sources.IValueTaskSource.GetResult(Int16 token) at System.Net.Sockets.Socket.<ConnectAsync>g__WaitForConnectWithCancellation|277_0(AwaitableSocketAsyncEventArgs saea, ValueTask connectTask, CancellationToken cancellationToken) at Npgsql.TaskExtensions.ExecuteWithTimeout(Func2 func, NpgsqlTimeout timeout, CancellationToken cancellationToken)
at Npgsql.Internal.NpgsqlConnector.ConnectAsync(NpgsqlTimeout timeout, CancellationToken cancellationToken)
at Npgsql.Internal.NpgsqlConnector.ConnectAsync(NpgsqlTimeout timeout, CancellationToken cancellationToken)
at Npgsql.Internal.NpgsqlConnector.RawOpen(SslMode sslMode, NpgsqlTimeout timeout, Boolean async, CancellationToken cancellationToken, Boolean isFirstAttempt)
at Npgsql.Internal.NpgsqlConnector.g__OpenCore|195_1(NpgsqlConnector conn, SslMode sslMode, NpgsqlTimeout timeout, Boolean async, CancellationToken cancellationToken, Boolean isFirstAttempt)
at Npgsql.Internal.NpgsqlConnector.Open(NpgsqlTimeout timeout, Boolean async, CancellationToken cancellationToken)
at Npgsql.UnpooledConnectorSource.Get(NpgsqlConnection conn, NpgsqlTimeout timeout, Boolean async, CancellationToken cancellationToken)
at Npgsql.NpgsqlConnection.g__OpenAsync|45_0(Boolean async, CancellationToken cancellationToken)
at Microsoft.EntityFrameworkCore.Storage.RelationalConnection.OpenInternalAsync(Boolean errorsExpected, CancellationToken cancellationToken)
at Microsoft.EntityFrameworkCore.Storage.RelationalConnection.OpenInternalAsync(Boolean errorsExpected, CancellationToken cancellationToken)
at Microsoft.EntityFrameworkCore.Storage.RelationalConnection.OpenAsync(CancellationToken cancellationToken, Boolean errorsExpected)
at Npgsql.EntityFrameworkCore.PostgreSQL.Storage.Internal.NpgsqlDatabaseCreator.Exists(Boolean async, CancellationToken cancellationToken)
at Npgsql.EntityFrameworkCore.PostgreSQL.Storage.Internal.NpgsqlDatabaseCreator.Exists(Boolean async, CancellationToken cancellationToken)
at Microsoft.EntityFrameworkCore.Migrations.HistoryRepository.ExistsAsync(CancellationToken cancellationToken)
at Microsoft.EntityFrameworkCore.Migrations.Internal.Migrator.MigrateAsync(String targetMigration, CancellationToken cancellationToken)
at BTCPayServer.Hosting.MigrationStartupTask.Migrate(CancellationToken cancellationToken) in /source/BTCPayServer/Hosting/MigrationStartupTask.cs:line 608
at BTCPayServer.Hosting.MigrationStartupTask.ExecuteAsync(CancellationToken cancellationToken) in /source/BTCPayServer/Hosting/MigrationStartupTask.cs:line 85
at Microsoft.AspNetCore.Hosting.WebHostExtensions.StartWithTasksAsync(IWebHost webHost, CancellationToken cancellationToken) in /source/BTCPayServer/Extensions/WebHostExtensions.cs:line 19
at BTCPayServer.Program.Main(String[] args) in /source/BTCPayServer/Program.cs:line 70
info: Configuration: Data Directory: /data
info: Configuration: Configuration File: /data/Main/settings.config
info: BTCPayServer.Plugins.PluginManager: Loading plugins from /data/plugins
info: BTCPayServer.Plugins.PluginManager: Adding and executing plugin BTCPayServer - 1.6.12.0
info: BTCPayServer.Plugins.PluginManager: Adding and executing plugin BTCPayServer.Plugins.Shopify - 1.6.12.0
info: BTCPayServer.Plugins.PluginManager: Adding and executing plugin BTCPayServer.Plugins.Crowdfund - 1.6.12.0
info: BTCPayServer.Plugins.PluginManager: Adding and executing plugin BTCPayServer.Plugins.PayButton - 1.6.12.0
info: BTCPayServer.Plugins.PluginManager: Adding and executing plugin BTCPayServer.Plugins.PointOfSale - 1.6.12.0
info: Configuration: Supported chains: BTC
info: Configuration: BTC: Explorer url is http://10.21.21.20:32838/
info: Configuration: BTC: Cookie file is /data/.nbxplorer/Main/.cookie
info: Configuration: Network: Mainnet
fail: BTCPayServer.Hosting.MigrationStartupTask: Error on the MigrationStartupTask
Npgsql.NpgsqlException (0x80004005): Failed to connect to 10.21.21.21:5432
—> System.Net.Sockets.SocketException (111): Connection refused
at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.ThrowException(SocketError error, CancellationToken cancellationToken)
at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.System.Threading.Tasks.Sources.IValueTaskSource.GetResult(Int16 token)
at System.Net.Sockets.Socket.g__WaitForConnectWithCancellation|277_0(AwaitableSocketAsyncEventArgs saea, ValueTask connectTask, CancellationToken cancellationToken)
at Npgsql.TaskExtensions.ExecuteWithTimeout(Func2 func, NpgsqlTimeout timeout, CancellationToken cancellationToken) at Npgsql.Internal.NpgsqlConnector.ConnectAsync(NpgsqlTimeout timeout, CancellationToken cancellationToken) at Npgsql.Internal.NpgsqlConnector.ConnectAsync(NpgsqlTimeout timeout, CancellationToken cancellationToken) at Npgsql.Internal.NpgsqlConnector.RawOpen(SslMode sslMode, NpgsqlTimeout timeout, Boolean async, CancellationToken cancellationToken, Boolean isFirstAttempt) at Npgsql.Internal.NpgsqlConnector.<Open>g__OpenCore|195_1(NpgsqlConnector conn, SslMode sslMode, NpgsqlTimeout timeout, Boolean async, CancellationToken cancellationToken, Boolean isFirstAttempt) at Npgsql.Internal.NpgsqlConnector.Open(NpgsqlTimeout timeout, Boolean async, CancellationToken cancellationToken) at Npgsql.UnpooledConnectorSource.Get(NpgsqlConnection conn, NpgsqlTimeout timeout, Boolean async, CancellationToken cancellationToken) at Npgsql.NpgsqlConnection.<Open>g__OpenAsync|45_0(Boolean async, CancellationToken cancellationToken) at Microsoft.EntityFrameworkCore.Storage.RelationalConnection.OpenInternalAsync(Boolean errorsExpected, CancellationToken cancellationToken) at Microsoft.EntityFrameworkCore.Storage.RelationalConnection.OpenInternalAsync(Boolean errorsExpected, CancellationToken cancellationToken) at Microsoft.EntityFrameworkCore.Storage.RelationalConnection.OpenAsync(CancellationToken cancellationToken, Boolean errorsExpected) at Npgsql.EntityFrameworkCore.PostgreSQL.Storage.Internal.NpgsqlDatabaseCreator.Exists(Boolean async, CancellationToken cancellationToken) at Npgsql.EntityFrameworkCore.PostgreSQL.Storage.Internal.NpgsqlDatabaseCreator.Exists(Boolean async, CancellationToken cancellationToken) at Microsoft.EntityFrameworkCore.Migrations.HistoryRepository.ExistsAsync(CancellationToken cancellationToken) at Microsoft.EntityFrameworkCore.Migrations.Internal.Migrator.MigrateAsync(String targetMigration, CancellationToken cancellationToken) at BTCPayServer.Hosting.MigrationStartupTask.Migrate(CancellationToken cancellationToken) in /source/BTCPayServer/Hosting/MigrationStartupTask.cs:line 608 at BTCPayServer.Hosting.MigrationStartupTask.ExecuteAsync(CancellationToken cancellationToken) in /source/BTCPayServer/Hosting/MigrationStartupTask.cs:line 85 Unhandled exception. Npgsql.NpgsqlException (0x80004005): Failed to connect to 10.21.21.21:5432 ---> System.Net.Sockets.SocketException (111): Connection refused at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.ThrowException(SocketError error, CancellationToken cancellationToken) at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.System.Threading.Tasks.Sources.IValueTaskSource.GetResult(Int16 token) at System.Net.Sockets.Socket.<ConnectAsync>g__WaitForConnectWithCancellation|277_0(AwaitableSocketAsyncEventArgs saea, ValueTask connectTask, CancellationToken cancellationToken) at Npgsql.TaskExtensions.ExecuteWithTimeout(Func2 func, NpgsqlTimeout timeout, CancellationToken cancellationToken)
at Npgsql.Internal.NpgsqlConnector.ConnectAsync(NpgsqlTimeout timeout, CancellationToken cancellationToken)
at Npgsql.Internal.NpgsqlConnector.ConnectAsync(NpgsqlTimeout timeout, CancellationToken cancellationToken)
at Npgsql.Internal.NpgsqlConnector.RawOpen(SslMode sslMode, NpgsqlTimeout timeout, Boolean async, CancellationToken cancellationToken, Boolean isFirstAttempt)
at Npgsql.Internal.NpgsqlConnector.g__OpenCore|195_1(NpgsqlConnector conn, SslMode sslMode, NpgsqlTimeout timeout, Boolean async, CancellationToken cancellationToken, Boolean isFirstAttempt)
at Npgsql.Internal.NpgsqlConnector.Open(NpgsqlTimeout timeout, Boolean async, CancellationToken cancellationToken)
at Npgsql.UnpooledConnectorSource.Get(NpgsqlConnection conn, NpgsqlTimeout timeout, Boolean async, CancellationToken cancellationToken)
at Npgsql.NpgsqlConnection.g__OpenAsync|45_0(Boolean async, CancellationToken cancellationToken)
at Microsoft.EntityFrameworkCore.Storage.RelationalConnection.OpenInternalAsync(Boolean errorsExpected, CancellationToken cancellationToken)
at Microsoft.EntityFrameworkCore.Storage.RelationalConnection.OpenInternalAsync(Boolean errorsExpected, CancellationToken cancellationToken)
at Microsoft.EntityFrameworkCore.Storage.RelationalConnection.OpenAsync(CancellationToken cancellationToken, Boolean errorsExpected)
at Npgsql.EntityFrameworkCore.PostgreSQL.Storage.Internal.NpgsqlDatabaseCreator.Exists(Boolean async, CancellationToken cancellationToken)
at Npgsql.EntityFrameworkCore.PostgreSQL.Storage.Internal.NpgsqlDatabaseCreator.Exists(Boolean async, CancellationToken cancellationToken)
at Microsoft.EntityFrameworkCore.Migrations.HistoryRepository.ExistsAsync(CancellationToken cancellationToken)
at Microsoft.EntityFrameworkCore.Migrations.Internal.Migrator.MigrateAsync(String targetMigration, CancellationToken cancellationToken)
at BTCPayServer.Hosting.MigrationStartupTask.Migrate(CancellationToken cancellationToken) in /source/BTCPayServer/Hosting/MigrationStartupTask.cs:line 608
at BTCPayServer.Hosting.MigrationStartupTask.ExecuteAsync(CancellationToken cancellationToken) in /source/BTCPayServer/Hosting/MigrationStartupTask.cs:line 85
at Microsoft.AspNetCore.Hosting.WebHostExtensions.StartWithTasksAsync(IWebHost webHost, CancellationToken cancellationToken) in /source/BTCPayServer/Extensions/WebHostExtensions.cs:line 19
at BTCPayServer.Program.Main(String[] args) in /source/BTCPayServer/Program.cs:line 70
info: Configuration: Data Directory: /data
info: Configuration: Configuration File: /data/Main/settings.config
info: BTCPayServer.Plugins.PluginManager: Loading plugins from /data/plugins
info: BTCPayServer.Plugins.PluginManager: Adding and executing plugin BTCPayServer - 1.6.12.0
info: BTCPayServer.Plugins.PluginManager: Adding and executing plugin BTCPayServer.Plugins.Shopify - 1.6.12.0
info: BTCPayServer.Plugins.PluginManager: Adding and executing plugin BTCPayServer.Plugins.Crowdfund - 1.6.12.0
info: BTCPayServer.Plugins.PluginManager: Adding and executing plugin BTCPayServer.Plugins.PayButton - 1.6.12.0
info: BTCPayServer.Plugins.PluginManager: Adding and executing plugin BTCPayServer.Plugins.PointOfSale - 1.6.12.0
info: Configuration: Supported chains: BTC
info: Configuration: BTC: Explorer url is http://10.21.21.20:32838/
info: Configuration: BTC: Cookie file is /data/.nbxplorer/Main/.cookie
info: Configuration: Network: Mainnet
fail: BTCPayServer.Hosting.MigrationStartupTask: Error on the MigrationStartupTask
Npgsql.NpgsqlException (0x80004005): Failed to connect to 10.21.21.21:5432
—> System.Net.Sockets.SocketException (111): Connection refused
at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.ThrowException(SocketError error, CancellationToken cancellationToken)
at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.System.Threading.Tasks.Sources.IValueTaskSource.GetResult(Int16 token)
at System.Net.Sockets.Socket.g__WaitForConnectWithCancellation|277_0(AwaitableSocketAsyncEventArgs saea, ValueTask connectTask, CancellationToken cancellationToken)
at Npgsql.TaskExtensions.ExecuteWithTimeout(Func2 func, NpgsqlTimeout timeout, CancellationToken cancellationToken) at Npgsql.Internal.NpgsqlConnector.ConnectAsync(NpgsqlTimeout timeout, CancellationToken cancellationToken) at Npgsql.Internal.NpgsqlConnector.ConnectAsync(NpgsqlTimeout timeout, CancellationToken cancellationToken) at Npgsql.Internal.NpgsqlConnector.RawOpen(SslMode sslMode, NpgsqlTimeout timeout, Boolean async, CancellationToken cancellationToken, Boolean isFirstAttempt) at Npgsql.Internal.NpgsqlConnector.<Open>g__OpenCore|195_1(NpgsqlConnector conn, SslMode sslMode, NpgsqlTimeout timeout, Boolean async, CancellationToken cancellationToken, Boolean isFirstAttempt) at Npgsql.Internal.NpgsqlConnector.Open(NpgsqlTimeout timeout, Boolean async, CancellationToken cancellationToken) at Npgsql.UnpooledConnectorSource.Get(NpgsqlConnection conn, NpgsqlTimeout timeout, Boolean async, CancellationToken cancellationToken) at Npgsql.NpgsqlConnection.<Open>g__OpenAsync|45_0(Boolean async, CancellationToken cancellationToken) at Microsoft.EntityFrameworkCore.Storage.RelationalConnection.OpenInternalAsync(Boolean errorsExpected, CancellationToken cancellationToken) at Microsoft.EntityFrameworkCore.Storage.RelationalConnection.OpenInternalAsync(Boolean errorsExpected, CancellationToken cancellationToken) at Microsoft.EntityFrameworkCore.Storage.RelationalConnection.OpenAsync(CancellationToken cancellationToken, Boolean errorsExpected) at Npgsql.EntityFrameworkCore.PostgreSQL.Storage.Internal.NpgsqlDatabaseCreator.Exists(Boolean async, CancellationToken cancellationToken) at Npgsql.EntityFrameworkCore.PostgreSQL.Storage.Internal.NpgsqlDatabaseCreator.Exists(Boolean async, CancellationToken cancellationToken) at Microsoft.EntityFrameworkCore.Migrations.HistoryRepository.ExistsAsync(CancellationToken cancellationToken) at Microsoft.EntityFrameworkCore.Migrations.Internal.Migrator.MigrateAsync(String targetMigration, CancellationToken cancellationToken) at BTCPayServer.Hosting.MigrationStartupTask.Migrate(CancellationToken cancellationToken) in /source/BTCPayServer/Hosting/MigrationStartupTask.cs:line 608 at BTCPayServer.Hosting.MigrationStartupTask.ExecuteAsync(CancellationToken cancellationToken) in /source/BTCPayServer/Hosting/MigrationStartupTask.cs:line 85 Unhandled exception. Npgsql.NpgsqlException (0x80004005): Failed to connect to 10.21.21.21:5432 ---> System.Net.Sockets.SocketException (111): Connection refused at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.ThrowException(SocketError error, CancellationToken cancellationToken) at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.System.Threading.Tasks.Sources.IValueTaskSource.GetResult(Int16 token) at System.Net.Sockets.Socket.<ConnectAsync>g__WaitForConnectWithCancellation|277_0(AwaitableSocketAsyncEventArgs saea, ValueTask connectTask, CancellationToken cancellationToken) at Npgsql.TaskExtensions.ExecuteWithTimeout(Func2 func, NpgsqlTimeout timeout, CancellationToken cancellationToken)
at Npgsql.Internal.NpgsqlConnector.ConnectAsync(NpgsqlTimeout timeout, CancellationToken cancellationToken)
at Npgsql.Internal.NpgsqlConnector.ConnectAsync(NpgsqlTimeout timeout, CancellationToken cancellationToken)
at Npgsql.Internal.NpgsqlConnector.RawOpen(SslMode sslMode, NpgsqlTimeout timeout, Boolean async, CancellationToken cancellationToken, Boolean isFirstAttempt)
at Npgsql.Internal.NpgsqlConnector.g__OpenCore|195_1(NpgsqlConnector conn, SslMode sslMode, NpgsqlTimeout timeout, Boolean async, CancellationToken cancellationToken, Boolean isFirstAttempt)
at Npgsql.Internal.NpgsqlConnector.Open(NpgsqlTimeout timeout, Boolean async, CancellationToken cancellationToken)
at Npgsql.UnpooledConnectorSource.Get(NpgsqlConnection conn, NpgsqlTimeout timeout, Boolean async, CancellationToken cancellationToken)
at Npgsql.NpgsqlConnection.g__OpenAsync|45_0(Boolean async, CancellationToken cancellationToken)
at Microsoft.EntityFrameworkCore.Storage.RelationalConnection.OpenInternalAsync(Boolean errorsExpected, CancellationToken cancellationToken)
at Microsoft.EntityFrameworkCore.Storage.RelationalConnection.OpenInternalAsync(Boolean errorsExpected, CancellationToken cancellationToken)
at Microsoft.EntityFrameworkCore.Storage.RelationalConnection.OpenAsync(CancellationToken cancellationToken, Boolean errorsExpected)
at Npgsql.EntityFrameworkCore.PostgreSQL.Storage.Internal.NpgsqlDatabaseCreator.Exists(Boolean async, CancellationToken cancellationToken)
at Npgsql.EntityFrameworkCore.PostgreSQL.Storage.Internal.NpgsqlDatabaseCreator.Exists(Boolean async, CancellationToken cancellationToken)
at Microsoft.EntityFrameworkCore.Migrations.HistoryRepository.ExistsAsync(CancellationToken cancellationToken)
at Microsoft.EntityFrameworkCore.Migrations.Internal.Migrator.MigrateAsync(String targetMigration, CancellationToken cancellationToken)
at BTCPayServer.Hosting.MigrationStartupTask.Migrate(CancellationToken cancellationToken) in /source/BTCPayServer/Hosting/MigrationStartupTask.cs:line 608
at BTCPayServer.Hosting.MigrationStartupTask.ExecuteAsync(CancellationToken cancellationToken) in /source/BTCPayServer/Hosting/MigrationStartupTask.cs:line 85
at Microsoft.AspNetCore.Hosting.WebHostExtensions.StartWithTasksAsync(IWebHost webHost, CancellationToken cancellationToken) in /source/BTCPayServer/Extensions/WebHostExtensions.cs:line 19
at BTCPayServer.Program.Main(String[] args) in /source/BTCPayServer/Program.cs:line 70
info: Configuration: Data Directory: /data
info: Configuration: Configuration File: /data/Main/settings.config
info: BTCPayServer.Plugins.PluginManager: Loading plugins from /data/plugins
info: BTCPayServer.Plugins.PluginManager: Adding and executing plugin BTCPayServer - 1.6.12.0
info: BTCPayServer.Plugins.PluginManager: Adding and executing plugin BTCPayServer.Plugins.Shopify - 1.6.12.0
info: BTCPayServer.Plugins.PluginManager: Adding and executing plugin BTCPayServer.Plugins.Crowdfund - 1.6.12.0
info: BTCPayServer.Plugins.PluginManager: Adding and executing plugin BTCPayServer.Plugins.PayButton - 1.6.12.0
info: BTCPayServer.Plugins.PluginManager: Adding and executing plugin BTCPayServer.Plugins.PointOfSale - 1.6.12.0
info: Configuration: Supported chains: BTC
info: Configuration: BTC: Explorer url is http://10.21.21.20:32838/
info: Configuration: BTC: Cookie file is /data/.nbxplorer/Main/.cookie
info: Configuration: Network: Mainnet
info: Configuration: Root Path: /
fail: Configuration: Error while trying to connection to explorer.postgres: 3D000: database “nbxplorermainnet” does not exist
info: PayServer: DelayedTransactionBroadcasterHostedService successfully exited…
info: PayServer: TorServices successfully exited…
info: PayServer: CheckConfigurationHostedService successfully exited…
info: PayServer: PullPaymentHostedService successfully exited…
info: BTCPayServer.Payments.Lightning.LightningPendingPayoutListener: LightningPendingPayoutListener successfully exited…
info: PayServer: RatesHostedService successfully exited…
info: PayServer: DynamicDnsHostedService successfully exited…
info: PayServer: NewVersionCheckerHostedService successfully exited…
info: PayServer: DbMigrationsHostedService successfully exited…

2

Can you try this?

Use command:

~/umbrel/scripts/app restart btcpay-server

Then wait a moment after this completes then System > Restart or sudo reboot

Then please wait 5 minutes, could take a while longer maybe, then it should work normally! It should go from Starting like you have now to clickable, then give the Umbrel page a few minutes to load the BTCPay Server login page again. This has been successful to get it working, let us know if it works for you or we can continue to troubleshoot!