User already exists

Support and Troubleshooting
1

Hello,
I make fresh umbrel install, i put my 24 words from my raspiblitz, error can’t create umbrel seed.
i try to create a new seed, i see the words, i want to note down later and i have this error message : User already exists and i can’t go any further.

Any idear ? Do i reinstall umbrel on the microsd card ?

3

hi,
i logout and login success, i see my raspi seed in the setting.
i wait the blockchain download and test if there is problem. if doesn’t work properly i will make a full reset.

4

hi,
the blockchain was downloaded successfull. But i dont see my coins.
i make a full reset. When a put ma seed, it say again : can’t create umbrel seed.
i try to create a new seed => user already exist
logout then login, the blochchain is downloading and i see my seed under setting

Any idear ?

5

i have the same issue. my node got messed up during an update. once i realized i would have start fresh, i bought a new ssd. So i have a fresh, brand new ssd, and a newly flashed sd card. I put my seed word in and i get “user already exists”

6

@JDeesy, did you ever resolve your issue? I am running in to the same thing.

7

@JDeesy @fireworksurprise @nicky Same issue here, have resolved doing the following:

  • entered the same userName and password during registration
  • started recovering using the seed phrase and when completed
  • immediately get an error " unable to create Umbrel seed"
  • on the second hit I got the error message saying “User already exists”
  • went back at the beginning to try use a different username
  • the screen to change username did not came up
  • refreshed the page
  • login form showed up
  • performed login using old username/password
  • successfully accessed the dashboard
  • btcCore sync restarted from 0%

Hope it helps

8

@n080dy, yes, I did work it out in the end.

Long Version Here

Short version is that while I was going through the restore process, my browser kept suggesting a password. Even though I didn’t use it, at some stage I was force to hit the “back” arrow in the browser to get through things. Umbrel did not like this, and was causing the error.

I opened the Umbrel service from another machine without the password suggestion, which allowed me to linearly go through the workflow and it worked fine.

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