"This website cannot be accessed" problem

[Bosco]

Hello
Until today I was connecting to Umbrel without problems but suddenly I can’t access the Umbrel interface anymore, I get a message that “this website cannot be accessed”. I’ve been checking the connections for days, the IP address, MAC, and I don’t know what to look for. Something must have been misconfigured but I can’t find the problem to solve it. I would appreciate if you could guide me on how to solve it. Greetings and thank you.

[smolgrrr]

Hi @Bosco, just to confirm, have you tried scanning your local network for a new IP that your Umbrel might be accessible by? https://angryip.org/
Most common cause of this issue is your router changing the IP address

@DarthCoin

I see a lot of users having issues connecting to umbrel.local and most of them are Windows users.

I will try to put here some simple steps so everybody can try them.

Not having access to your Umbrel doesn’t really means your Umbrel is broken. Means that the PC from where you access it can’t see it in your LAN or in the parameters you configure your LAN.

So could be 4 reasons that maybe your Umbrel is not accessible:

1. IP assigned. The IP for the Umbrel is not set fix, or was changed by your DHCP router, or is not in the same range of your regular LAN.
2. Your computer from where you are accessing, doesn’t know the new IP or couldn’t find the IP related to umbrel.local. Some Windows versions update that information and sometimes simply block it.
3. Hardware issues. If your HDD/SSD with data has connection failures, the Umbrel OS will enter into a loop`and cannot be accessible.
4. Software issues. Very rare when UmbrelOS is stuck. So in 99% of cases a restart and a good amount of time waiting to come back (re-sync the blocks) will fix it. So be patient and after restart just wait before doing any further investigation.

[Bosco]

Well yes, that was it. The IP had changed and I have already accessed again. Thank you.

[dhhw]

I am having the same problem, My Umbrel is on the same IP as before this problem started, And i have the same problem when I try to log into this ip directly on safari. Angryip did not pick up the IP address. Any help?