Error: Failed to mount external drive

[smolgrrr]

Give this a go, and if you’re problem still persists, please forward your logs into this post.
As you mention, it may very well be the SSD unfortunately.

@mayank

If you are having issues connecting your external hard drive, follow these steps:

1. Verify the USB cable connection between the Raspberry Pi and the external hard drive. Make sure the cable is plugged into the blue USB 3.0 port of your Raspberry Pi and is a proper USB 3.0 cable.
2. Restart your Umbrel.
3. If the issue still persists, generate your Umbrel’s troubleshooting logs by following the steps outlined in Generating Troubleshooting Logs.
4. Search the logs for the following lines in the “external storage service logs” section:Blacklisting USB device IDs against UAS driver...
USB devices weren't registered after 10 tries...
5. If you see any of the lines above, connect to your Umbrel device by following the instructions in How to SSH into Umbrel on a Raspberry Pi or by accessing a terminal on your Linux machine.
6. Run the following command. If you are on a Linux machine, you may need to replace ~ with the path to your installation directory, as described in Troubleshooting on Linux:sed -i 's/ blacklist_uas/ #blacklist_uas/g' ~/umbrel/scripts/umbrel-os/external-storage/mount && sudo reboot