I can enter into Umbrel with my laptop but with my phone it says wrong password

Support and Troubleshooting
1

I just installed os 1.4 on mini s and when I enter the Umbrel password with my laptop I can enter into my Umbrel, but when I try with my phone with the same password it says wrong password. (I’am on the same network, this is the same password, I tried with different browser and I restarted my Umbrel) :thinking:

2

write it in clear text on another application (notes, for example) copy and paste it into your login on your laptop - if it works, send it to your cell phone or re-write it on the cell phone in clear text, and then copy paste it into that app as well. Rule out a typo, bad pass, etc.

3

If none of this works, you could try accessing Umbrel’s terminal via SSH from your laptop (default username umbrel, password umbrel for OS 1.4, unless you changed it) and check the logs for any clues about failed login attempts from your phone. Look for something like docker logs umbrel_nginx or docker logs umbrel_auth to see if it’s rejecting the password for a specific reason.

Here’s what to do:

  1. SSH into your Umbrel:
  • Open a terminal on your laptop.
  • Use this command to connect:

CollapseWrapCopy

ssh umbrel@umbrel.local

Or, if umbrel.local doesn’t resolve (like it might not on some networks), replace it with your Umbrel’s IP address, e.g.:

CollapseWrapCopy

ssh umbrel@192.168.x.x

  • When prompted for a password, enter umbrel (unless you’ve changed the default SSH password, which is separate from the web interface password you’re using).
  1. Check the relevant logs: Once you’re in, Umbrel’s services (like the web interface and authentication) run in Docker containers. The two most likely containers to show login-related errors are the Nginx proxy (handles web traffic) and the authentication service. Run these commands one at a time:
  • For the Nginx logs (web server handling your login requests):

CollapseWrapCopy

docker logs umbrel_nginx_1

  • For the authentication service logs (handles password verification):

CollapseWrapCopy

docker logs umbrel_auth_1These commands don’t require sudo because the umbrel user is already set up to interact with Docker in Umbrel’s environment. The _1 suffix is typical for Docker container names in Umbrel, assuming a standard setup.
3. What to look for:

  • Scroll through the output (use arrow keys or Ctrl+C to exit the log view). Look for error messages around the time you tried logging in from your phone—something like 401 Unauthorized, Invalid credentials, or network-related errors (e.g., IP mismatches).
  • If the logs are long, you can filter them with a time range by adding a flag, like:

CollapseWrapCopy

docker logs --since 10m umbrel_nginx_1

This shows logs from the last 10 minutes.

If you see nothing obvious or get an error like container not found, it’s possible the container names have changed slightly in OS 1.4. You can list all running containers to check:

CollapseWrapCopy

docker ps

Look for names containing nginx or auth, then use that exact name in the docker logs command (e.g., docker logs umbrel-app-nginx-1).