Ive been waiting their reply for a week, but they dont have any action at all including just reply on my request
What the,
Is it natural for this company?
And you expect them to reply here?
How did you contact them?
Hey @Kadee!
How did you try to contact them - by email or through another method?
Normally, the Umbrel team responds to support emails, but it can sometimes take a little while. Just be patient, and maybe the community here can help you out in the meantime. 
Thanks denny
Finally i contact with support team, and i solved the problem with my umbrel home
I was annoyed a little bit, because i purchased it buy couldnt used it more than a week 
But somehow i solve the problem and now my node sychronizing!!
This community has a lot of useful contents!
Thank you again for your concern, and i hope i can be helpful to the other users someday
Have a nice day!
2025년 3월월 22일 (토) 08:44, Denny via Umbrel Community <[notifications@umbrel.discoursemail.com](mailto:2025년 3월월 22일 (토) 08:44, Denny via Umbrel Community < 작성됨:
Hey @Kadee!
Glad to hear you got it working! 
Sometimes the start can be a bit rough, but once everything runs smoothly, it’s worth it. If you ever need help again or want to share your experiences with others, feel free to jump in - that’s what the community is here for.
Enjoy your node, and have a great day too! 