Apps remain in Starting Process > Klickin on it > ERR_CONNECTION_REFUSED

I have not found a suitable solution either in the forum or in the troubleshooting guide. I see a message in the log file which could have something to do with the network name. I am working on a Raspery Pi 4, have Openmediavault and Umbrel installed. At the moment 2 apps are installed, but they are stuck in the starting process and can’t seem to connect.

Here’s the Log-File:

=====================
= Umbrel debug info =

Umbrel version

0.5.4

Memory usage

           total        used        free      shared  buff/cache   available

Mem: 1.8G 787M 36M 365M 1.0G 628M
Swap: 99M 99M 0.0K

total: 42.6%
photoprism: 18.4%
nextcloud: 15.4%
system: 8.8%

Memory monitor logs

1549 ? S 0:00 bash ./scripts/memory-monitor
Memory monitor is already running
2024-01-02 16:34:50 Memory monitor running!
2024-01-02 18:28:01 Memory monitor running!
2024-01-02 19:11:01 Memory monitor running!
2024-01-02 19:44:14 Memory monitor running!
2024-01-05 09:51:55 Memory monitor running!
1604 ? R 0:00 bash ./scripts/memory-monitor
Memory monitor is already running

Filesystem information

Filesystem Size Used Avail Use% Mounted on
/dev/root 29G 8.6G 20G 31% /
/dev/root 29G 8.6G 20G 31% /

Karen logs

karen is getting triggered!
This script must only be run on Umbrel OS
karen is running in /home/pi/umbrel/events
Got signal:
karen is getting triggered!
Got signal:
karen is getting triggered!
./karen: line 75: /home/pi/umbrel/events/triggers/: Is a directory
./karen: line 75: /home/pi/umbrel/events/triggers/: Is a directory
Got signal: change-password
karen is getting triggered!
This script must only be run on Umbrel OS
Got signal: debug
karen is getting triggered!
time=“2024-01-05T09:33:40+01:00” level=warning msg=“network default: network.external.name is deprecated. Please set network.name with external: true”
time=“2024-01-05T09:33:40+01:00” level=warning msg=“network default: network.external.name is deprecated. Please set network.name with external: true”
Debug result file generated
Got signal: change-password
karen is getting triggered!
This script must only be run on Umbrel OS
Got signal: debug
karen is getting triggered!
time=“2024-01-05T09:40:11+01:00” level=warning msg=“network default: network.external.name is deprecated. Please set network.name with external: true”
time=“2024-01-05T09:40:12+01:00” level=warning msg=“network default: network.external.name is deprecated. Please set network.name with external: true”
Debug result file generated
Got signal: change-password
karen is getting triggered!
This script must only be run on Umbrel OS
karen is running in /home/pi/umbrel/events
Got signal:
karen is getting triggered!
Got signal:
karen is getting triggered!
./karen: line 75: /home/pi/umbrel/events/triggers/: Is a directory
./karen: line 75: /home/pi/umbrel/events/triggers/: Is a directory
Got signal: change-password
karen is getting triggered!
This script must only be run on Umbrel OS
karen is running in /home/pi/umbrel/events
Got signal:
karen is getting triggered!
Got signal:
karen is getting triggered!
./karen: line 75: /home/pi/umbrel/events/triggers/: Is a directory
./karen: line 75: /home/pi/umbrel/events/triggers/: Is a directory
Got signal: change-password
karen is getting triggered!
This script must only be run on Umbrel OS
Got signal: debug
karen is getting triggered!

Docker containers

NAMES STATUS
nextcloud-cron-1 Up 11 hours
nextcloud-web-1 Up 11 hours
nextcloud-db-1 Up 11 hours
nextcloud-redis-1 Up 11 hours
nextcloud-app_proxy-1 Up 11 hours
photoprism-web-1 Up 11 hours
photoprism-app_proxy-1 Up 11 hours
photoprism-db-1 Up 11 hours
nginx Up 11 hours
manager Up 11 hours
tor_proxy Up 11 hours
auth Up 11 hours
dashboard Up 11 hours

Umbrel logs

manager | /v1/system/remote-tor-access-status
manager | NodeError: Unable to get remote tor access status
manager | at Object.getRemoteTorAccessStatus (/app/logic/system.js:234:15)
manager | ::ffff:10.21.21.2 - - [Fri, 05 Jan 2024 20:22:17 GMT] “GET /v1/system/remote-tor-access-status HTTP/1.0” 500 40 “-” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.0.0 Safari/537.36 OPR/106.0.0.0”
manager |
manager | umbrel-manager
manager | ::ffff:10.21.21.2 - - [Fri, 05 Jan 2024 20:22:17 GMT] “GET /v1/system/uptime HTTP/1.0” 200 5 “-” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.0.0 Safari/537.36 OPR/106.0.0.0”
manager |
manager | umbrel-manager
manager | ::ffff:10.21.21.2 - - [Fri, 05 Jan 2024 20:22:17 GMT] “GET /v1/system/info HTTP/1.0” 304 - “-” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.0.0 Safari/537.36 OPR/106.0.0.0”
manager |
manager | umbrel-manager
manager | ::ffff:10.21.21.2 - - [Fri, 05 Jan 2024 20:22:17 GMT] “GET /v1/apps HTTP/1.0” 304 - “-” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.0.0 Safari/537.36 OPR/106.0.0.0”
manager |
manager | umbrel-manager
manager | ::ffff:10.21.21.2 - - [Fri, 05 Jan 2024 20:22:17 GMT] “GET /v1/apps?installed=1 HTTP/1.0” 304 - “-” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.0.0 Safari/537.36 OPR/106.0.0.0”
manager |
manager | umbrel-manager
manager | ::ffff:10.21.21.2 - - [Fri, 05 Jan 2024 20:22:22 GMT] “POST /v1/system/debug HTTP/1.0” 200 17 “-” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.0.0 Safari/537.36 OPR/106.0.0.0”
manager |
manager | umbrel-manager
manager | ::ffff:10.21.21.2 - - [Fri, 05 Jan 2024 20:22:23 GMT] “GET /v1/system/debug-result HTTP/1.0” 200 23 “-” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.0.0 Safari/537.36 OPR/106.0.0.0”
manager |
manager | umbrel-manager
manager | ::ffff:10.21.21.2 - - [Fri, 05 Jan 2024 20:22:24 GMT] “GET /v1/system/debug-result HTTP/1.0” 304 - “-” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.0.0 Safari/537.36 OPR/106.0.0.0”
manager |
manager | umbrel-manager
manager | ::ffff:10.21.21.2 - - [Fri, 05 Jan 2024 20:22:25 GMT] “GET /v1/system/debug-result HTTP/1.0” 304 - “-” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.0.0 Safari/537.36 OPR/106.0.0.0”
manager |
manager | umbrel-manager

Tor Proxy logs

tor_proxy | Jan 05 18:51:01.000 [warn] 22 connections died in state connect()ing with SSL state (No SSL object)
tor_proxy | Jan 05 18:51:01.000 [warn] 2 connections died in state handshaking (Tor, v3 handshake) with SSL state SSL negotiation finished successfully in OPEN
tor_proxy | Jan 05 19:12:34.000 [warn] Problem bootstrapping. Stuck at 30% (loading_status): Loading networkstatus consensus. (Connection refused; CONNECTREFUSED; count 25; recommendation warn; host 74A910646BCEEFBCD2E874FC1DC997430F968145 at 199.58.81.140:443)
tor_proxy | Jan 05 19:12:34.000 [warn] 25 connections have failed:
tor_proxy | Jan 05 19:12:34.000 [warn] 23 connections died in state connect()ing with SSL state (No SSL object)
tor_proxy | Jan 05 19:12:34.000 [warn] 2 connections died in state handshaking (Tor, v3 handshake) with SSL state SSL negotiation finished successfully in OPEN
tor_proxy | Jan 05 19:49:49.000 [warn] Problem bootstrapping. Stuck at 30% (loading_status): Loading networkstatus consensus. (Connection refused; CONNECTREFUSED; count 26; recommendation warn; host BCC93B0ACA325374086A5100D02843A04EBDCC00 at 85.214.141.24:9001)
tor_proxy | Jan 05 19:49:49.000 [warn] 26 connections have failed:
tor_proxy | Jan 05 19:49:49.000 [warn] 24 connections died in state connect()ing with SSL state (No SSL object)
tor_proxy | Jan 05 19:49:49.000 [warn] 2 connections died in state handshaking (Tor, v3 handshake) with SSL state SSL negotiation finished successfully in OPEN

App logs

nextcloud

nextcloud-app_proxy-1 | Error wating for port: “getaddrinfo EAI_AGAIN nextcloud_web_1”
nextcloud-app_proxy-1 | Retrying…
nextcloud-app_proxy-1 | Error wating for port: “getaddrinfo EAI_AGAIN nextcloud_web_1”
nextcloud-app_proxy-1 | Retrying…
nextcloud-app_proxy-1 | Error wating for port: “getaddrinfo EAI_AGAIN nextcloud_web_1”
nextcloud-app_proxy-1 | Retrying…
nextcloud-app_proxy-1 | Error wating for port: “getaddrinfo EAI_AGAIN nextcloud_web_1”
nextcloud-app_proxy-1 | Retrying…
nextcloud-app_proxy-1 | Error wating for port: “getaddrinfo EAI_AGAIN nextcloud_web_1”
nextcloud-app_proxy-1 | Retrying…
nextcloud-web-1 | Configuring Redis as session handler
nextcloud-web-1 | => Searching for scripts (*.sh) to run, located in the folder: /docker-entrypoint-hooks.d/before-starting
nextcloud-web-1 | AH00558: apache2: Could not reliably determine the server’s fully qualified domain name, using 10.21.0.9. Set the ‘ServerName’ directive globally to suppress this message
nextcloud-web-1 | AH00558: apache2: Could not reliably determine the server’s fully qualified domain name, using 10.21.0.9. Set the ‘ServerName’ directive globally to suppress this message
nextcloud-web-1 | [Fri Jan 05 16:37:43.345866 2024] [mpm_prefork:notice] [pid 1] AH00163: Apache/2.4.57 (Debian) PHP/8.2.13 configured – resuming normal operations
nextcloud-web-1 | [Fri Jan 05 16:37:43.346491 2024] [core:notice] [pid 1] AH00094: Command line: ‘apache2 -D FOREGROUND’
nextcloud-redis-1 | 1:C 05 Jan 2024 09:19:18.705 # Warning: no config file specified, using the default config. In order to specify a config file use redis-server /path/to/redis.conf
nextcloud-redis-1 | 1:M 05 Jan 2024 09:19:18.707 * monotonic clock: POSIX clock_gettime
nextcloud-redis-1 | 1:M 05 Jan 2024 09:19:18.730 * Running mode=standalone, port=6379.
nextcloud-redis-1 | 1:M 05 Jan 2024 09:19:18.731 # Server initialized
nextcloud-redis-1 | 1:M 05 Jan 2024 09:19:18.731 # WARNING overcommit_memory is set to 0! Background save may fail under low memory condition. To fix this issue add ‘vm.overcommit_memory = 1’ to /etc/sysctl.conf and then reboot or run the command ‘sysctl vm.overcommit_memory=1’ for this to take effect.
nextcloud-redis-1 | 1:M 05 Jan 2024 09:19:18.771 * Loading RDB produced by version 6.2.2
nextcloud-redis-1 | 1:M 05 Jan 2024 09:19:18.771 * RDB age 42 seconds
nextcloud-redis-1 | 1:M 05 Jan 2024 09:19:18.771 * RDB memory usage when created 0.80 Mb
nextcloud-redis-1 | 1:M 05 Jan 2024 09:19:18.771 * DB loaded from disk: 0.018 seconds
nextcloud-redis-1 | 1:M 05 Jan 2024 09:19:18.771 * Ready to accept connections
nextcloud-db-1 | 2024-01-05 9:19:23 0 [Note] InnoDB: 10.5.12 started; log sequence number 45166; transaction id 20
nextcloud-db-1 | 2024-01-05 9:19:23 0 [Note] Plugin ‘FEEDBACK’ is disabled.
nextcloud-db-1 | 2024-01-05 9:19:23 0 [Note] InnoDB: Loading buffer pool(s) from /var/lib/mysql/ib_buffer_pool
nextcloud-db-1 | 2024-01-05 9:19:24 0 [Note] Server socket created on IP: ‘::’.
nextcloud-db-1 | 2024-01-05 9:19:24 0 [Note] InnoDB: Buffer pool(s) load completed at 240105 9:19:24
nextcloud-cron-1 | #1 /var/www/html/lib/base.php(1200): OC::init()
nextcloud-db-1 | 2024-01-05 9:19:24 0 [Warning] ‘proxies_priv’ entry ‘@% root@d66126609ddb’ ignored in --skip-name-resolve mode.
nextcloud-cron-1 | #2 /var/www/html/cron.php(43): require_once(‘/var/www/html/l…’)
nextcloud-cron-1 | #3 {main}
nextcloud-cron-1 | crond: USER www-data pid 51 cmd php -f /var/www/html/cron.php
nextcloud-cron-1 | Exception: Not installed in /var/www/html/lib/base.php:283
nextcloud-cron-1 | Stack trace:
nextcloud-cron-1 | #0 /var/www/html/lib/base.php(709): OC::checkInstalled(Object(OC\SystemConfig))
nextcloud-db-1 | 2024-01-05 9:19:25 0 [Note] Reading of all Master_info entries succeeded
nextcloud-db-1 | 2024-01-05 9:19:25 0 [Note] Added new Master_info ‘’ to hash table
nextcloud-db-1 | 2024-01-05 9:19:25 0 [Note] mysqld: ready for connections.
nextcloud-db-1 | Version: ‘10.5.12-MariaDB-1:10.5.12+maria~focal’ socket: ‘/run/mysqld/mysqld.sock’ port: 3306 mariadb.org binary distribution
nextcloud-cron-1 | #1 /var/www/html/lib/base.php(1200): OC::init()
nextcloud-cron-1 | #2 /var/www/html/cron.php(43): require_once(‘/var/www/html/l…’)
nextcloud-cron-1 | #3 {main}

photoprism

photoprism-app_proxy-1 | Error wating for port: “getaddrinfo EAI_AGAIN photoprism_web_1”
photoprism-app_proxy-1 | Retrying…
photoprism-app_proxy-1 | Error wating for port: “getaddrinfo EAI_AGAIN photoprism_web_1”
photoprism-app_proxy-1 | Retrying…
photoprism-app_proxy-1 | Error wating for port: “getaddrinfo EAI_AGAIN photoprism_web_1”
photoprism-app_proxy-1 | Retrying…
photoprism-app_proxy-1 | Error wating for port: “getaddrinfo EAI_AGAIN photoprism_web_1”
photoprism-app_proxy-1 | Retrying…
photoprism-app_proxy-1 | Error wating for port: “getaddrinfo EAI_AGAIN photoprism_web_1”
photoprism-app_proxy-1 | Retrying…
photoprism-db-1 | 2024-01-05 9:19:23 0 [Note] InnoDB: 10.5.12 started; log sequence number 45166; transaction id 20
photoprism-db-1 | 2024-01-05 9:19:23 0 [Note] Plugin ‘FEEDBACK’ is disabled.
photoprism-db-1 | 2024-01-05 9:19:23 0 [Note] InnoDB: Loading buffer pool(s) from /var/lib/mysql/ib_buffer_pool
photoprism-db-1 | 2024-01-05 9:19:24 0 [Note] Server socket created on IP: ‘::’.
photoprism-db-1 | 2024-01-05 9:19:24 0 [Note] InnoDB: Buffer pool(s) load completed at 240105 9:19:24
photoprism-db-1 | 2024-01-05 9:19:24 0 [Warning] ‘proxies_priv’ entry ‘@% root@4806b2864ee0’ ignored in --skip-name-resolve mode.
photoprism-db-1 | 2024-01-05 9:19:25 0 [Note] Reading of all Master_info entries succeeded
photoprism-db-1 | 2024-01-05 9:19:25 0 [Note] Added new Master_info ‘’ to hash table
photoprism-db-1 | 2024-01-05 9:19:25 0 [Note] mysqld: ready for connections.
photoprism-db-1 | Version: ‘10.5.12-MariaDB-1:10.5.12+maria~focal’ socket: ‘/run/mysqld/mysqld.sock’ port: 3306 mariadb.org binary distribution
photoprism-web-1 | time=“2024-01-05T20:17:18Z” level=info msg=“config: make sure your server has enough swap configured to prevent restarts when there are memory usage spikes”
photoprism-web-1 | time=“2024-01-05T20:18:37Z” level=error msg=“dial tcp: lookup photoprism_db_1 on 127.0.0.11:53: server misbehaving”
photoprism-web-1 | /opt/photoprism/bin/photoprism start
photoprism-web-1 | time=“2024-01-05T20:18:44Z” level=info msg=“config: make sure your server has enough swap configured to prevent restarts when there are memory usage spikes”
photoprism-web-1 | time=“2024-01-05T20:20:03Z” level=error msg=“dial tcp: lookup photoprism_db_1 on 127.0.0.11:53: server misbehaving”
photoprism-web-1 | /opt/photoprism/bin/photoprism start
photoprism-web-1 | time=“2024-01-05T20:20:10Z” level=info msg=“config: make sure your server has enough swap configured to prevent restarts when there are memory usage spikes”
photoprism-web-1 | time=“2024-01-05T20:21:26Z” level=error msg=“dial tcp: lookup photoprism_db_1 on 127.0.0.11:53: server misbehaving”
photoprism-web-1 | /opt/photoprism/bin/photoprism start
photoprism-web-1 | time=“2024-01-05T20:21:33Z” level=info msg=“config: make sure your server has enough swap configured to prevent restarts when there are memory usage spikes”

==== Result ====

==== END =====