All my Umbrel apps first show "Starting" and after a while go to "Not Running" state

[Chets1971]

Hi,

I have umbrel bitcoin machine. I am using Raspberry pi4 (as per my Device info).

My umbrel version is “umbrelOS 1.2 Beta 1”

I have tried restarting multiple times and each time the apps first show “Starting” and after a while go to “Not running” state.

Dont seem to have any threads in the community on how to resolve this.

I have all my BTC on this node and am very nervous about losing the whole thing.
I am able to SSH into the node.

Can you please respond to this urgently?

Screen shots attached

Regards
Chets

[denny]

SSH in to your Umbrel an type:

sudo systemctl stop umbrel
sudo systemctl stop docker docker.socket
sudo bash -c "rm -rf /var/lib/docker/*"
sudo systemctl start docker docker.socket
sudo systemctl start umbrel

Let me know if it works.

[Chets1971]

Thanks for the quick response. checking now

[Chets1971]

@denny

sudo systemctl start umbrel

Hi Denny, I executed all the commands you provided. After that all the apps are continuing to show “Starting” for the past few hours (Screen shot attached)

Can you suggest what the next steps could be to be able to operate my apps

Regards
Chets

[Chets1971]

Couple of file systems on the node seem 100% full as per attached screen shot. Is that the reason why the apps are not starting?

[denny]

@Chets1971

Couple of file systems on the node seem 100% full as per attached screen shot. Is that the reason why the apps are not starting?

Yes, full storage is likely the reason the apps are not starting. Try to free up space by deleting large files (e.g., logs) and restart the Umbrel services.

[Chets1971]

I am really not sure which logs to delete. Also i am afraid by deleting the logs will i cause my old setup which has my entire bitcoin will get affected. Can you suggest any specific logs i need to look for that i can delete?

[Chets1971]

@denny - My apps are still showing not running even though i have managed to clear some diskspace. Can i know how to get my apps running?

[Chets1971]

Hi Umbrel community / @denny / @smolgrrr / @mayank

Any response on this?

Regards
Chets

[Chets1971]

Hi Umbrel community / @denny / @smolgrrr / @mayank

There is absolutely no support on this. I dont find any solution anywhere. Can someone help me?

Regards
Chets

[Chets1971]

Absolutely worst Support ever. I don’t want anyone to go through the same experience. For months there is no response on this forum. No response on online help.

[denny]

I’m sorry to hear about your experience. The support team is working hard to respond to everyone, but it can take time. You might also try the community’s search function as there are often answers to common questions that could help you faster.

Try the following steps:

1. Restart your Umbrel server from the settings.

2. If the issue persists, connect to your Umbrel server by following the instructions on how to SSH into umbrelOS on Umbrel Home or Raspberry Pi, or access a terminal on your Linux machine.

3. Run the following command:

sudo systemctl stop docker && sudo rm -rf /var/lib/docker/* && sudo reboot

This will stop and reset your Docker service files, and then reboot your device, which may take a few minutes.

Let me know if it worked.

[Chets1971]

Hi Denny,

I have followed the steps you have provided. The current state is that after the reboot when i try to access using “umbrel.local” command all the apps are showing as “starting” (Screen shot attached) and the SSH is taking way too long to log into the machine (Screen shot attached)

Please let me know if this is usual and what the next steps are

Thanks once again for reaching out to me and providing a solution

Thanks and regards
Chets

[Chets1971]

I am able to log into SSH but on the browser all the apps are still showing as ‘Starting’

Regards
Chets

[Chets1971]

After a while all the apps are again showing as “Not Running” as per attached screenshot.

[Chets1971]

Hi Denny / Umbrel Team,

After executing the command Denny has provided the status remains the same. All my apps are in “Not Running” state as per the screenshot attached. What are my next steps?

Thanks and Regards
Chets

[jofraprez]

Wow, it seems you have a real mess.
I’ve been reading everything you’ve posted from the beginning and I don’t understand why you haven’t checked the logs to identify the problem from the beginning.

If you can still access umbrel.local, could you attach the umbrel log here to try to figure out what your problem really is?

I’m not going to ask you anymore if there was something or something happened or you did something in the time between when it was working fine and when you discovered it was failing. There’s no point anymore. You’ve fiddled around so much after that that I don’t see the point anymore.

Then, assume that, after having been entering commands and commands, the problem has worsened to such a degree that it’s easier to format everything and start from scratch. I’m just saying that you should assume it. Hopefully it can be solved without going to that extreme.

Well, if it seems okay to you… Let’s try. Let’s start with the umbrel log.

[Chets1971]

Thanks Jofraprez for your response

I am unable to figure out what is wrong based on the logs since my knowledge is limited.

Please find attached the logs (umbrelos and ) here.

(attachments)

umbrel_umbrelos_2025-02-02_14-03.log (120 KB)
umbrel_system_2025-02-02_14-03.log (132 KB)

[jofraprez]

I just took a cursory look at the logs you posted and… well, I’ll be honest… this is the first umbrel log I’ve seen like this…

Anyway, the logs are full of warnings like this:

[umbreld ] Attempting to restore WiFi connection to chetlur_family1...
[umbreld ] [error] Failed to restore WiFi connection "Incorrect password". Retrying in 1 minute...
[umbreld ] Attempting to restore WiFi connection to chetlur_family1...
[umbreld ] [error] Failed to restore WiFi connection "Incorrect password". Retrying in 1 minute...

There’s something I don’t understand here. You said you have a Raspberry Pi 4 and I assume you connect to your router via cable (Ethernet)… or did you install some module to connect via WiFi?

From the warnings in the logs, it’s as if the RPI4 has the wrong WiFi password configured and can never connect.

Let’s start there… Can you elaborate on this, please?