# When can I get my Umbrel?

**URL:** <https://community.umbrel.com/t/when-can-i-get-my-umbrel/20469>\
**Category:** General Discussion\
**Created:** [December 13, 2024, 4:39am UTC](https://community.umbrel.com/t/when-can-i-get-my-umbrel/20469 "2024-12-13T04:39:17Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Harim](https://avatars.discourse-cdn.com/v4/letter/h/65b543/32.png) [@Harim](https://community.umbrel.com/u/Harim)\
**Post date:** [December 13, 2024, 4:39am UTC](https://community.umbrel.com/t/when-can-i-get-my-umbrel/20469/1 "2024-12-13T04:39:17Z")

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I ordered it 10 days ago, no tracking number and the email follow up, only card transaction went in a sec weeks ago. Please check and send me the tracking information and kindly send me my product. Best

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**Author:** ![denny](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/denny/32/6330_2.png) [@denny](https://community.umbrel.com/u/denny)\
**Post date:** [December 15, 2024, 8:26pm UTC](https://community.umbrel.com/t/when-can-i-get-my-umbrel/20469/2 "2024-12-15T20:26:49Z")

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I totally get how frustrating it must be to wait for 10 days without any updates. It’s really annoying when there’s no response. However, it might be worth checking your spam folder in case the support emails ended up there.

From what I’ve seen, the Black Friday orders are likely still causing delays, which makes the wait even harder. I know it’s tough, but try to hang in there - I’m sure someone from the team will get back to you soon.