# Web browser stuck on "starting umbrel..." **URL:** \ **Category:** Support and Troubleshooting\ **Created:** [February 10, 2023, 2:11pm UTC](https://community.umbrel.com/t/web-browser-stuck-on-starting-umbrel/11411 "2023-02-10T14:11:16Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![praisethesats](https://avatars.discourse-cdn.com/v4/letter/p/ee7513/32.png) [@praisethesats](https://community.umbrel.com/u/praisethesats)\ **Post date:** [February 10, 2023, 2:11pm UTC](https://community.umbrel.com/t/web-browser-stuck-on-starting-umbrel/11411/1 "2023-02-10T14:11:16Z")
[image|411x485](https://community.umbrel.com/uploads/short-url/h6VI0Pld5bLz5mS3CHzo6hBme7q.png) I used angry IP scanner and I see umbrel.local is green and connected. I also unplugged everything and replugged everything back in. The only thing I can think of is I used to use mynode, and had data on the SSD. However I saw in the umbrel guide this should have been wiped? And advice? ---
**Author:** ![ParkerS](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/parkers/32/3710_2.png) [@ParkerS](https://community.umbrel.com/u/ParkerS)\ **Post date:** [February 12, 2023, 3:59am UTC](https://community.umbrel.com/t/web-browser-stuck-on-starting-umbrel/11411/2 "2023-02-12T03:59:59Z")
I can’t seem to open the attached picture. You can also SSH and run this command to get your logs ```auto sudo ~/umbrel/scripts/debug ``` There is instructions for doing that in the [FAQ](http://community.umbrel.com/t/official-umbrel-troubleshooting-guide-and-faq/9873) ---
**Author:** ![bossmarc](https://avatars.discourse-cdn.com/v4/letter/b/2acd7d/32.png) [@bossmarc](https://community.umbrel.com/u/bossmarc)\ **Post date:** [August 26, 2023, 12:40pm UTC](https://community.umbrel.com/t/web-browser-stuck-on-starting-umbrel/11411/3 "2023-08-26T12:40:02Z")
![IMG_3884](https://canada1.discourse-cdn.com/flex030/uploads/getumbrel/original/2X/3/3844bfc0c07d003d0fb345929223e13c7d3b501c.png). Please someone help me with this ---
**Author:** ![smolgrrr](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/smolgrrr/32/2825_2.png) [@smolgrrr](https://community.umbrel.com/u/smolgrrr)\ **Post date:** [August 27, 2023, 2:18am UTC](https://community.umbrel.com/t/web-browser-stuck-on-starting-umbrel/11411/6 "2023-08-27T02:18:23Z")
Hi @anon56546899, couple quick questions. Looks like a couple things have gone wrong here, can you please confirm the following- are you using a heat-sink/fan on your Pi? What SSD/HDD you are using? The errors here suggest to me that your SSD/HDD is corrupted. Unfortunately the best resolution here will be to reformat the drive, and do a fresh install of Umbrel, but we should confirm that your set-up is ok first. ---
**Author:** ![smolgrrr](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/smolgrrr/32/2825_2.png) [@smolgrrr](https://community.umbrel.com/u/smolgrrr)\ **Post date:** [August 27, 2023, 1:14pm UTC](https://community.umbrel.com/t/web-browser-stuck-on-starting-umbrel/11411/8 "2023-08-27T13:14:47Z")
Here’s a great guide. > [@How to easily reformat an ext4 / Umbrel drive](https://community.umbrel.com/t/how-to-easily-reformat-an-ext4-umbrel-drive/13139): > > During the installation of umbrelOS, such as when you plug in your MicroSD card to your Raspberry Pi 4, the connected storage drive is formatted automatically in the ext4 file format If there is ever a catastrophic failure due to something like a power loss/surge, or you simply want to free up the SSD/HDD you’re currently using and are making changes then you may want to reformat the drive to use it again, or for a clean install You can mount the drive in another linux installation to read the… ---
**Author:** ![smolgrrr](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/smolgrrr/32/2825_2.png) [@smolgrrr](https://community.umbrel.com/u/smolgrrr)\ **Post date:** [August 27, 2023, 10:15pm UTC](https://community.umbrel.com/t/web-browser-stuck-on-starting-umbrel/11411/10 "2023-08-27T22:15:50Z")
You should be able to reformat from any type of desktop/laptop- what are you running and I’ll link you some software you can use to reformat the SSD.