# User already exists

**URL:** <https://community.umbrel.com/t/user-already-exists/1120>\
**Category:** Support and Troubleshooting\
**Created:** [May 25, 2021, 8:13pm UTC](https://community.umbrel.com/t/user-already-exists/1120 "2021-05-25T20:13:05Z")\
**Posts on this page:** 1\
**Showing post:** 7

<div class="post-metadata">

**Author:** ![n080dy](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/n080dy/32/2207_2.png) [@n080dy](https://community.umbrel.com/u/n080dy)\
**Post date:** [February 13, 2022, 3:36am UTC](https://community.umbrel.com/t/user-already-exists/1120/7 "2022-02-13T03:36:30Z")

</div>

@JDeesy @fireworksurprise @nicky Same issue here, have resolved doing the following:

- entered the same userName and password during registration
- started recovering using the seed phrase and when completed
- immediately get an error " unable to create Umbrel seed"
- on the second hit I got the error message saying “User already exists”
- went back at the beginning to try use a different username
- the screen to change username did not came up
- refreshed the page
- login form showed up
- performed login using old username/password
- successfully accessed the dashboard
- btcCore sync [restarted from 0%](http://community.umbrel.com/t/btc-wallet-balance-not-showing-after-changing-ssd/6294)

Hope it helps

---

_[View the full topic](https://community.umbrel.com/t/user-already-exists/1120)._