# User already exists **URL:** \ **Category:** Support and Troubleshooting\ **Created:** [May 25, 2021, 8:13pm UTC](https://community.umbrel.com/t/user-already-exists/1120 "2021-05-25T20:13:05Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![nicky](https://avatars.discourse-cdn.com/v4/letter/n/f0a364/32.png) [@nicky](https://community.umbrel.com/u/nicky)\ **Post date:** [May 25, 2021, 8:13pm UTC](https://community.umbrel.com/t/user-already-exists/1120/1 "2021-05-25T20:13:05Z")
Hello, I make fresh umbrel install, i put my 24 words from my raspiblitz, error can’t create umbrel seed. i try to create a new seed, i see the words, i want to note down later and i have this error message : User already exists and i can’t go any further. Any idear ? Do i reinstall umbrel on the microsd card ? ---
**Author:** ![nicky](https://avatars.discourse-cdn.com/v4/letter/n/f0a364/32.png) [@nicky](https://community.umbrel.com/u/nicky)\ **Post date:** [May 26, 2021, 7:28am UTC](https://community.umbrel.com/t/user-already-exists/1120/3 "2021-05-26T07:28:48Z")
hi, i logout and login success, i see my raspi seed in the setting. i wait the blockchain download and test if there is problem. if doesn’t work properly i will make a full reset. ---
**Author:** ![nicky](https://avatars.discourse-cdn.com/v4/letter/n/f0a364/32.png) [@nicky](https://community.umbrel.com/u/nicky)\ **Post date:** [May 28, 2021, 2:24pm UTC](https://community.umbrel.com/t/user-already-exists/1120/4 "2021-05-28T14:24:01Z")
hi, the blockchain was downloaded successfull. But i dont see my coins. i make a full reset. When a put ma seed, it say again : can’t create umbrel seed. i try to create a new seed =\> user already exist logout then login, the blochchain is downloading and i see my seed under setting Any idear ? ---
**Author:** ![JDeesy](https://avatars.discourse-cdn.com/v4/letter/j/edb3f5/32.png) [@JDeesy](https://community.umbrel.com/u/JDeesy)\ **Post date:** [June 12, 2021, 8:44pm UTC](https://community.umbrel.com/t/user-already-exists/1120/5 "2021-06-12T20:44:03Z")
i have the same issue. my node got messed up during an update. once i realized i would have start fresh, i bought a new ssd. So i have a fresh, brand new ssd, and a newly flashed sd card. I put my seed word in and i get “user already exists” ---
**Author:** ![fireworksurprise](https://avatars.discourse-cdn.com/v4/letter/f/9e8a1a/32.png) [@fireworksurprise](https://community.umbrel.com/u/fireworksurprise)\ **Post date:** [August 2, 2021, 5:43am UTC](https://community.umbrel.com/t/user-already-exists/1120/6 "2021-08-02T05:43:24Z")
@JDeesy, did you ever resolve your issue? I am running in to the same thing. ---
**Author:** ![n080dy](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/n080dy/32/2207_2.png) [@n080dy](https://community.umbrel.com/u/n080dy)\ **Post date:** [February 13, 2022, 3:36am UTC](https://community.umbrel.com/t/user-already-exists/1120/7 "2022-02-13T03:36:30Z")
@JDeesy @fireworksurprise @nicky Same issue here, have resolved doing the following: - entered the same userName and password during registration - started recovering using the seed phrase and when completed - immediately get an error " unable to create Umbrel seed" - on the second hit I got the error message saying “User already exists” - went back at the beginning to try use a different username - the screen to change username did not came up - refreshed the page - login form showed up - performed login using old username/password - successfully accessed the dashboard - btcCore sync [restarted from 0%](http://community.umbrel.com/t/btc-wallet-balance-not-showing-after-changing-ssd/6294) Hope it helps ---
**Author:** ![fireworksurprise](https://avatars.discourse-cdn.com/v4/letter/f/9e8a1a/32.png) [@fireworksurprise](https://community.umbrel.com/u/fireworksurprise)\ **Post date:** [February 13, 2022, 8:44pm UTC](https://community.umbrel.com/t/user-already-exists/1120/8 "2022-02-13T20:44:07Z")
@n080dy, yes, I did work it out in the end. [Long Version Here](http://community.umbrel.com/t/adventure-in-umbrel-restoration/2275) Short version is that while I was going through the restore process, my browser kept suggesting a password. Even though I didn’t use it, at some stage I was force to hit the “back” arrow in the browser to get through things. Umbrel did not like this, and was causing the error. I opened the Umbrel service from another machine without the password suggestion, which allowed me to linearly go through the workflow and it worked fine.