# Umbrel Troubleshooting Guide

**URL:** https://community.umbrel.com/t/umbrel-troubleshooting-guide/3632
**Category:** Guides
**Created:** [September 25, 2021, 8:05am UTC](https://community.umbrel.com/t/umbrel-troubleshooting-guide/3632 "2021-09-25T08:05:10Z")
**Posts on this page:** 20
**Page:** 1

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### Author: ![DarthCoin](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/darthcoin/32/1628_2.png) [@DarthCoin](https://community.umbrel.com/u/DarthCoin)
#### Post date: [September 25, 2021, 8:05am UTC](https://community.umbrel.com/t/umbrel-troubleshooting-guide/3632/1 "2021-09-25T08:05:11Z")

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_ **Edit by moderators** _

**The new, official troubleshooting guide can be found here:**

> [@Official umbrelOS Troubleshooting Guide and FAQ](http://community.umbrel.com/t/official-umbrel-troubleshooting-guide-and-faq/9873):
>
> Overview This guide provides troubleshooting steps and answers to frequently asked questions for umbrelOS (updated as of umbrelOS 1.2.1) Encountering an issue with your umbrelOS server? We’ve put together a list of troubleshooting steps to help you resolve common problems. Step 1: Take a look through the guide below to see if you can find a solution to your issue. Step 2: If you cannot find a solution in this guide, search this forum and the official [Umbrel Community Discord](https://discord.gg/efNtFzqtdx) using keywords re…

- 

Huge thanks to DarthCoin for writing and maintaining the previous community version of the guide.

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### Author: ![louneskmt](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/louneskmt/32/13_2.png) [@louneskmt](https://community.umbrel.com/u/louneskmt)
#### Post date: [November 4, 2021, 10:15am UTC](https://community.umbrel.com/t/umbrel-troubleshooting-guide/3632/2 "2021-11-04T10:15:57Z")

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### Author: ![greenpanda](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/greenpanda/32/1750_2.png) [@greenpanda](https://community.umbrel.com/u/greenpanda)
#### Post date: [November 18, 2021, 4:10pm UTC](https://community.umbrel.com/t/umbrel-troubleshooting-guide/3632/3 "2021-11-18T16:10:48Z")

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Thanks! This guide saved me an heart attack. 😀

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### Author: ![Glass](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/glass/32/2329_2.png) [@Glass](https://community.umbrel.com/u/Glass)
#### Post date: [November 24, 2021, 11:20pm UTC](https://community.umbrel.com/t/umbrel-troubleshooting-guide/3632/4 "2021-11-24T23:20:39Z")

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> [@DarthCoin](#):
>
> ssh -t umbrel@umbrel.local

when I input this in the terminal, it asked about a fingerprint and if i was sure i wanted to connect, I said yes and now I am no longer able to input any further commands, is there something I am missing or a different way to achieve this?

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### Author: ![DarthCoin](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/darthcoin/32/1628_2.png) [@DarthCoin](https://community.umbrel.com/u/DarthCoin)
#### Post date: [November 24, 2021, 11:21pm UTC](https://community.umbrel.com/t/umbrel-troubleshooting-guide/3632/5 "2021-11-24T23:21:54Z")

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Yes, follow the instructions in the screen. It says what you have to do.

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### Author: ![77So](https://avatars.discourse-cdn.com/v4/letter/7/b782af/32.png) [@77So](https://community.umbrel.com/u/77So)
#### Post date: [December 3, 2021, 1:03am UTC](https://community.umbrel.com/t/umbrel-troubleshooting-guide/3632/6 "2021-12-03T01:03:43Z")

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I beleive you have to enter the password at the prompt  
umbrel@umbrel.local’s password:  
(it doesn’t show when typing the password).

And depending on the version of umbrel you are using the older one uses : “moneyprintergobrrr” .

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### Author: ![Eluc](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/eluc/32/1883_2.png) [@Eluc](https://community.umbrel.com/u/Eluc)
#### Post date: [December 22, 2021, 9:14pm UTC](https://community.umbrel.com/t/umbrel-troubleshooting-guide/3632/7 "2021-12-22T21:14:37Z")

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What is the purpose to change the user name? it’s to replace umbrel to login in ssh, that’s all? I did change it thinking it would be my node name, and then find out above that what I was looking for was to change my node alias (and that it’s not recommended).  
Should I set back my user name to umbrel or can I leave the new one it doesn’t matter much?

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### Author: ![DarthCoin](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/darthcoin/32/1628_2.png) [@DarthCoin](https://community.umbrel.com/u/DarthCoin)
#### Post date: [December 24, 2021, 10:04am UTC](https://community.umbrel.com/t/umbrel-troubleshooting-guide/3632/8 "2021-12-24T10:04:00Z")

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> [@Eluc](#):
>
> What is the purpose to change the user name?

Totally useless. That name is meaningless, generic.  
But noobs are confusing it with node public alias name. That is totally other thing.

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### Author: ![Eluc](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/eluc/32/1883_2.png) [@Eluc](https://community.umbrel.com/u/Eluc)
#### Post date: [December 24, 2021, 10:14am UTC](https://community.umbrel.com/t/umbrel-troubleshooting-guide/3632/9 "2021-12-24T10:14:36Z")

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Ok I will leave it then. I’m one of those noobs, if it’s useless, why it’s mentioned here? At least you could add a line saying that it’s useless so we don’t bother trying to change it.

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### Author: ![DarthCoin](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/darthcoin/32/1628_2.png) [@DarthCoin](https://community.umbrel.com/u/DarthCoin)
#### Post date: [December 24, 2021, 9:31pm UTC](https://community.umbrel.com/t/umbrel-troubleshooting-guide/3632/10 "2021-12-24T21:31:49Z")

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> [@Eluc](#):
>
> why it’s mentioned here?

Because are obsessed with changing useless names 🙂

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### Author: ![LoboGuara](https://avatars.discourse-cdn.com/v4/letter/l/54ee81/32.png) [@LoboGuara](https://community.umbrel.com/u/LoboGuara)
#### Post date: [December 24, 2021, 11:51pm UTC](https://community.umbrel.com/t/umbrel-troubleshooting-guide/3632/11 "2021-12-24T23:51:29Z")

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I was reading the code of Umbrel, and seems all local IPs adresses and names are hardcoded (fixed in the code), so, to run another instance of umbrel in same local network, you’ll have to change some configure files, for every new install, or you will get lots of IP conflicts.

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### Author: ![DarthCoin](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/darthcoin/32/1628_2.png) [@DarthCoin](https://community.umbrel.com/u/DarthCoin)
#### Post date: [December 25, 2021, 8:58am UTC](https://community.umbrel.com/t/umbrel-troubleshooting-guide/3632/12 "2021-12-25T08:58:33Z")

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No, why are you complicating things when are so simple.

1. [Set a static IP for each node machine](http://community.umbrel.com/t/how-to-set-a-static-ip-for-your-umbrel-machine/845/)
2. Use the each IP to access your nodes or just add in your local PC hosts file a different name for each node, like umbre1.local and umbrel2.local

Done. No complicated changes into node code.

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### Author: ![Vikingnode1](https://avatars.discourse-cdn.com/v4/letter/v/f6c823/32.png) [@Vikingnode1](https://community.umbrel.com/u/Vikingnode1)
#### Post date: [January 5, 2022, 5:14pm UTC](https://community.umbrel.com/t/umbrel-troubleshooting-guide/3632/13 "2022-01-05T17:14:50Z")

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The same happened to me and i am still not able to open umbrel.local. Can somebody help us. We are new to this. I know that there are a lot of very intelligent people here that will help the ones than need the most help.

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### Author: ![Hakuna](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/hakuna/32/549_2.png) [@Hakuna](https://community.umbrel.com/u/Hakuna)
#### Post date: [January 5, 2022, 8:23pm UTC](https://community.umbrel.com/t/umbrel-troubleshooting-guide/3632/14 "2022-01-05T20:23:54Z")

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Try the IP instead of umbrel.local  
ssh umbrel@IPADRESS  
which you will find logging into your modem / router which gives IPs to your devices. See Darthcoins other post 1. [Set a static IP for each node machine](http://community.umbrel.com/t/how-to-set-a-static-ip-for-your-umbrel-machine/845/)

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### Author: ![Vikingnode1](https://avatars.discourse-cdn.com/v4/letter/v/f6c823/32.png) [@Vikingnode1](https://community.umbrel.com/u/Vikingnode1)
#### Post date: [January 11, 2022, 10:23pm UTC](https://community.umbrel.com/t/umbrel-troubleshooting-guide/3632/15 "2022-01-11T22:23:11Z")

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Can you run an umbrel node on a raspberry Pi 4 that has installed Raspberry Pi OS ? Or will it erase it ?

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### Author: ![DarthCoin](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/darthcoin/32/1628_2.png) [@DarthCoin](https://community.umbrel.com/u/DarthCoin)
#### Post date: [January 12, 2022, 10:20am UTC](https://community.umbrel.com/t/umbrel-troubleshooting-guide/3632/16 "2022-01-12T10:20:31Z")

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Umbrel has its own OS, UmbrelOS (a debian base modified for Pi and node stuff). Yes it have to erase the mSD (when you flash it with Balena). Also the SSD drive should be just an empty drive, no partitioned, no formatted.

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### Author: ![mahesh](https://avatars.discourse-cdn.com/v4/letter/m/9dc877/32.png) [@mahesh](https://community.umbrel.com/u/mahesh)
#### Post date: [January 29, 2022, 9:59am UTC](https://community.umbrel.com/t/umbrel-troubleshooting-guide/3632/18 "2022-01-29T09:59:04Z")

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My Umbrella Note’s 100% synchronised is done. What should I do next because he is doing zero Satoshi show in my account.  
The channel is also not opening, because there is no balance in my account, so what should I do and how will the balance come?  
Plz helppppp 🙏🙏🙏

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### Author: ![Rene1980](https://avatars.discourse-cdn.com/v4/letter/r/85e7bf/32.png) [@Rene1980](https://community.umbrel.com/u/Rene1980)
#### Post date: [January 29, 2022, 12:30pm UTC](https://community.umbrel.com/t/umbrel-troubleshooting-guide/3632/19 "2022-01-29T12:30:15Z")

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Hi @mahesh

You need to send BTC/Sats to your node. once the transaction has been confirmed by the blockchain, you can open channels to other nodes.

You will find many channels on the homepage of [1ml.com](http://1ml.com). You are also welcome to open a channel to me. as soon as you have enough remote balance, I like to rebalance the channel. my address is:

02c655f6d1a332ca83113bba5037f6df92807d792c049219dec3e329ff5b08b7ac@uqzan7wrcjgov7p24gerncdfer3xgdvww2kvzoml342lkbxobwzkpnad.onion:9735

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### Author: ![mahesh](https://avatars.discourse-cdn.com/v4/letter/m/9dc877/32.png) [@mahesh](https://community.umbrel.com/u/mahesh)
#### Post date: [January 29, 2022, 1:46pm UTC](https://community.umbrel.com/t/umbrel-troubleshooting-guide/3632/20 "2022-01-29T13:46:09Z")

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Thanks for reply  
I thought I would earn some money.  
as you mentioned i need to buy some satoshi  
If I have to buy some satoshi Then what will I gain from this node?

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### Author: ![Rene1980](https://avatars.discourse-cdn.com/v4/letter/r/85e7bf/32.png) [@Rene1980](https://community.umbrel.com/u/Rene1980)
#### Post date: [January 29, 2022, 2:38pm UTC](https://community.umbrel.com/t/umbrel-troubleshooting-guide/3632/21 "2022-01-29T14:38:14Z")

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You will never really make a profit. the channels cost money, the node consumes electricity and has also cost money. the few satoshi you can earn will NEVER cover your costs. We do all this FOR bitcoin and build a simple payment method.

[Next page](https://community.umbrel.com/t/umbrel-troubleshooting-guide/3632.md?page=2)
