# Umbrel OS disconnects support **URL:** \ **Category:** Support and Troubleshooting\ **Created:** [May 15, 2025, 9:52am UTC](https://community.umbrel.com/t/umbrel-os-disconnects-support/22676 "2025-05-15T09:52:11Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![mgusiner](https://avatars.discourse-cdn.com/v4/letter/m/eada6e/32.png) [@mgusiner](https://community.umbrel.com/u/mgusiner)\ **Post date:** [May 15, 2025, 9:52am UTC](https://community.umbrel.com/t/umbrel-os-disconnects-support/22676/1 "2025-05-15T09:52:11Z")
Hi, I am having issues with my Umbrel OS through: - Raspberry Pi 5 with 8GB RAM - SSD 2TB NVME Crucial P3 M.2 PCIe Gen3 For a year I have had no issues with this configuration, but now, all of a sudden my umbrel is disconnecting after less than 1h running. Today I have reset to factory settings, and the issues persists, and I only have the Bitcoin Core synchronizing installed right now. I have been trying to find answers in this forum, and I have run following commands: To check the SSD health: **sudo smartctl -a /dev/nvme0n1** SMART overall-health self-assessment test result: PASSED To check the status of the RAM: **free -h** total used free shared buff/cache available Mem: 7.9Gi 2.1Gi 132Mi 7.3Mi 5.7Gi 5.7Gi Swap: 0B 0B 0B Do you have any idea what could be the potential issue of this disconnection after short amounts of time? Thanks for your support! UPDATE: I have reflashed umbrel again fresh, and for the moment after 2 hour is working smoothly ---
**Author:** ![stinger32](https://avatars.discourse-cdn.com/v4/letter/s/278dde/32.png) [@stinger32](https://community.umbrel.com/u/stinger32)\ **Post date:** [May 17, 2025, 12:43am UTC](https://community.umbrel.com/t/umbrel-os-disconnects-support/22676/2 "2025-05-17T00:43:18Z")
thermal? ---
**Author:** ![mgusiner](https://avatars.discourse-cdn.com/v4/letter/m/eada6e/32.png) [@mgusiner](https://community.umbrel.com/u/mgusiner)\ **Post date:** [May 20, 2025, 6:57pm UTC](https://community.umbrel.com/t/umbrel-os-disconnects-support/22676/3 "2025-05-20T18:57:58Z")
Apparently not, I changed the socket, now works smooth again… ---
**Author:** ![Merlin](https://avatars.discourse-cdn.com/v4/letter/m/8baadc/32.png) [@Merlin](https://community.umbrel.com/u/Merlin)\ **Post date:** [May 21, 2025, 6:51am UTC](https://community.umbrel.com/t/umbrel-os-disconnects-support/22676/4 "2025-05-21T06:51:58Z")
Yeah im having the issue and ive heared some other node runner have the issues too. He thought the pi 5 doesnt power the ssd well. This is actually better then when i used to use a usb drive where it would disconnect much longer. At least this reconnects after an hour or two. I have a fan in mine so i dont think its the thermal. Them temps never seem out of whack when i check it.