# Umbrel not recognizing SSD

**URL:** <https://community.umbrel.com/t/umbrel-not-recognizing-ssd/2556>\
**Category:** Support and Troubleshooting\
**Created:** [August 12, 2021, 5:27pm UTC](https://community.umbrel.com/t/umbrel-not-recognizing-ssd/2556 "2021-08-12T17:27:11Z")\
**Posts on this page:** 12\
**Page:** 2

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**Author:** ![n080dy](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/n080dy/32/2207_2.png) [@n080dy](https://community.umbrel.com/u/n080dy)\
**Post date:** [February 12, 2022, 1:16am UTC](https://community.umbrel.com/t/umbrel-not-recognizing-ssd/2556/25 "2022-02-12T01:16:34Z")

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Ok apparently macOS does not offer `ntfs` or `fat32`, shall i go with the `MS-DOS (FAT)` option?

 ![Screen Shot 2022-02-12 at 12.15.10 pm](https://canada1.discourse-cdn.com/flex030/uploads/getumbrel/original/2X/3/39fd37cf0e8deb0a049eb8030c9883ae21a73e9f.png)

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**Author:** ![DHD](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/dhd/32/485_2.png) [@DHD](https://community.umbrel.com/u/DHD)\
**Post date:** [February 12, 2022, 1:23am UTC](https://community.umbrel.com/t/umbrel-not-recognizing-ssd/2556/26 "2022-02-12T01:23:06Z")

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@n080dy Use the `ExFAT` option, since Umbrel will format it to `ext4 (extFS 4)` automatically at first setup. If you used the `MS-DOS (FAT)` then it will only format up to 64GB out of whatever you have on the SSD – which you don’t want.

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**Author:** ![LoboGuara](https://avatars.discourse-cdn.com/v4/letter/l/54ee81/32.png) [@LoboGuara](https://community.umbrel.com/u/LoboGuara)\
**Post date:** [February 12, 2022, 2:00am UTC](https://community.umbrel.com/t/umbrel-not-recognizing-ssd/2556/28 "2022-02-12T02:00:13Z")

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You should read well what we said. We are trying to help you find the problematic part in your machine (Raspi or sata adapter board or SSD or power suply).  
What is the write speed to the SSD in your PC?

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**Author:** ![LoboGuara](https://avatars.discourse-cdn.com/v4/letter/l/54ee81/32.png) [@LoboGuara](https://community.umbrel.com/u/LoboGuara)\
**Post date:** [February 12, 2022, 2:48am UTC](https://community.umbrel.com/t/umbrel-not-recognizing-ssd/2556/30 "2022-02-12T02:48:51Z")

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Not yet. Change the USB cable. Check if it is a USB3 cable (has a blue plastic inside conector). Bad cable is commom issue. The speed is very low.

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**Author:** ![n080dy](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/n080dy/32/2207_2.png) [@n080dy](https://community.umbrel.com/u/n080dy)\
**Post date:** [February 12, 2022, 3:01am UTC](https://community.umbrel.com/t/umbrel-not-recognizing-ssd/2556/31 "2022-02-12T03:01:20Z")

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yes the USBcable02 has blue plastic inside both connectors. also tried with USBcable01 = NOusb3 cable = No Blue light =

- 4th speed test with USBcable01 and doidoSATAadapter = SSD doesn’t come up on the drives list ([here attached](https://community.umbrel.com/uploads/short-url/4EewYYTrli97fz6wjKpK50W7Erh.jpeg) picture of this setup)

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**Author:** ![LoboGuara](https://avatars.discourse-cdn.com/v4/letter/l/54ee81/32.png) [@LoboGuara](https://community.umbrel.com/u/LoboGuara)\
**Post date:** [February 12, 2022, 3:51am UTC](https://community.umbrel.com/t/umbrel-not-recognizing-ssd/2556/33 "2022-02-12T03:51:10Z")

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well, seems you have a bad board of the machine.  
But you seem to have a spare sata adapter. Do even this directly in the PC only gives that low speeds? It is spected at least 100MB/s file copy speed with a usb3 port to a SSD. Cant understand it. Maybe you have 2 or 3 broken cables…

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**Author:** ![n080dy](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/n080dy/32/2207_2.png) [@n080dy](https://community.umbrel.com/u/n080dy)\
**Post date:** [February 12, 2022, 3:56am UTC](https://community.umbrel.com/t/umbrel-not-recognizing-ssd/2556/34 "2022-02-12T03:56:18Z")

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@LoboGuara yes I attach the **differentSATAadapter** directly to my laptop, it comes from old external HD together with the **USBcable01** (that is not a usb3) that’s why it is so slow, but enough to test and format the SSD drive

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**Author:** ![LoboGuara](https://avatars.discourse-cdn.com/v4/letter/l/54ee81/32.png) [@LoboGuara](https://community.umbrel.com/u/LoboGuara)\
**Post date:** [February 12, 2022, 5:09am UTC](https://community.umbrel.com/t/umbrel-not-recognizing-ssd/2556/35 "2022-02-12T05:09:15Z")

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does your laptop have a usb3 port? you can’t check if usb3 cable is ok without a usb3 port.

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**Author:** ![DHD](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/dhd/32/485_2.png) [@DHD](https://community.umbrel.com/u/DHD)\
**Post date:** [February 12, 2022, 6:35am UTC](https://community.umbrel.com/t/umbrel-not-recognizing-ssd/2556/36 "2022-02-12T06:35:17Z")

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@n080dy – after reading the debug logs, it appears that Umbrel recognizes the drive, and attempts to formats it to ext4, that’s great… but then it stalls out – I’m suspecting that it is the doido SATA board itself that isn’t compatible.

I would recommend replacing the SATA board with just an USB to SATA enclosure. This is what I used and worked perfectly: [https://www.amazon.com/gp/product/B08B8BQJNC/](https://www.amazon.com/gp/product/B08B8BQJNC/)  
Actually any USB 3.0 enclosure that supports UASP should work, but the one I linked above works flawlessly for me.

Hopefully that would solve all the issues you’re having.

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**Author:** ![thib](https://avatars.discourse-cdn.com/v4/letter/t/e9a140/32.png) [@thib](https://community.umbrel.com/u/thib)\
**Post date:** [October 29, 2022, 9:02pm UTC](https://community.umbrel.com/t/umbrel-not-recognizing-ssd/2556/39 "2022-10-29T21:02:09Z")

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Made an account just to post on this thread - had the same error and switched to a new USB cable and that solved it. I reformatted to ExFAT again before plugging it in also.

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**Author:** ![roboiii](https://avatars.discourse-cdn.com/v4/letter/r/7ea924/32.png) [@roboiii](https://community.umbrel.com/u/roboiii)\
**Post date:** [October 8, 2024, 10:48pm UTC](https://community.umbrel.com/t/umbrel-not-recognizing-ssd/2556/40 "2024-10-08T22:48:54Z")

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Was having the same issue and felt like an idiot after reflashing Umbrel and pulling out what remains of my hair I opened the external drive enclosure to realize the SSD drive had wiggled loose the last time I readjusted the location. Always check power, connections and cables!!!

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**Author:** ![roboiii](https://avatars.discourse-cdn.com/v4/letter/r/7ea924/32.png) [@roboiii](https://community.umbrel.com/u/roboiii)\
**Post date:** [October 9, 2024, 6:17am UTC](https://community.umbrel.com/t/umbrel-not-recognizing-ssd/2556/41 "2024-10-09T06:17:52Z")

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I also changed the USB port from 3.0 to the 2.0 port and restarted. Problems solved and thankfully 95% of the blockchain was already there.

[Previous page](https://community.umbrel.com/t/umbrel-not-recognizing-ssd/2556.md?page=1)
