# Umbrel keeps disconnecting!

**URL:** <https://community.umbrel.com/t/umbrel-keeps-disconnecting/11522>\
**Category:** General Discussion\
**Created:** [February 18, 2023, 9:50am UTC](https://community.umbrel.com/t/umbrel-keeps-disconnecting/11522 "2023-02-18T09:50:17Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![diogosilva](https://avatars.discourse-cdn.com/v4/letter/d/97f17d/32.png) [@diogosilva](https://community.umbrel.com/u/diogosilva)\
**Post date:** [February 18, 2023, 9:50am UTC](https://community.umbrel.com/t/umbrel-keeps-disconnecting/11522/1 "2023-02-18T09:50:17Z")

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Hello,

My node is synced but it keeps refreshing I guess…so it stops from time to time, is it normal? It needs to be restarted from hour to hour?

and yet the mempool keeps running…  
idk

Best.

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**Author:** ![rieger\_san](https://avatars.discourse-cdn.com/v4/letter/r/dbc845/32.png) [@rieger\_san](https://community.umbrel.com/u/rieger_san)\
**Post date:** [February 20, 2023, 9:17am UTC](https://community.umbrel.com/t/umbrel-keeps-disconnecting/11522/2 "2023-02-20T09:17:17Z")

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Please send a Log. Otherwise we are not able to help you.

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<div class="post-metadata">

**Author:** ![diogosilva](https://avatars.discourse-cdn.com/v4/letter/d/97f17d/32.png) [@diogosilva](https://community.umbrel.com/u/diogosilva)\
**Post date:** [February 20, 2023, 10:06am UTC](https://community.umbrel.com/t/umbrel-keeps-disconnecting/11522/3 "2023-02-20T10:06:42Z")

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![Captura de ecrã 2023-02-20, às 10.00.57](https://canada1.discourse-cdn.com/flex030/uploads/getumbrel/original/2X/7/75a8f247f8c785edbaa53167548bba85bfe0bc5e.jpeg) ![Captura de ecrã 2023-02-20, às 10.01.09](https://canada1.discourse-cdn.com/flex030/uploads/getumbrel/original/2X/a/a794156abaeaca88a7a9252d537facb2d8785299.jpeg) ![Captura de ecrã 2023-02-20, às 10.01.18](https://canada1.discourse-cdn.com/flex030/uploads/getumbrel/original/2X/1/195b5470f37cb181924897cf6a53755eb6ada00c.jpeg) ![Captura de ecrã 2023-02-20, às 10.01.34](https://canada1.discourse-cdn.com/flex030/uploads/getumbrel/original/2X/4/4a02ef0e8e588937027c914580d0ed971e6a44e1.jpeg) ![Captura de ecrã 2023-02-20, às 10.01.44](https://canada1.discourse-cdn.com/flex030/uploads/getumbrel/original/2X/2/2a6dbb5e62bbf9b9be0b1ddd40faea1667f6a74f.jpeg)

thanks in advance!

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<div class="post-metadata">

**Author:** ![rieger\_san](https://avatars.discourse-cdn.com/v4/letter/r/dbc845/32.png) [@rieger\_san](https://community.umbrel.com/u/rieger_san)\
**Post date:** [February 20, 2023, 10:38am UTC](https://community.umbrel.com/t/umbrel-keeps-disconnecting/11522/4 "2023-02-20T10:38:09Z")

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You created the log right after start up.  
For me everything looks good at this time.

Can you provide another log after it stops synchronizing.

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<div class="post-metadata">

**Author:** ![diogosilva](https://avatars.discourse-cdn.com/v4/letter/d/97f17d/32.png) [@diogosilva](https://community.umbrel.com/u/diogosilva)\
**Post date:** [February 20, 2023, 11:02am UTC](https://community.umbrel.com/t/umbrel-keeps-disconnecting/11522/5 "2023-02-20T11:02:41Z")

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Error: Failed to fetch debug data.

😏

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<div class="post-metadata">

**Author:** ![rieger\_san](https://avatars.discourse-cdn.com/v4/letter/r/dbc845/32.png) [@rieger\_san](https://community.umbrel.com/u/rieger_san)\
**Post date:** [February 20, 2023, 12:16pm UTC](https://community.umbrel.com/t/umbrel-keeps-disconnecting/11522/6 "2023-02-20T12:16:36Z")

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🙃 the only thing you can do is to try again. or connect a display to your umbrel. maybe there is a hint on what’s wrong

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<div class="post-metadata">

**Author:** ![diogosilva](https://avatars.discourse-cdn.com/v4/letter/d/97f17d/32.png) [@diogosilva](https://community.umbrel.com/u/diogosilva)\
**Post date:** [February 20, 2023, 12:44pm UTC](https://community.umbrel.com/t/umbrel-keeps-disconnecting/11522/7 "2023-02-20T12:44:40Z")

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What do you mean ? Connect a display ?

If you can give me some more information please …

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<div class="post-metadata">

**Author:** ![rieger\_san](https://avatars.discourse-cdn.com/v4/letter/r/dbc845/32.png) [@rieger\_san](https://community.umbrel.com/u/rieger_san)\
**Post date:** [February 20, 2023, 12:53pm UTC](https://community.umbrel.com/t/umbrel-keeps-disconnecting/11522/8 "2023-02-20T12:53:34Z")

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Connect a display to the device on which you are running umbrel, so that you can see the output of the tty1.

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<div class="post-metadata">

**Author:** ![diogosilva](https://avatars.discourse-cdn.com/v4/letter/d/97f17d/32.png) [@diogosilva](https://community.umbrel.com/u/diogosilva)\
**Post date:** [February 20, 2023, 1:45pm UTC](https://community.umbrel.com/t/umbrel-keeps-disconnecting/11522/9 "2023-02-20T13:45:41Z")

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I’m running a VM, which is running good I guess …

what’s tty1 ? there is some code to debug logs of the VM ?

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<div class="post-metadata">

**Author:** ![rieger\_san](https://avatars.discourse-cdn.com/v4/letter/r/dbc845/32.png) [@rieger\_san](https://community.umbrel.com/u/rieger_san)\
**Post date:** [February 20, 2023, 3:07pm UTC](https://community.umbrel.com/t/umbrel-keeps-disconnecting/11522/10 "2023-02-20T15:07:30Z")

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Okay so you are running umbrel on a VM. It would have been nice to have this information earlier. xD

For future questions it would be nice when you provide some informations about your setup directly 🙂

Connect to your Umbrel via ssh when it stoped synchronizing again and run the following command in the terminal:

> sudo ~/umbrel/scripts/debug

this should give us the logs with the information what’s causing the problem

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<div class="post-metadata">

**Author:** ![diogosilva](https://avatars.discourse-cdn.com/v4/letter/d/97f17d/32.png) [@diogosilva](https://community.umbrel.com/u/diogosilva)\
**Post date:** [February 20, 2023, 3:40pm UTC](https://community.umbrel.com/t/umbrel-keeps-disconnecting/11522/11 "2023-02-20T15:40:00Z")

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idk how to…my ubuntu seems to not recognize the ~ key …
