# The site can't be reached **URL:** \ **Category:** Support and Troubleshooting\ **Created:** [December 29, 2023, 7:58pm UTC](https://community.umbrel.com/t/the-site-cant-be-reached/14765 "2023-12-29T19:58:06Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![houmous](https://avatars.discourse-cdn.com/v4/letter/h/ac91a4/32.png) [@houmous](https://community.umbrel.com/u/houmous)\ **Post date:** [December 29, 2023, 7:58pm UTC](https://community.umbrel.com/t/the-site-cant-be-reached/14765/1 "2023-12-29T19:58:06Z")
Since a few weeks, I cannot go to umbrel.local or to the IP adress when typing in my web browser. I always get the error message “The site can’t be reached”. It’s the same on my phone… I have no idea what to try. I usually use Safari or Chrome on my MacBook and Safari on my iPhone. I’ve done it this way for 1+ year. On Sparrow wallet, when trying to connect to my Personal Electrum server it says: “SOCKS: Host unreachable. Check if the proxy server is running.” Any idea on what I should do? ---
**Author:** ![smolgrrr](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/smolgrrr/32/2825_2.png) [@smolgrrr](https://community.umbrel.com/u/smolgrrr)\ **Post date:** [January 1, 2024, 7:37am UTC](https://community.umbrel.com/t/the-site-cant-be-reached/14765/2 "2024-01-01T07:37:42Z")
Hey @houmous the IP address may have changed. Have you tried rescanning the network with [angryip.org](http://angryip.org) or [fing.com](http://fing.com) for a new IP? ---
**Author:** ![houmous](https://avatars.discourse-cdn.com/v4/letter/h/ac91a4/32.png) [@houmous](https://community.umbrel.com/u/houmous)\ **Post date:** [January 1, 2024, 8:48am UTC](https://community.umbrel.com/t/the-site-cant-be-reached/14765/3 "2024-01-01T08:48:11Z")
Thanks. I managed to find a solution. SSH into Umbrel and restart. It was stuck for whatever reason for 3 weeks. ---
**Author:** ![jplourde00](https://avatars.discourse-cdn.com/v4/letter/j/c6cbf5/32.png) [@jplourde00](https://community.umbrel.com/u/jplourde00)\ **Post date:** [January 4, 2024, 3:45pm UTC](https://community.umbrel.com/t/the-site-cant-be-reached/14765/4 "2024-01-04T15:45:50Z")
i have the same problem…Site cant be reached?..how do I fix this issue…? I’m so frustrated ---
**Author:** ![morleyd](https://avatars.discourse-cdn.com/v4/letter/m/a9adbd/32.png) [@morleyd](https://community.umbrel.com/u/morleyd)\ **Post date:** [January 5, 2024, 1:54pm UTC](https://community.umbrel.com/t/the-site-cant-be-reached/14765/5 "2024-01-05T13:54:55Z")
As mentioned above, you could try SSH’ing in and rebooting with: sudo reboot -h now You could achieve similar results by unplugging the Umbrel, waiting for 10-30 seconds, and then plugging it back in. If you’re trying to figure out your umbrel’s IP address, you can probably figure it out by logging into your DHCP server (probably your Internet modem which usually has connection details printed on it somewhere). Once logged in, look for the DHCP details. There should be a list of devices with their names (look for Umbrel) and IP addresses. ---
**Author:** ![jplourde00](https://avatars.discourse-cdn.com/v4/letter/j/c6cbf5/32.png) [@jplourde00](https://community.umbrel.com/u/jplourde00)\ **Post date:** [January 5, 2024, 4:35pm UTC](https://community.umbrel.com/t/the-site-cant-be-reached/14765/6 "2024-01-05T16:35:24Z")
Thanks…I’m in…syncing with the blockchain rn…appreciate your help ---
**Author:** ![jplourde00](https://avatars.discourse-cdn.com/v4/letter/j/c6cbf5/32.png) [@jplourde00](https://community.umbrel.com/u/jplourde00)\ **Post date:** [January 5, 2024, 6:41pm UTC](https://community.umbrel.com/t/the-site-cant-be-reached/14765/7 "2024-01-05T18:41:13Z")
Any idea why I wouldn’t be able to get back into umbrel.local suddenly this afternoon…I was syncing just fine this morning and the ether net cable on both the router and the pi were flickering green light…now suddenly no flickering light and I can load the page either by its IP address or its URL ---
**Author:** ![morleyd](https://avatars.discourse-cdn.com/v4/letter/m/a9adbd/32.png) [@morleyd](https://community.umbrel.com/u/morleyd)\ **Post date:** [January 5, 2024, 7:37pm UTC](https://community.umbrel.com/t/the-site-cant-be-reached/14765/8 "2024-01-05T19:37:37Z")
Personally, I try to avoid using .local addresses. One of the reasons I do that is that they only work when you’re on the same subnet. This _might_ be the issue you’re having, but maybe not… Anyway, sounds like your Umbrel is on your wired network. If you’re connecting from a machine that’s on WiFi, then it _might_ be on a different subnet making the .local name resolution fail. There are other reasons it could fail… FWIW, I also like to make my umbrel’s IP address a little more permanent. The DHCP interface of many Internet modems allows you to permanently assign the same IP to a device. Use that to make sure your Umbrel always has the same IP address. And then just always use the IP. ---
**Author:** ![smolgrrr](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/smolgrrr/32/2825_2.png) [@smolgrrr](https://community.umbrel.com/u/smolgrrr)\ **Post date:** [January 6, 2024, 12:49am UTC](https://community.umbrel.com/t/the-site-cant-be-reached/14765/9 "2024-01-06T00:49:40Z")
Yep great advice from @morleyd You may also find this guide useful in that case > [@How to set a static IP for your Umbrel server](https://community.umbrel.com/t/how-to-set-a-static-ip-for-your-umbrel-server/845): > > I see a lot of users having issues connecting to umbrel.local and most of them are Windows users. I will try to put here some simple steps so everybody can try them. Not having access to your Umbrel doesn’t really means your Umbrel is broken. Means that the PC from where you access it can’t see it in your LAN or in the parameters you configure your LAN. So could be 4 reasons that maybe your Umbrel is not accessible: IP assigned. The IP for the Umbrel is not set fix, or was changed by your D… ---
**Author:** ![jplourde00](https://avatars.discourse-cdn.com/v4/letter/j/c6cbf5/32.png) [@jplourde00](https://community.umbrel.com/u/jplourde00)\ **Post date:** [January 6, 2024, 12:04pm UTC](https://community.umbrel.com/t/the-site-cant-be-reached/14765/10 "2024-01-06T12:04:47Z")
Thanks dude…everything is fine now…I had a loose connection of my eth cable into the pi from my router … i appreciate your time & effort helping me!