# System Error - service failed **URL:** \ **Category:** Support and Troubleshooting\ **Created:** [November 10, 2021, 12:50am UTC](https://community.umbrel.com/t/system-error-service-failed/4600 "2021-11-10T00:50:44Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![tahoeHodl](https://avatars.discourse-cdn.com/v4/letter/t/e495f1/32.png) [@tahoeHodl](https://community.umbrel.com/u/tahoeHodl)\ **Post date:** [November 10, 2021, 12:50am UTC](https://community.umbrel.com/t/system-error-service-failed/4600/1 "2021-11-10T00:50:44Z")
I’ve gone through many similar posts, and have not had success yet. Seems like its an external hard drive connection issue. I think we had a power outage /internet outage last night - before that I’ve been up and running for months. I have reflashed with both 4.6 and 4.5 to no avail. Hints? Tips? tricks? # ===================== = Umbrel debug info = ## Umbrel version 0.4.5 ## Flashed OS version v0.4.5 ## Raspberry Pi Model Revision : d03114 Serial : 10000000a0739417 Model : Raspberry Pi 4 Model B Rev 1.4 ## Firmware Sep 30 2021 19:21:03 Copyright © 2012 Broadcom version 51215b4f6e3966401ecd99652a35cf1c25069113 (clean) (release) (start) ## Temperature temp=52.5’C ## Throttling throttled=0x0 ## Memory usage ``` total used free shared buff/cache available ``` Mem: 7.8G 131M 7.4G 8.0M 264M 7.6G Swap: 0B 0B 0B total: 1.7% system: 1.7% tor: 0% lnd: 0% electrs: 0% bitcoin: 0% ## Memory monitor logs tail: cannot open ‘/home/umbrel/umbrel/scripts/…/logs/memory-monitor.log’ for reading: No such file or directory ## Filesystem information Filesystem Size Used Avail Use% Mounted on /dev/root 59G 1.7G 55G 3% / /dev/root 59G 1.7G 55G 3% / ## Startup service logs – Logs begin at Wed 2021-11-10 00:16:52 UTC, end at Wed 2021-11-10 00:34:40 UTC. – Nov 10 00:19:12 umbrel systemd[1]: Dependency failed for Umbrel Startup Service. Nov 10 00:19:12 umbrel systemd[1]: umbrel-startup.service: Job umbrel-startup.service/start failed with result ‘dependency’. ## External storage service logs – Logs begin at Wed 2021-11-10 00:16:52 UTC, end at Wed 2021-11-10 00:34:40 UTC. – Nov 10 00:16:57 umbrel systemd[1]: Starting External Storage Mounter… Nov 10 00:16:57 umbrel external storage mounter[487]: Running external storage mount script… Nov 10 00:16:58 umbrel external storage mounter[487]: No block devices found Nov 10 00:16:58 umbrel external storage mounter[487]: Waiting for 5 seconds before checking again… Nov 10 00:17:03 umbrel external storage mounter[487]: No block devices found Nov 10 00:17:03 umbrel external storage mounter[487]: Waiting for 5 seconds before checking again… Nov 10 00:17:08 umbrel external storage mounter[487]: No block devices found Nov 10 00:17:08 umbrel external storage mounter[487]: Waiting for 5 seconds before checking again… Nov 10 00:17:13 umbrel external storage mounter[487]: No block devices found Nov 10 00:17:13 umbrel external storage mounter[487]: Waiting for 5 seconds before checking again… Nov 10 00:17:18 umbrel external storage mounter[487]: No block devices found Nov 10 00:17:18 umbrel external storage mounter[487]: Waiting for 5 seconds before checking again… Nov 10 00:17:23 umbrel external storage mounter[487]: No block devices found Nov 10 00:17:23 umbrel external storage mounter[487]: Waiting for 5 seconds before checking again… Nov 10 00:19:04 umbrel external storage mounter[487]: No block devices found Nov 10 00:19:04 umbrel external storage mounter[487]: Waiting for 5 seconds before checking again… Nov 10 00:19:09 umbrel external storage mounter[487]: Found device “CT1000MX 500SSD1” Nov 10 00:19:09 umbrel external storage mounter[487]: Blacklisting USB device IDs against UAS driver… Nov 10 00:19:10 umbrel external storage mounter[487]: Rebinding USB drivers… Nov 10 00:19:10 umbrel external storage mounter[487]: Checking USB devices are back… Nov 10 00:19:10 umbrel external storage mounter[487]: Waiting for USB devices… Nov 10 00:19:11 umbrel external storage mounter[487]: Waiting for USB devices… Nov 10 00:19:12 umbrel external storage mounter[487]: Checking if the device is ext4… Nov 10 00:19:12 umbrel external storage mounter[487]: Yes, it is ext4 Nov 10 00:19:12 umbrel external storage mounter[487]: mount: /mnt/data: special device /dev/sda1 does not exist. Nov 10 00:19:12 umbrel systemd[1]: umbrel-external-storage.service: Main process exited, code=exited, status=32/n/a Nov 10 00:19:12 umbrel systemd[1]: umbrel-external-storage.service: Failed with result ‘exit-code’. Nov 10 00:19:12 umbrel systemd[1]: Failed to start External Storage Mounter. ## External storage SD card update service logs – Logs begin at Wed 2021-11-10 00:16:52 UTC, end at Wed 2021-11-10 00:34:40 UTC. – Nov 10 00:19:12 umbrel systemd[1]: Dependency failed for External Storage SDcard Updater. Nov 10 00:19:12 umbrel systemd[1]: umbrel-external-storage-sdcard-update.service: Job umbrel-external-storage-sdcard-update.service/start failed with result ‘dependency’. ## Karen logs tail: cannot open ‘logs/karen.log’ for reading: No such file or directory ## Docker containers NAMES STATUS ## Umbrel logs ERROR: The Compose file ‘./docker-compose.yml’ is invalid because: networks.default.ipam.config.subnet is invalid: should use the CIDR format services.tor.ports contains an invalid type, it should be a number, or an object services.bitcoin.ports contains an invalid type, it should be a number, or an object services.electrs.ports contains an invalid type, it should be a number, or an object services.lnd.ports contains an invalid type, it should be a number, or an object services.lnd.ports contains an invalid type, it should be a number, or an object services.nginx.ports contains an invalid type, it should be a number, or an object services.lnd.ports value [‘9735:9735’, ‘:’, ‘:’] has non-unique elements ## Bitcoin Core logs ERROR: The Compose file ‘./docker-compose.yml’ is invalid because: networks.default.ipam.config.subnet is invalid: should use the CIDR format services.tor.ports contains an invalid type, it should be a number, or an object services.bitcoin.ports contains an invalid type, it should be a number, or an object services.electrs.ports contains an invalid type, it should be a number, or an object services.lnd.ports contains an invalid type, it should be a number, or an object services.lnd.ports contains an invalid type, it should be a number, or an object services.nginx.ports contains an invalid type, it should be a number, or an object services.lnd.ports value [‘9735:9735’, ‘:’, ‘:’] has non-unique elements ## LND logs ERROR: The Compose file ‘./docker-compose.yml’ is invalid because: networks.default.ipam.config.subnet is invalid: should use the CIDR format services.tor.ports contains an invalid type, it should be a number, or an object services.bitcoin.ports contains an invalid type, it should be a number, or an object services.electrs.ports contains an invalid type, it should be a number, or an object services.lnd.ports contains an invalid type, it should be a number, or an object services.lnd.ports contains an invalid type, it should be a number, or an object services.nginx.ports contains an invalid type, it should be a number, or an object services.lnd.ports value [‘9735:9735’, ‘:’, ‘:’] has non-unique elements ## electrs logs ERROR: The Compose file ‘./docker-compose.yml’ is invalid because: networks.default.ipam.config.subnet is invalid: should use the CIDR format services.tor.ports contains an invalid type, it should be a number, or an object services.bitcoin.ports contains an invalid type, it should be a number, or an object services.electrs.ports contains an invalid type, it should be a number, or an object services.lnd.ports contains an invalid type, it should be a number, or an object services.lnd.ports contains an invalid type, it should be a number, or an object services.nginx.ports contains an invalid type, it should be a number, or an object services.lnd.ports value [‘9735:9735’, ‘:’, ‘:’] has non-unique elements ## Tor logs # ERROR: The Compose file ‘./docker-compose.yml’ is invalid because: networks.default.ipam.config.subnet is invalid: should use the CIDR format services.tor.ports contains an invalid type, it should be a number, or an object services.bitcoin.ports contains an invalid type, it should be a number, or an object services.electrs.ports contains an invalid type, it should be a number, or an object services.lnd.ports contains an invalid type, it should be a number, or an object services.lnd.ports contains an invalid type, it should be a number, or an object services.nginx.ports contains an invalid type, it should be a number, or an object services.lnd.ports value [‘9735:9735’, ‘:’, ‘:’] has non-unique elements # ==== Result ==== The debug script did not automatically detect any issues with your Umbrel. IT IS POSSIBLE THAT SOMEONE IS DOING SOMETHING NASTY! Someone could be eavesdropping on you right now (man-in-the-middle attack)! It is also possible that a host key has just been changed. The fingerprint for the ECDSA key sent by the remote host is SHA256:mJuysIUt7Aydp5vwM1mDK/6mc4hfoyLOvZvOdqdU6rY. Please contact your system administrator. Add correct host key in C:\Users\Owner/.ssh/known\_hosts to get rid of this message. Offending ECDSA key in C:\Users\Owner/.ssh/known\_hosts:1 ECDSA host key for umbrel.local has changed and you have requested strict checking. Host key verification failed. ---
**Author:** ![DarthCoin](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/darthcoin/32/1628_2.png) [@DarthCoin](https://community.umbrel.com/u/DarthCoin)\ **Post date:** [November 10, 2021, 9:14am UTC](https://community.umbrel.com/t/system-error-service-failed/4600/2 "2021-11-10T09:14:59Z")
> [@tahoeHodl](#): > > Blacklisting USB device IDs against UAS driver… In the [troubleshooting guide it is explained how to fix thi](http://community.umbrel.com/t/umbrel-troubleshooting-guide/3632/3) > [@tahoeHodl](#): > > I’ve gone through many similar posts, and have not had success yet. But you didn’t have the minimal curiosity to read all the guides are posted in the special section [“Guides”](http://community.umbrel.com/c/guides/14/l/top/all) ---
**Author:** ![insomnia](https://avatars.discourse-cdn.com/v4/letter/i/a5b964/32.png) [@insomnia](https://community.umbrel.com/u/insomnia)\ **Post date:** [February 4, 2022, 1:37pm UTC](https://community.umbrel.com/t/system-error-service-failed/4600/3 "2022-02-04T13:37:23Z")
I have the same problem, i already delet all on the SD Card and put the new Version of umbrel on it. But i get the same anwser "System Error - services faild. Im connect with WLAN and i have tried over ssh but it dosent work. i also think its my extarnel hard drive. Please help!