# Stuck downloading new software

**URL:** <https://community.umbrel.com/t/stuck-downloading-new-software/5835>\
**Category:** Support and Troubleshooting\
**Created:** [January 20, 2022, 7:08am UTC](https://community.umbrel.com/t/stuck-downloading-new-software/5835 "2022-01-20T07:08:08Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![ohdeekay](https://avatars.discourse-cdn.com/v4/letter/o/91b2a8/32.png) [@ohdeekay](https://community.umbrel.com/u/ohdeekay)\
**Post date:** [January 20, 2022, 7:08am UTC](https://community.umbrel.com/t/stuck-downloading-new-software/5835/1 "2022-01-20T07:08:08Z")

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I’ve been sutck here for two days now…

 ![Screen Shot 2022-01-20 at 5.34.18 pm](https://canada1.discourse-cdn.com/flex030/uploads/getumbrel/original/2X/a/ac71aaa22ae778b5cbb98d393b098d9e7fd2197e.png)

How can I correct this?

Thank you

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**Author:** ![DarthCoin](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/darthcoin/32/1628_2.png) [@DarthCoin](https://community.umbrel.com/u/DarthCoin)\
**Post date:** [January 20, 2022, 11:11am UTC](https://community.umbrel.com/t/stuck-downloading-new-software/5835/2 "2022-01-20T11:11:01Z")

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I suggest to enter SSH, stop the scripts and start the manual process of updating.  
If you have some errors, see in the troubleshooting manual the process for cleaning a previous stuck updating task and update it manualy.

> [@Umbrel Troubleshooting Guide](http://community.umbrel.com/t/umbrel-troubleshooting-guide/3632/):
>
> Edit by moderators The new, official troubleshooting guide can be found here: Huge thanks to DarthCoin for writing and maintaining the previous community version of the guide.