# 'Starting Umbrel' **URL:** \ **Category:** General Discussion\ **Created:** [December 11, 2021, 7:03pm UTC](https://community.umbrel.com/t/starting-umbrel/5131 "2021-12-11T19:03:31Z")\ **Posts on this page:** 18\ **Page:** 1
**Author:** ![hutbit](https://avatars.discourse-cdn.com/v4/letter/h/ed655f/32.png) [@hutbit](https://community.umbrel.com/u/hutbit)\ **Post date:** [December 11, 2021, 7:03pm UTC](https://community.umbrel.com/t/starting-umbrel/5131/1 "2021-12-11T19:03:31Z")
Having synced to 90+% - am getting stuck at ‘starting umbrel’ page. Have reset node but no avail. Any help greatly appreciated. - Device: Raspi 4 - Connected via Ethernet to router - Using Samsung 1TB SSD - Synced to 90% Have seen other examples of the issue, however havent seen a fix as of yet. ---
**Author:** ![jonsyu](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/jonsyu/32/1803_2.png) [@jonsyu](https://community.umbrel.com/u/jonsyu)\ **Post date:** [December 11, 2021, 7:23pm UTC](https://community.umbrel.com/t/starting-umbrel/5131/2 "2021-12-11T19:23:02Z")
Hey hutbit, thanks for posting this here, if you’re able to SSH in, can you help provide us some logs so we can take a look? > [@How to Generate Debugging Logs](http://community.umbrel.com/t/how-to-generate-debugging-logs/5110): > > There are a variety of logs that provide useful information on your Umbrel machine. In every case, we need you to copy the log entries and input them into an online service like [0bin](https://0bin.net/) (set the expiration to 1 month) or [pastebin.com](https://pastebin.com/), which will provide a link that you can share. If you are able to log into Umbrel through a browser Logs are available under Settings-\>Troubleshooting. Please note that it may take a moment to output all the logs. [image] [image] If you are unable to log into Umbr… ---
**Author:** ![hutbit](https://avatars.discourse-cdn.com/v4/letter/h/ed655f/32.png) [@hutbit](https://community.umbrel.com/u/hutbit)\ **Post date:** [December 11, 2021, 7:44pm UTC](https://community.umbrel.com/t/starting-umbrel/5131/4 "2021-12-11T19:44:15Z")
Hi Jon, Thanks for the reply. Trying to SSH in on terminal. Have followed the instructions and upon trying to enter my password I am just met with a blank curser before seeing the following prompt about 60 seconds post hitting return: umbrel@umbrel.local’s password: bash: “~/umbrel/scripts/debug”: No such file or directory Connection to umbrel.local closed. ---
**Author:** ![jonsyu](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/jonsyu/32/1803_2.png) [@jonsyu](https://community.umbrel.com/u/jonsyu)\ **Post date:** [December 11, 2021, 9:52pm UTC](https://community.umbrel.com/t/starting-umbrel/5131/5 "2021-12-11T21:52:58Z")
Hm, can you just try SSH’ing without the second command? (so just “ssh umbrel@umbrel.local”, and then put in your password), just seeing if you can even get in. If you’re able to get in, then try running ~/umbrel/scripts/debug If that doesn’t do anything, can you just type ls and screenshot that? Curious if the folders even exist. ---
**Author:** ![hutbit](https://avatars.discourse-cdn.com/v4/letter/h/ed655f/32.png) [@hutbit](https://community.umbrel.com/u/hutbit)\ **Post date:** [December 11, 2021, 10:17pm UTC](https://community.umbrel.com/t/starting-umbrel/5131/6 "2021-12-11T22:17:19Z")
Hi Jon, This is what I have got so far: ssh umbrel@umbrel.local umbrel@umbrel.local’s password: Linux umbrel 5.10.63-v8+ #1459 SMP PREEMPT Wed Oct 6 16:42:49 BST 2021 aarch64 The programs included with the Debian GNU/Linux system are free software; the exact distribution terms for each program are described in the individual files in /usr/share/doc/\*/copyright. Debian GNU/Linux comes with ABSOLUTELY NO WARRANTY, to the extent permitted by applicable law. Last login: Sat Dec 11 20:00:54 2021 from 2806:1016:1:ec9d:8047:4e51:1522:199f ---
**Author:** ![hutbit](https://avatars.discourse-cdn.com/v4/letter/h/ed655f/32.png) [@hutbit](https://community.umbrel.com/u/hutbit)\ **Post date:** [December 11, 2021, 10:20pm UTC](https://community.umbrel.com/t/starting-umbrel/5131/7 "2021-12-11T22:20:49Z")
Also see results of ls command: ![Screen Shot 2021-12-11 at 3.19.41 PM](https://canada1.discourse-cdn.com/flex030/uploads/getumbrel/original/2X/9/97b6e7db82bc17b5ee110793ef085431264c484a.png) ---
**Author:** ![jonsyu](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/jonsyu/32/1803_2.png) [@jonsyu](https://community.umbrel.com/u/jonsyu)\ **Post date:** [December 11, 2021, 10:29pm UTC](https://community.umbrel.com/t/starting-umbrel/5131/8 "2021-12-11T22:29:23Z")
Hm, were you able to run ls while ssh’ed into the umbrel? This is the folder structure of your Windows machine. The ssh command above output the right stuff, you were logging in - assuming it didn’t kick you out, ls should’ve showed you just the umbrel/ folder. ---
**Author:** ![hutbit](https://avatars.discourse-cdn.com/v4/letter/h/ed655f/32.png) [@hutbit](https://community.umbrel.com/u/hutbit)\ **Post date:** [December 11, 2021, 10:32pm UTC](https://community.umbrel.com/t/starting-umbrel/5131/9 "2021-12-11T22:32:25Z")
No, unable to run ls when ssh’d in. ![Screen Shot 2021-12-11 at 3.32.12 PM](https://canada1.discourse-cdn.com/flex030/uploads/getumbrel/original/2X/3/378b7043b71557b9c5764c30eed70f113c420873.png) ---
**Author:** ![hutbit](https://avatars.discourse-cdn.com/v4/letter/h/ed655f/32.png) [@hutbit](https://community.umbrel.com/u/hutbit)\ **Post date:** [December 11, 2021, 10:34pm UTC](https://community.umbrel.com/t/starting-umbrel/5131/10 "2021-12-11T22:34:38Z")
> [@jonsyu](#): > > ~/umbrel/scripts/debug Thanks for your help so far 🙂 ---
**Author:** ![jonsyu](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/jonsyu/32/1803_2.png) [@jonsyu](https://community.umbrel.com/u/jonsyu)\ **Post date:** [December 11, 2021, 10:38pm UTC](https://community.umbrel.com/t/starting-umbrel/5131/11 "2021-12-11T22:38:55Z")
So are you not receiving a command prompt at all? It should appear eventually (don’t exit, otherwise you’re disconnecting from the umbrel). ![image](https://canada1.discourse-cdn.com/flex030/uploads/getumbrel/original/2X/c/c72ca193eca224ce4128bd46895e6e99c902d2ea.png) ---
**Author:** ![hutbit](https://avatars.discourse-cdn.com/v4/letter/h/ed655f/32.png) [@hutbit](https://community.umbrel.com/u/hutbit)\ **Post date:** [December 11, 2021, 10:40pm UTC](https://community.umbrel.com/t/starting-umbrel/5131/12 "2021-12-11T22:40:42Z")
Not that i can see. This is all im getting ![Screen Shot 2021-12-11 at 3.40.14 PM](https://canada1.discourse-cdn.com/flex030/uploads/getumbrel/original/2X/f/f138aa6f1a22bfea5b4248bfbea25426e9b18610.png) ---
**Author:** ![jonsyu](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/jonsyu/32/1803_2.png) [@jonsyu](https://community.umbrel.com/u/jonsyu)\ **Post date:** [December 11, 2021, 10:42pm UTC](https://community.umbrel.com/t/starting-umbrel/5131/13 "2021-12-11T22:42:09Z")
What program are you using to ssh with? Is it Powershell or something else? (also, I’m guessing your on a Windows machine) ---
**Author:** ![hutbit](https://avatars.discourse-cdn.com/v4/letter/h/ed655f/32.png) [@hutbit](https://community.umbrel.com/u/hutbit)\ **Post date:** [December 12, 2021, 3:50am UTC](https://community.umbrel.com/t/starting-umbrel/5131/14 "2021-12-12T03:50:16Z")
Terminal on Mac. Managed to run the debug script with this output ![Screen Shot 2021-12-11 at 8.49.22 PM](https://canada1.discourse-cdn.com/flex030/uploads/getumbrel/original/2X/6/626cd2f9f501c2c71917c8a5072bc041e954d3b9.png) ---
**Author:** ![jonsyu](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/jonsyu/32/1803_2.png) [@jonsyu](https://community.umbrel.com/u/jonsyu)\ **Post date:** [December 12, 2021, 5:00am UTC](https://community.umbrel.com/t/starting-umbrel/5131/15 "2021-12-12T05:00:33Z")
There should be quite a bit more after that (it’s pretty common that it looks like it’s stuck for a bit right where you’re at, but then more comes after). You could also copy/paste all that text into something like [pastebin.com](http://pastebin.com) instead of screenshotting it ---
**Author:** ![hutbit](https://avatars.discourse-cdn.com/v4/letter/h/ed655f/32.png) [@hutbit](https://community.umbrel.com/u/hutbit)\ **Post date:** [December 12, 2021, 6:33pm UTC](https://community.umbrel.com/t/starting-umbrel/5131/16 "2021-12-12T18:33:50Z")
Hi Jon, Thanks, that was all i got before i was disconnected - I left it running for a long time with no more outputs. > **[umbrel@umbrel:~ $ ~/umbrel/scripts/debug====================== Umbrel debug -...](https://pastebin.com/0Zk5UBBw)** > > Pastebin.com is the number one paste tool since 2002. Pastebin is a website where you can store text online for a set period of time. ---
**Author:** ![jonsyu](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/jonsyu/32/1803_2.png) [@jonsyu](https://community.umbrel.com/u/jonsyu)\ **Post date:** [December 13, 2021, 4:29am UTC](https://community.umbrel.com/t/starting-umbrel/5131/17 "2021-12-13T04:29:30Z")
Hm, it seems a little odd that you’re getting disconnected like this, would you be able to reflash your SD card with the Umbrel image (your funds shouldn’t be impacted, but make sure you have backups just in case). ---
**Author:** ![hutbit](https://avatars.discourse-cdn.com/v4/letter/h/ed655f/32.png) [@hutbit](https://community.umbrel.com/u/hutbit)\ **Post date:** [December 13, 2021, 9:16pm UTC](https://community.umbrel.com/t/starting-umbrel/5131/18 "2021-12-13T21:16:35Z")
Hi Jon, reflashed the SD and it seems to have worked. Thanks for your help. Best ---
**Author:** ![jonsyu](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/jonsyu/32/1803_2.png) [@jonsyu](https://community.umbrel.com/u/jonsyu)\ **Post date:** [December 13, 2021, 9:21pm UTC](https://community.umbrel.com/t/starting-umbrel/5131/19 "2021-12-13T21:21:58Z")
Awesome, glad that worked!