# SMB Network Backup Restore Fails - Infinite Loading in Onboarding

**URL:** <https://community.umbrel.com/t/smb-network-backup-restore-fails-infinite-loading-in-onboarding/25506>\
**Category:** Support and Troubleshooting\
**Created:** [September 23, 2026, 6:11pm UTC](https://community.umbrel.com/t/smb-network-backup-restore-fails-infinite-loading-in-onboarding/25506 "2026-09-23T18:11:02Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![donator](https://avatars.discourse-cdn.com/v4/letter/d/f17d59/32.png) [@donator](https://community.umbrel.com/u/donator)\
**Post date:** [September 23, 2026, 6:11pm UTC](https://community.umbrel.com/t/smb-network-backup-restore-fails-infinite-loading-in-onboarding/25506/1 "2026-09-23T18:11:02Z")

</div>

I am performing a clean install of umbrelOS 2.0 and trying to restore my ~100 GB backup from my local SMB server during the onboarding wizard (_Restore from a backup \> Another Umbrel or NAS_).

1. I enter the server IP, the share name, and valid SMB credentials.
2. The credentials and connection are accepted.
3. However, the file/folder browser never populates. It gets stuck indefinitely on a loading spinner (waited over 15 minutes).
4. No folders or files are rendered inside the UI, making it impossible to highlight the backup directory and proceed to the encryption password screen.

Because the onboarding picker was stuck, I completed the initial wizard by creating a user and attempted the restore via **Settings \> Backups \> Restore** :

- The backup was detected, the encryption password was accepted, and the restore process started and ran to completion.

- Once the process finished, however, **nothing was restored** :