# Set-up Issue - Need Help

**URL:** <https://community.umbrel.com/t/set-up-issue-need-help/9570>\
**Category:** Support and Troubleshooting\
**Created:** [September 22, 2022, 11:23pm UTC](https://community.umbrel.com/t/set-up-issue-need-help/9570 "2022-09-22T23:23:18Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![twellener](https://avatars.discourse-cdn.com/v4/letter/t/4af34b/32.png) [@twellener](https://community.umbrel.com/u/twellener)\
**Post date:** [September 22, 2022, 11:23pm UTC](https://community.umbrel.com/t/set-up-issue-need-help/9570/1 "2022-09-22T23:23:19Z")

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Hello everyone,

I’m running into an issue getting my hardware set-up. I purchased all the required equipment on the Umbrel site - have plugged into the Internet via a switchbox, copied the .img file using balena onto the microSD card and plugged it into the Rasberry Pi along with the SSD. How long should I wait until I restart or try something else? Are there any common set-up issues I should be aware of?

Let me know if you have any thoughts/suggestions. Thanks!

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**Author:** ![Marcaday](https://avatars.discourse-cdn.com/v4/letter/m/838e76/32.png) [@Marcaday](https://community.umbrel.com/u/Marcaday)\
**Post date:** [September 23, 2022, 12:48pm UTC](https://community.umbrel.com/t/set-up-issue-need-help/9570/2 "2022-09-23T12:48:03Z")

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Hey @twellener 👋 !  
Welcome aboard! If you flashed your mSD card correctly, you should be able to access Umbrel via [http://umbrel.local](http://umbrel.local)  
Do you have any error messages on this page?  
If that’s not the case you may want to try to connect remotely to your machine using a terminal and typing :  
`ssh -t umbrel@umbrel.local`  
and see if it worked or not (your terminal should now look like this)  
umbrel@umbrel:~$

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**Author:** ![twellener](https://avatars.discourse-cdn.com/v4/letter/t/4af34b/32.png) [@twellener](https://community.umbrel.com/u/twellener)\
**Post date:** [September 23, 2022, 5:38pm UTC](https://community.umbrel.com/t/set-up-issue-need-help/9570/3 "2022-09-23T17:38:23Z")

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I am getting an error on the umbrel.local page:

 ![Screen Shot 2022-09-23 at 9.54.23 AM](https://canada1.discourse-cdn.com/flex030/uploads/getumbrel/original/2X/6/661e031a697a7ba94d42d915a778e1c3e48dfb1a.png)

I can also log into my umbrel on ssh and it looks exactly like you’ve laid out.

What are your thoughts on next steps?

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**Author:** ![Marcaday](https://avatars.discourse-cdn.com/v4/letter/m/838e76/32.png) [@Marcaday](https://community.umbrel.com/u/Marcaday)\
**Post date:** [September 23, 2022, 6:22pm UTC](https://community.umbrel.com/t/set-up-issue-need-help/9570/4 "2022-09-23T18:22:08Z")

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Alright! Once logged to your Umbrel with ssh you can get the debug logs using:  
`sudo ~/umbrel/scripts/debug`  
And share them with us using [pastebin.com](http://pastebin.com) ✌

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**Author:** ![twellener](https://avatars.discourse-cdn.com/v4/letter/t/4af34b/32.png) [@twellener](https://community.umbrel.com/u/twellener)\
**Post date:** [September 23, 2022, 6:47pm UTC](https://community.umbrel.com/t/set-up-issue-need-help/9570/5 "2022-09-23T18:47:19Z")

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I tried running that but I can’t find the debug info. I’ve gone into each of the folders using cd and then tried to look at the debug file using vi and nano and there was no info in the file. Am I missing something?

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**Author:** ![twellener](https://avatars.discourse-cdn.com/v4/letter/t/4af34b/32.png) [@twellener](https://community.umbrel.com/u/twellener)\
**Post date:** [September 24, 2022, 8:05pm UTC](https://community.umbrel.com/t/set-up-issue-need-help/9570/6 "2022-09-24T20:05:11Z")

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@Marcaday - do you have any thoughts on the above?

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**Author:** ![Marcaday](https://avatars.discourse-cdn.com/v4/letter/m/838e76/32.png) [@Marcaday](https://community.umbrel.com/u/Marcaday)\
**Post date:** [September 27, 2022, 10:02am UTC](https://community.umbrel.com/t/set-up-issue-need-help/9570/7 "2022-09-27T10:02:12Z")

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Hey @twellener! Sorry for this long delay, Unfortunately, it’ll be complicated to troubleshoot this issue without de logs, no need to search for a debug file you can just paste the output of this command (once you logged in with ssh)  
`sudo ~/umbrel/scripts/debug`  
You can also take a look at [this topic](http://community.umbrel.com/t/red-umbrella-of-death-after-power-outage/4097) to see if it fixes things for you 🤞
