# RTL stuck after install
**URL:** https://community.umbrel.com/t/rtl-stuck-after-install/4821
**Category:** Support and Troubleshooting
**Created:** [November 23, 2021, 4:39am UTC](https://community.umbrel.com/t/rtl-stuck-after-install/4821 "2021-11-23T04:39:04Z")
**Posts on this page:** 7
**Page:** 1
### Author:  [@johnkeong](https://community.umbrel.com/u/johnkeong)
#### Post date: [November 23, 2021, 4:39am UTC](https://community.umbrel.com/t/rtl-stuck-after-install/4821/1 "2021-11-23T04:39:04Z")
Hi, I’m currently running Umbrel on Dell Latitude E6440 Ubuntu 20.04.3 LTS (Focal Fossa). It’s stuck a with “starting” icon after installing RTL.
I’m still new to Linux environment. How do I go about this?
Thanks in advance
Attached is the link to the files: [https://drive.google.com/drive/folders/1KHxGBjKk7OFRNknxkv-\_gxWDHUyRYEb0?usp=sharing](https://drive.google.com/drive/folders/1KHxGBjKk7OFRNknxkv-_gxWDHUyRYEb0?usp=sharing)
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### Author:  [@Matrox](https://community.umbrel.com/u/Matrox)
#### Post date: [November 23, 2021, 7:12am UTC](https://community.umbrel.com/t/rtl-stuck-after-install/4821/2 "2021-11-23T07:12:52Z")
If your on an AMD system you’ll probably have to do this or wait for the next release:
> [@Ride the lightning stuck in starting.........loop](http://community.umbrel.com/t/ride-the-lightning-stuck-in-starting-loop/4730/11):
>
> Hey guys, this is a known issue on amd64 based Umbrels. It will be solved with the next release. For now, here is a hot fix to be executed from your Umbrel root dir: sed -i "s/bash/sh/g;" app-data/ride-the-lightning/rtl/entrypoint.sh && scripts/app stop ride-the-lightning && scripts/app start ride-the-lightning Link to the fix to be merged: [https://github.com/getumbrel/umbrel/pull/1115](https://github.com/getumbrel/umbrel/pull/1115)
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### Author:  [@johnkeong](https://community.umbrel.com/u/johnkeong)
#### Post date: [November 23, 2021, 10:39am UTC](https://community.umbrel.com/t/rtl-stuck-after-install/4821/3 "2021-11-23T10:39:44Z")
Thanks for solution but unfortunately its an Intel system.
Will take a look at it also to see if there’s solution there.
Cheers 😁
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### Author:  [@louneskmt](https://community.umbrel.com/u/louneskmt)
#### Post date: [November 23, 2021, 6:00pm UTC](https://community.umbrel.com/t/rtl-stuck-after-install/4821/4 "2021-11-23T18:00:46Z")
By amd64 i meant the 64 bits architecture (kernel). The fix should work for you too.
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### Author:  [@johnkeong](https://community.umbrel.com/u/johnkeong)
#### Post date: [November 24, 2021, 4:12am UTC](https://community.umbrel.com/t/rtl-stuck-after-install/4821/5 "2021-11-24T04:12:25Z")
Hi louneskmt, I’m not sure where I did wrong but here’s the log after applying this solution:
Link: [Ride the lightning stuck in starting.........loop](http://community.umbrel.com/t/ride-the-lightning-stuck-in-starting-loop/4730/11)
Log:
lightning@lightning-BTC:~/Downloads/umbrel$ sed -i “s/bash/sh/g;” app-data/ride-the-lightning/rtl/entrypoint.sh && scripts/app stop ride-the-lightning && scripts/app start ride-the-lightning
Stopping app ride-the-lightning…
Traceback (most recent call last):
File “urllib3/connectionpool.py”, line 677, in urlopen
File “urllib3/connectionpool.py”, line 392, in \_make\_request
File “http/client.py”, line 1277, in request
File “http/client.py”, line 1323, in \_send\_request
File “http/client.py”, line 1272, in endheaders
File “http/client.py”, line 1032, in \_send\_output
File “http/client.py”, line 972, in send
File “docker/transport/unixconn.py”, line 43, in connect
PermissionError: [Errno 13] Permission denied
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File “requests/adapters.py”, line 449, in send
File “urllib3/connectionpool.py”, line 727, in urlopen
File “urllib3/util/retry.py”, line 410, in increment
File “urllib3/packages/six.py”, line 734, in reraise
File “urllib3/connectionpool.py”, line 677, in urlopen
File “urllib3/connectionpool.py”, line 392, in \_make\_request
File “http/client.py”, line 1277, in request
File “http/client.py”, line 1323, in \_send\_request
File “http/client.py”, line 1272, in endheaders
File “http/client.py”, line 1032, in \_send\_output
File “http/client.py”, line 972, in send
File “docker/transport/unixconn.py”, line 43, in connect
urllib3.exceptions.ProtocolError: (‘Connection aborted.’, PermissionError(13, ‘Permission denied’))
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File “docker/api/client.py”, line 214, in \_retrieve\_server\_version
File “docker/api/daemon.py”, line 181, in version
File “docker/utils/decorators.py”, line 46, in inner
File “docker/api/client.py”, line 237, in \_get
File “requests/sessions.py”, line 543, in get
File “requests/sessions.py”, line 530, in request
File “requests/sessions.py”, line 643, in send
File “requests/adapters.py”, line 498, in send
requests.exceptions.ConnectionError: (‘Connection aborted.’, PermissionError(13, ‘Permission denied’))
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File “docker-compose”, line 3, in
File “compose/cli/main.py”, line 81, in main
File “compose/cli/main.py”, line 200, in perform\_command
File “compose/cli/command.py”, line 70, in project\_from\_options
File “compose/cli/command.py”, line 153, in get\_project
File “compose/cli/docker\_client.py”, line 43, in get\_client
File “compose/cli/docker\_client.py”, line 170, in docker\_client
File “docker/api/client.py”, line 197, in **init**
File “docker/api/client.py”, line 222, in \_retrieve\_server\_version
docker.errors.DockerException: Error while fetching server API version: (‘Connection aborted.’, PermissionError(13, ‘Permission denied’))
[1617057] Failed to execute script docker-compose
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### Author:  [@johnkeong](https://community.umbrel.com/u/johnkeong)
#### Post date: [November 24, 2021, 4:28am UTC](https://community.umbrel.com/t/rtl-stuck-after-install/4821/6 "2021-11-24T04:28:15Z")
Update: Just rebooted my system today & it worked. 😁
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### Author:  [@louneskmt](https://community.umbrel.com/u/louneskmt)
#### Post date: [December 5, 2021, 9:06pm UTC](https://community.umbrel.com/t/rtl-stuck-after-install/4821/7 "2021-12-05T21:06:30Z")