# Please Help- Umbrel latest version refuse to install and work

**URL:** <https://community.umbrel.com/t/please-help-umbrel-latest-version-refuse-to-install-and-work/24048>\
**Category:** General Discussion\
**Created:** [October 12, 2025, 4:50am UTC](https://community.umbrel.com/t/please-help-umbrel-latest-version-refuse-to-install-and-work/24048 "2025-10-12T04:50:26Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![hodlbliss](https://avatars.discourse-cdn.com/v4/letter/h/91b2a8/32.png) [@hodlbliss](https://community.umbrel.com/u/hodlbliss)\
**Post date:** [October 12, 2025, 4:50am UTC](https://community.umbrel.com/t/please-help-umbrel-latest-version-refuse-to-install-and-work/24048/1 "2025-10-12T04:50:26Z")

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The update did not work. (Rasberry Pi4 + SSD 1Tb … macbook pro)

So I started everything from scratch :

1. erased and formated the SSD

2. formated the miroSD card Fat32 and flashed UmbrelOS on it with BalenaEtcher

3. **Insert the flashed micro‑SD into the Raspberry Pi 4** , attach the SSD (via a USB‑3.0 port), powered it on,

4. waited 5 min for the green light blinking to stop, then connected to umbrel.loccal

it ask to create my username and password,

I then get to the main **Desktop picture with an empty screen (no dashboard)**

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**Author:** ![stinger32](https://avatars.discourse-cdn.com/v4/letter/s/278dde/32.png) [@stinger32](https://community.umbrel.com/u/stinger32)\
**Post date:** [October 12, 2025, 7:37pm UTC](https://community.umbrel.com/t/please-help-umbrel-latest-version-refuse-to-install-and-work/24048/2 "2025-10-12T19:37:20Z")

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Did you format the external SSD in mac format? It takes a long time for the Umbrel to come up for the first time, and it needs to be connected to the internet.

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**Author:** ![hodlbliss](https://avatars.discourse-cdn.com/v4/letter/h/91b2a8/32.png) [@hodlbliss](https://community.umbrel.com/u/hodlbliss)\
**Post date:** [October 13, 2025, 7:42am UTC](https://community.umbrel.com/t/please-help-umbrel-latest-version-refuse-to-install-and-work/24048/3 "2025-10-13T07:42:17Z")

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thx,

no, formated in FAT32 … The problem is that it does not install the OS properly ==\> main **Desktop picture with an empty screen (no dashboard)**

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**Author:** ![my\_bitcoin](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/my_bitcoin/32/5762_2.png) [@my\_bitcoin](https://community.umbrel.com/u/my_bitcoin)\
**Post date:** [October 14, 2025, 1:30am UTC](https://community.umbrel.com/t/please-help-umbrel-latest-version-refuse-to-install-and-work/24048/4 "2025-10-14T01:30:47Z")

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just for the heck of it try a private browser window