# Node stuck on "Starting Umbrel"

**URL:** <https://community.umbrel.com/t/node-stuck-on-starting-umbrel/2474>\
**Category:** Support and Troubleshooting\
**Created:** [August 8, 2021, 10:31pm UTC](https://community.umbrel.com/t/node-stuck-on-starting-umbrel/2474 "2021-08-08T22:31:14Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Honeybadger1](https://avatars.discourse-cdn.com/v4/letter/h/0ea827/32.png) [@Honeybadger1](https://community.umbrel.com/u/Honeybadger1)\
**Post date:** [August 8, 2021, 10:31pm UTC](https://community.umbrel.com/t/node-stuck-on-starting-umbrel/2474/1 "2021-08-08T22:31:14Z")

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I’ve tried re-flashing twice with no luck. Any help or suggestions would be appreciated.

Thanks!

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**Author:** ![recyclepanda](https://avatars.discourse-cdn.com/v4/letter/r/f07891/32.png) [@recyclepanda](https://community.umbrel.com/u/recyclepanda)\
**Post date:** [August 9, 2021, 11:19pm UTC](https://community.umbrel.com/t/node-stuck-on-starting-umbrel/2474/2 "2021-08-09T23:19:54Z")

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I would follow this guide here to report the issue to the team.

> [@How to efficiently report an issue](http://community.umbrel.com/t/how-to-efficiently-report-an-issue/28):
>
> Introduction This topic will explain how to report an issue efficiently, so we can help you as fast and easily as possible. Remember: the more clear you describe the issue you’re facing, the easier it will be for us to help you. What do do before opening a new topic? Before opening a new topic, please check the existing resolved topics by searching with appropriate keywords. If you cannot access your Umbrel Dashboard, please do not try to restart it by unplugging and plugging in your Raspbe…

I recently ran into similar issues and had to reinstall in a new directory, are you comfortable in SSH?

> [@Stuck on new update?](http://community.umbrel.com/t/stuck-on-new-update/2354/10):
>
> Okay, I managed to get my node back up and running, and upgraded to the new version 0.4.0. Here’s what I did: First and foremost, I shutdown umbrel and backed up anything that i might need, incase something goes wrong. ./umbrel/scripts/stop my 24 word seed phrase /umbrel/lnd/data/chain/bitcoin/mainnet/channel.backup Since i’m using VM’s I took a snapshot of the VM at this moment so i can revert to it if needed. installed Umbrel 0.4.0 in a new directory mkdir umbrel2 cd umbrel2 curl …