# Node having hard time to connect and not syncing

**URL:** <https://community.umbrel.com/t/node-having-hard-time-to-connect-and-not-syncing/11396>\
**Category:** Support and Troubleshooting\
**Created:** [February 9, 2023, 2:31pm UTC](https://community.umbrel.com/t/node-having-hard-time-to-connect-and-not-syncing/11396 "2023-02-09T14:31:06Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Asone](https://avatars.discourse-cdn.com/v4/letter/a/977dab/32.png) [@Asone](https://community.umbrel.com/u/Asone)\
**Post date:** [February 9, 2023, 2:31pm UTC](https://community.umbrel.com/t/node-having-hard-time-to-connect-and-not-syncing/11396/1 "2023-02-09T14:31:06Z")

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Hi,

I’m having a hard time with my node.

I rebooted it yesterday after seeing that my node lost its IPv4 connectivity.

Since then, the node has been having a hard time to connect to peers.  
I ended up adding manually nodes through the following command:

> ./scripts/app compose bitcoin exec bitcoind bitcoin-cli addnode

After adding many nodes i manage to have around 15-18 peers ( clearnet & tor ). However the node does not download the missing blocks and therefore does not sync.

The bitcoind logs show some recurring elements that tickles me but i might not understand fully.  
The first one is this :

> 2023-02-09T14:19:52Z Potential stale tip detected, will try using extra outbound peer (last tip update: 3778 seconds ago)

The second one is this :

> 2023-02-09T13:58:36Z Timeout downloading headers from peer=61, disconnecting

I don’t get why this happens nor what i can do to resync the node. I must admit i’m a bit stressed out as i have 7 channels opened on LN that i can not manage nor monitor until the node get resynced.

Any help would be really appreciated \<3

P.S : I ran the following command, no inconsistency found :

> ./scripts/app compose bitcoin exec bitcoind bitcoin-cli verifychain 4 100

EDIT :  
A bit of information regarding my node :  
Umbrel Version: 0.5.3-build-d6641f8  
Bitcoin & LND app versions are up-to-date.

Feel free to mention if there is any information missing here that could be useful

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**Author:** ![ParkerS](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/parkers/32/3710_2.png) [@ParkerS](https://community.umbrel.com/u/ParkerS)\
**Post date:** [February 12, 2023, 4:09am UTC](https://community.umbrel.com/t/node-having-hard-time-to-connect-and-not-syncing/11396/2 "2023-02-12T04:09:57Z")

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Can you verify that node is getting out to the internet?

If you can ssh in just use

```auto
ping 8.8.8.8

```

If that works make sure your dns is working with

```auto
Ping google.com 

```

You can also SSH and run this command to get your logs

```auto
sudo ~/umbrel/scripts/debug

```

There is instructions for how to ssh in the faq

[FAQ](http://community.umbrel.com/t/official-umbrel-troubleshooting-guide-and-faq/9873)

---

<div class="post-metadata">

**Author:** ![Asone](https://avatars.discourse-cdn.com/v4/letter/a/977dab/32.png) [@Asone](https://community.umbrel.com/u/Asone)\
**Post date:** [February 16, 2023, 5:30am UTC](https://community.umbrel.com/t/node-having-hard-time-to-connect-and-not-syncing/11396/3 "2023-02-16T05:30:43Z")

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Hi @ParkerS, sorry for answering that late.

Yes, the node had access to the internet. Everything looked to run fine.

I ended reindexing the chainstate, which seems to have fixed the problem. It took a few days due to latency of the connection but after reindexing the local bitcoind managed to catch up with remote peers.  
I still have no explanation on what happened.

I uninstalled many applications to see if any could be source of the problem, nothing was changing.

Digging on the web i found this: [https://bitcoin.stackexchange.com/a/115298](https://bitcoin.stackexchange.com/a/115298) . However i found it after starting the reindex and didn’t think on trying to uninstall mempool first, so i can’t ensure this could be linked.

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**Author:** ![Maximus](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/maximus/32/392_2.png) [@Maximus](https://community.umbrel.com/u/Maximus)\
**Post date:** [February 4, 2024, 1:38am UTC](https://community.umbrel.com/t/node-having-hard-time-to-connect-and-not-syncing/11396/4 "2024-02-04T01:38:19Z")

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hey @ParkerS,

I was having a similar issue, since October 2023, and I reflashed my SD (on the current and a new one) and am able to get into the Umbrel home, but now I cannot connect to any app - Bitcoin never updates/loads/refreshes, stuck in “Starting”, and Mempool says OFFLINE with flashes of RECONNECTING… so seems like it’s not online.

I followed the SSH instructions and logged into my node that way, and tried pinging 8.8.8.8 - didn’t seem to work… just kept pinging for a long time (vs. when I do it from my local computer, it worked after 4 pings no problem).

How do I troubleshoot getting my node back on the internet? It’s clearly connected to my router because I can SSH in through my wifi.

Troubleshooting log is attached (from after my Umbrel OS update to 0.5.4

Thanks in advance!  
[umbrel-1707006652517-debug-after0.5.4update.log](https://community.umbrel.com/uploads/short-url/m7sOmuDWA2t9BTZM13jrFmdjXpj.log) (56.6 KB)
