# New internet and modem/router now not working

**URL:** <https://community.umbrel.com/t/new-internet-and-modem-router-now-not-working/6274>\
**Category:** General Discussion\
**Created:** [February 11, 2022, 7:53pm UTC](https://community.umbrel.com/t/new-internet-and-modem-router-now-not-working/6274 "2022-02-11T19:53:38Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![umbrellk](https://avatars.discourse-cdn.com/v4/letter/u/f475e1/32.png) [@umbrellk](https://community.umbrel.com/u/umbrellk)\
**Post date:** [February 11, 2022, 7:53pm UTC](https://community.umbrel.com/t/new-internet-and-modem-router-now-not-working/6274/1 "2022-02-11T19:53:38Z")

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when i go to umbrel.local/dashboard it will not load anymore after new internet provider removed my router and put in their own. i get this error

# This site can’t be reached

Check if there is a typo in umbrel.local.

DNS\_PROBE\_FINISHED\_NXDOMAIN

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**Author:** ![DarthCoin](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/darthcoin/32/1628_2.png) [@DarthCoin](https://community.umbrel.com/u/DarthCoin)\
**Post date:** [February 11, 2022, 9:16pm UTC](https://community.umbrel.com/t/new-internet-and-modem-router-now-not-working/6274/2 "2022-02-11T21:16:49Z")

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Please read and follow the steps of this guide

> **[How to set a static IP for your Umbrel server](http://community.umbrel.com/t/how-to-set-a-static-ip-for-your-umbrel-machine/845/)**
>
> I see a lot of users having issues connecting to umbrel.local and most of them are Windows users. I will try to put here some simple steps so everybody can try them. Not having access to your Umbrel doesn’t really means your Umbrel is broken....

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<div class="post-metadata">

**Author:** ![umbrellk](https://avatars.discourse-cdn.com/v4/letter/u/f475e1/32.png) [@umbrellk](https://community.umbrel.com/u/umbrellk)\
**Post date:** [February 23, 2022, 8:20pm UTC](https://community.umbrel.com/t/new-internet-and-modem-router-now-not-working/6274/3 "2022-02-23T20:20:27Z")

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this was no help so i just deleted everything on the external hard drive and re-flashed then plugged everything back in now the node is perfect, only problem is btc wallet and lightning wallet still say “synchronizing” after 2 weeks. any suggestions?