# My Umbrel is stuck, hang on startup... NEED HELP
**URL:** https://community.umbrel.com/t/my-umbrel-is-stuck-hang-on-startup-need-help/15171
**Category:** Support and Troubleshooting
**Created:** [February 11, 2024, 10:50pm UTC](https://community.umbrel.com/t/my-umbrel-is-stuck-hang-on-startup-need-help/15171 "2024-02-11T22:50:53Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@Pasto69](https://community.umbrel.com/u/Pasto69)
#### Post date: [February 11, 2024, 10:50pm UTC](https://community.umbrel.com/t/my-umbrel-is-stuck-hang-on-startup-need-help/15171/1 "2024-02-11T22:50:53Z")
My Umbrel return me this page on startup:
How can I fix it?
Can I write back a new Umbrel image without lost the Bitcoin and Lightning wallet (maybe they are in the ssd)?
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### Author:  [@smolgrrr](https://community.umbrel.com/u/smolgrrr)
#### Post date: [February 12, 2024, 9:47am UTC](https://community.umbrel.com/t/my-umbrel-is-stuck-hang-on-startup-need-help/15171/2 "2024-02-12T09:47:58Z")
Yes, reflashing the SD card usually fixes this, and is perfectly safe (no important data there). You can find the relevant steps and image [here](https://umbrel.com/umbrelos#install).
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### Author:  [@Pasto69](https://community.umbrel.com/u/Pasto69)
#### Post date: [February 12, 2024, 10:29pm UTC](https://community.umbrel.com/t/my-umbrel-is-stuck-hang-on-startup-need-help/15171/3 "2024-02-12T22:29:25Z")
Damn, it’s not worked…
SD reflashed but the same page at startup…
Maybe the ssd, what I can do now?
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### Author:  [@Pasto69](https://community.umbrel.com/u/Pasto69)
#### Post date: [February 20, 2024, 10:50am UTC](https://community.umbrel.com/t/my-umbrel-is-stuck-hang-on-startup-need-help/15171/4 "2024-02-20T10:50:12Z")
No one can help me please?