# Keeps disconnecting

**URL:** <https://community.umbrel.com/t/keeps-disconnecting/14665>\
**Category:** Support and Troubleshooting\
**Created:** [December 17, 2023, 11:41am UTC](https://community.umbrel.com/t/keeps-disconnecting/14665 "2023-12-17T11:41:48Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![warevista](https://avatars.discourse-cdn.com/v4/letter/w/b77776/32.png) [@warevista](https://community.umbrel.com/u/warevista)\
**Post date:** [December 17, 2023, 11:41am UTC](https://community.umbrel.com/t/keeps-disconnecting/14665/1 "2023-12-17T11:41:48Z")

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Umbrel constantly keeps disconnecting after 2-3 hours of work. Then it’s not showing as connected to router and I can’t ping it. When I restart raspberry pi 4B, it works for another 2-3 hours.

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**Author:** ![LoboGuara](https://avatars.discourse-cdn.com/v4/letter/l/54ee81/32.png) [@LoboGuara](https://community.umbrel.com/u/LoboGuara)\
**Post date:** [December 17, 2023, 1:59pm UTC](https://community.umbrel.com/t/keeps-disconnecting/14665/2 "2023-12-17T13:59:34Z")

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Are you using Mempool?  
Mempool causes lots of connection problems here,

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**Author:** ![warevista](https://avatars.discourse-cdn.com/v4/letter/w/b77776/32.png) [@warevista](https://community.umbrel.com/u/warevista)\
**Post date:** [December 17, 2023, 2:02pm UTC](https://community.umbrel.com/t/keeps-disconnecting/14665/3 "2023-12-17T14:02:00Z")

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No, just started using umbrel. Bitcoin node still synchronizing.

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**Author:** ![smolgrrr](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/smolgrrr/32/2825_2.png) [@smolgrrr](https://community.umbrel.com/u/smolgrrr)\
**Post date:** [December 18, 2023, 7:37am UTC](https://community.umbrel.com/t/keeps-disconnecting/14665/4 "2023-12-18T07:37:57Z")

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Do you happen to run your local network with a VPN? Sometimes this can cause issues.

In any case, it may help to set a static IP, you can follow this guide here: [How to set a static IP for your Umbrel server](https://community.umbrel.com/t/how-to-set-a-static-ip-for-your-umbrel-server/845)

I also find [Tailscale](https://apps.umbrel.com/app/tailscale) to be helpful for networking.

If you continue to have issues, feel free to generate some troubleshooting logs and share them here 🙂

> [@Official Umbrel Troubleshooting Guide and FAQ](https://community.umbrel.com/t/official-umbrel-troubleshooting-guide-and-faq/9873/1):
>
> You can generate troubleshooting logs from your Umbrel to help diagnose an issue with your device and any apps that you have installed.
> 
> To generate logs from the Umbrel web interface:
> 
> 1. Access your Umbrel through a web browser
> 2. Go to “Settings”
> 3. Click “Start” next to “Troubleshooting” to generate the logs
> 
> If you are unable to access your Umbrel server through a web browser, you can generate troubleshooting logs from the command line by following these steps:
> 
> 1. Connect to your Umbrel server by following the instructions in _How to SSH into umbrelOS on Umbrel Home or Rasberry Pi_ or by accessing a terminal on your Linux machine.
> 2. Run the following command. If you are on a Linux machine, you may need to replace `~/umbrel` with the path to your installation directory, as described in _Troubleshooting on Linux_:`sudo ~/umbrel/scripts/debug`

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**Author:** ![warevista](https://avatars.discourse-cdn.com/v4/letter/w/b77776/32.png) [@warevista](https://community.umbrel.com/u/warevista)\
**Post date:** [January 6, 2024, 8:40pm UTC](https://community.umbrel.com/t/keeps-disconnecting/14665/5 "2024-01-06T20:40:39Z")

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Bought another SSD, problem solved.
