# Just got my Umbrel home but login fails **URL:** \ **Category:** Support and Troubleshooting\ **Created:** [July 4, 2024, 6:35pm UTC](https://community.umbrel.com/t/just-got-my-umbrel-home-but-login-fails/18227 "2024-07-04T18:35:56Z")\ **Posts on this page:** 1\ **Showing post:** 4
**Author:** ![denny](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/denny/32/6330_2.png) [@denny](https://community.umbrel.com/u/denny)\ **Post date:** [November 11, 2024, 7:44pm UTC](https://community.umbrel.com/t/just-got-my-umbrel-home-but-login-fails/18227/4 "2024-11-11T19:44:36Z")
⚠ Here is a step-by-step guide to fully resetting an **Umbrel Home** : * * * 1. **Initiate the Factory Reset** : Open a terminal and run the following command to reset Umbrel Home: 2. **Prepare the Reflasher USB Stick** : Use [BalenaEtcher](https://etcher.balena.io/) to flash the [Umbrel-USB-Reflasher](https://download.umbrel.com/U2303/umbrel-usb-reflasher.iso) image onto a USB stick. 3. **Power Off Umbrel Home** : Turn off Umbrel Home at the power switch. 4. **Insert the Reflasher USB Stick** : Plug the USB stick into Umbrel Home. 5. **Turn Umbrel Home Back On** : Power on Umbrel Home with the USB stick inserted. 6. **Wait for Reflashing** : Allow about 5 minutes for Umbrel to automatically reflash its internal SSD. Umbrel Home will power off when the reflashing process is complete. 7. **Remove the USB Stick** : After Umbrel powers down, remove the USB stick. 8. **Turn Umbrel Home On Again** : Power up Umbrel Home once more. 9. **Wait for the Initial Boot** : Umbrel will complete its first boot, which can take around 5 minutes. 10. **Complete Setup** : Once booted, go to [http://umbrel.local](http://umbrel.local) in a web browser and follow the on-screen setup instructions. * * * After completing these steps, any available updates should appear and install without any issues. --- _[View the full topic](https://community.umbrel.com/t/just-got-my-umbrel-home-but-login-fails/18227)._