# Issue with Blank App Store on Umbrel OS 0.5.4 **URL:** \ **Category:** Support and Troubleshooting\ **Created:** [December 14, 2023, 11:38am UTC](https://community.umbrel.com/t/issue-with-blank-app-store-on-umbrel-os-0-5-4/14633 "2023-12-14T11:38:54Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![aschenone](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/aschenone/32/4952_2.png) [@aschenone](https://community.umbrel.com/u/aschenone)\ **Post date:** [December 14, 2023, 11:38am UTC](https://community.umbrel.com/t/issue-with-blank-app-store-on-umbrel-os-0-5-4/14633/1 "2023-12-14T11:38:54Z")
I am experiencing an issue with my Umbrel node where the App Store remains blank. I have attempted several troubleshooting steps without success, and I am seeking further assistance. **Umbrel Version:** 0.5.4 **Troubleshooting Steps Taken:** 1. Tried accessing the App Store using both Chrome and Firefox browsers. 2. Confirmed no network connectivity issues. 3. Reviewed Umbrel logs and system status. 4. Run the following script found in support and troubleshooting: sudo rm -f ~/umbrel/repos/https—github-com-getumbrel-umbrel-apps-git/.git/index.lock && sudo rm -f ~/umbrel/repos/https—github-com-getumbrel-umbrel-apps-git/.git/ORIG\_HEAD.lock && sudo ~/umbrel/scripts/repo update **Notable Observations:** - The system has sufficient memory and no apparent filesystem issues. - Docker containers for essential services are active and running. - Repeated log entries in Karen logs indicating a potential issue with event handling or script execution: `/home/aldo/umbrel/events/triggers/`. - No direct errors or issues related to the App Store functionality in the logs. - Tor proxy functioning correctly. I am copying the detailed debug logs for your review. I would appreciate any guidance or assistance you can provide to resolve this issue. # ===================== = Umbrel debug info = ## Umbrel version 0.5.4 ## Memory usage ``` total used free shared buff/cache available ``` Mem: 7,8G 3,2G 877M 758M 3,7G 3,6G Swap: 2,0G 0B 2,0G total: 41,1% system: % ## Memory monitor logs 2023-12-13 00:36:29 Memory monitor running! 18924 ? S 0:00 bash ./scripts/memory-monitor Memory monitor is already running 2023-12-13 07:57:52 Memory monitor running! 2023-12-13 08:13:17 Memory monitor running! 2023-12-13 08:46:41 Memory monitor running! 2023-12-13 17:37:25 Memory monitor running! 2023-12-13 20:40:19 Memory monitor running! 2023-12-13 23:57:34 Memory monitor running! 2023-12-14 00:15:51 Memory monitor running! ## Filesystem information Filesystem Size Used Avail Use% Mounted on /dev/sda3 164G 17G 139G 11% / /dev/sda3 164G 17G 139G 11% / ## Karen logs Got signal: karen is getting triggered! Got signal: karen is getting triggered! ./karen: line 75: /home/aldo/umbrel/events/triggers/: Is a directory ./karen: line 75: /home/aldo/umbrel/events/triggers/: Is a directory Got signal: karen is getting triggered! Got signal: karen is getting triggered! ./karen: line 75: /home/aldo/umbrel/events/triggers/: Is a directory ./karen: line 75: /home/aldo/umbrel/events/triggers/: Is a directory Got signal: karen is getting triggered! Got signal: karen is getting triggered! ./karen: line 75: /home/aldo/umbrel/events/triggers/: Is a directory ./karen: line 75: /home/aldo/umbrel/events/triggers/: Is a directory Got signal: karen is getting triggered! Got signal: karen is getting triggered! ./karen: line 75: /home/aldo/umbrel/events/triggers/: Is a directory ./karen: line 75: /home/aldo/umbrel/events/triggers/: Is a directory Got signal: karen is getting triggered! Got signal: karen is getting triggered! ./karen: line 75: /home/aldo/umbrel/events/triggers/: Is a directory ./karen: line 75: /home/aldo/umbrel/events/triggers/: Is a directory Got signal: karen is getting triggered! Got signal: karen is getting triggered! ./karen: line 75: /home/aldo/umbrel/events/triggers/: Is a directory ./karen: line 75: /home/aldo/umbrel/events/triggers/: Is a directory Got signal: karen is getting triggered! Got signal: karen is getting triggered! ./karen: line 75: /home/aldo/umbrel/events/triggers/: Is a directory ./karen: line 75: /home/aldo/umbrel/events/triggers/: Is a directory Got signal: karen is getting triggered! Got signal: karen is getting triggered! ./karen: line 75: /home/aldo/umbrel/events/triggers/: Is a directory ./karen: line 75: /home/aldo/umbrel/events/triggers/: Is a directory Got signal: debug karen is getting triggered! ## Docker containers NAMES STATUS nginx Up 6 hours dashboard Up 6 hours manager Up 34 minutes auth Up 6 hours tor\_proxy Up 6 hours ## Umbrel logs Attaching to manager manager | ::ffff:10.21.21.2 - - [Thu, 14 Dec 2023 11:18:49 GMT] “GET /v1/system/get-update HTTP/1.0” 304 - “-” “Mozilla/5.0 (X11; Ubuntu; Linux x86\_64; rv:120.0) Gecko/20100101 Firefox/120.0” manager | manager | umbrel-manager manager | ::ffff:10.21.21.2 - - [Thu, 14 Dec 2023 11:18:55 GMT] “GET /v1/system/update-status HTTP/1.0” 304 - “-” “Mozilla/5.0 (X11; Linux x86\_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.0.0 Safari/537.36” manager | manager | umbrel-manager manager | ::ffff:10.21.21.2 - - [Thu, 14 Dec 2023 11:18:55 GMT] “GET /v1/apps?installed=1 HTTP/1.0” 304 - “-” “Mozilla/5.0 (X11; Linux x86\_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.0.0 Safari/537.36” manager | manager | umbrel-manager manager | ::ffff:10.21.21.2 - - [Thu, 14 Dec 2023 11:18:55 GMT] “GET /v1/apps HTTP/1.0” 304 - “-” “Mozilla/5.0 (X11; Linux x86\_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.0.0 Safari/537.36” manager | manager | umbrel-manager manager | ::ffff:10.21.21.2 - - [Thu, 14 Dec 2023 11:18:55 GMT] “GET /v1/system/memory HTTP/1.0” 200 86 “-” “Mozilla/5.0 (X11; Linux x86\_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.0.0 Safari/537.36” manager | manager | umbrel-manager manager | ::ffff:10.21.21.2 - - [Thu, 14 Dec 2023 11:18:55 GMT] “GET /v1/system/storage HTTP/1.0” 200 90 “-” “Mozilla/5.0 (X11; Linux x86\_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.0.0 Safari/537.36” manager | manager | umbrel-manager manager | ::ffff:10.21.21.2 - - [Thu, 14 Dec 2023 11:18:56 GMT] “GET /v1/system/get-update HTTP/1.0” 304 - “-” “Mozilla/5.0 (X11; Linux x86\_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.0.0 Safari/537.36” manager | manager | umbrel-manager manager | ::ffff:10.21.21.2 - - [Thu, 14 Dec 2023 11:18:58 GMT] “POST /v1/system/debug HTTP/1.0” 200 17 “-” “Mozilla/5.0 (X11; Ubuntu; Linux x86\_64; rv:120.0) Gecko/20100101 Firefox/120.0” manager | manager | umbrel-manager manager | ::ffff:10.21.21.2 - - [Thu, 14 Dec 2023 11:19:00 GMT] “GET /v1/system/debug-result HTTP/1.0” 200 23 “-” “Mozilla/5.0 (X11; Ubuntu; Linux x86\_64; rv:120.0) Gecko/20100101 Firefox/120.0” manager | manager | umbrel-manager manager | ::ffff:10.21.21.2 - - [Thu, 14 Dec 2023 11:19:01 GMT] “GET /v1/system/debug-result HTTP/1.0” 304 - “-” “Mozilla/5.0 (X11; Ubuntu; Linux x86\_64; rv:120.0) Gecko/20100101 Firefox/120.0” manager | manager | umbrel-manager ## Tor Proxy logs # Attaching to tor\_proxy tor\_proxy | Dec 14 05:16:26.000 [notice] Bootstrapped 75% (enough\_dirinfo): Loaded enough directory info to build circuits tor\_proxy | Dec 14 05:16:26.000 [notice] Bootstrapped 80% (ap\_conn): Connecting to a relay to build circuits tor\_proxy | Dec 14 05:16:27.000 [notice] Bootstrapped 85% (ap\_conn\_done): Connected to a relay to build circuits tor\_proxy | Dec 14 05:16:27.000 [notice] Bootstrapped 89% (ap\_handshake): Finishing handshake with a relay to build circuits tor\_proxy | Dec 14 05:16:27.000 [notice] Bootstrapped 90% (ap\_handshake\_done): Handshake finished with a relay to build circuits tor\_proxy | Dec 14 05:16:27.000 [notice] Bootstrapped 95% (circuit\_create): Establishing a Tor circuit tor\_proxy | Dec 14 05:16:27.000 [notice] Bootstrapped 100% (done): Done tor\_proxy | Dec 14 11:15:58.000 [notice] Heartbeat: Tor’s uptime is 6:00 hours, with 0 circuits open. I’ve sent 1.89 MB and received 14.59 MB. I’ve received 2 connections on IPv4 and 0 on IPv6. I’ve made 14 connections with IPv4 and 0 with IPv6. tor\_proxy | Dec 14 11:15:58.000 [notice] While bootstrapping, fetched this many bytes: 699491 (consensus network-status fetch); 14104 (authority cert fetch); 12370176 (microdescriptor fetch) tor\_proxy | Dec 14 11:15:58.000 [notice] While not bootstrapping, fetched this many bytes: 49427 (consensus network-status fetch); 13056 (authority cert fetch); 221558 (microdescriptor fetch) # ==== Result ==== ==== END ===== ---
**Author:** ![hitheringwaters](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/hitheringwaters/32/4960_2.png) [@hitheringwaters](https://community.umbrel.com/u/hitheringwaters)\ **Post date:** [December 15, 2023, 6:19pm UTC](https://community.umbrel.com/t/issue-with-blank-app-store-on-umbrel-os-0-5-4/14633/2 "2023-12-15T18:19:48Z")
Hi @aschenone sorry if this sounds obvious, but I can’t see for sure that you’ve attempted a reboot? Yesterday I had a problem turning on Tor and losing all my app widgets, this sounds similar. I don’t recall where I found the thread “Missing apps” but there was a json script supplied by support that resolved my issue. Perhaps do a search for that question? Also, have you tried a reflash of the micro SD? ---
**Author:** ![aschenone](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/aschenone/32/4952_2.png) [@aschenone](https://community.umbrel.com/u/aschenone)\ **Post date:** [December 16, 2023, 8:28am UTC](https://community.umbrel.com/t/issue-with-blank-app-store-on-umbrel-os-0-5-4/14633/3 "2023-12-16T08:28:55Z")
Thanks, @hitheringwaters I dismissed the Ubuntu OS Laptop and installed Umbrel in a new Raspberry 4. It is running smoothly now.