# I can't upgrade to 1.3 **URL:** \ **Category:** Support and Troubleshooting\ **Created:** [November 26, 2024, 1:33pm UTC](https://community.umbrel.com/t/i-cant-upgrade-to-1-3/20134 "2024-11-26T13:33:35Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![xtraperlo](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/xtraperlo/32/8082_2.png) [@xtraperlo](https://community.umbrel.com/u/xtraperlo)\ **Post date:** [November 26, 2024, 1:33pm UTC](https://community.umbrel.com/t/i-cant-upgrade-to-1-3/20134/1 "2024-11-26T13:33:35Z")
i try 3 times and don’t upgrade to 1.3, after uploading screen, log… and stay 1.2.2 i have a raspberry pi 4 ![Captura](https://canada1.discourse-cdn.com/flex030/uploads/getumbrel/original/2X/1/1bb8cdb948cedcb082d555d34e48d6e18c0cee4c.jpeg) ![Captura1](https://canada1.discourse-cdn.com/flex030/uploads/getumbrel/original/2X/1/1c63b0eb89ff1fa4e68147651e6263029dc121de.jpeg) ---
**Author:** ![denny](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/denny/32/6330_2.png) [@denny](https://community.umbrel.com/u/denny)\ **Post date:** [November 26, 2024, 1:38pm UTC](https://community.umbrel.com/t/i-cant-upgrade-to-1-3/20134/2 "2024-11-26T13:38:43Z")
Have you tried via SSH? ---
**Author:** ![xtraperlo](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/xtraperlo/32/8082_2.png) [@xtraperlo](https://community.umbrel.com/u/xtraperlo)\ **Post date:** [November 26, 2024, 1:51pm UTC](https://community.umbrel.com/t/i-cant-upgrade-to-1-3/20134/3 "2024-11-26T13:51:56Z")
no… only via web… this night when i come back to home… i try… any place to read intructions about ssh instalation ? thank for relply !!! ---
**Author:** ![denny](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/denny/32/6330_2.png) [@denny](https://community.umbrel.com/u/denny)\ **Post date:** [November 26, 2024, 3:33pm UTC](https://community.umbrel.com/t/i-cant-upgrade-to-1-3/20134/4 "2024-11-26T15:33:53Z")
## The command for the Raspberry Pi is: `sudo mender install https://download.umbrel.com/release/1.3.0/umbrelos-pi.update && sudo reboot` * * * ## And for amd64 architectures like the Umbrel Home: `sudo mender install https://download.umbrel.com/release/1.3.0/umbrelos-amd64.update && sudo reboot` ---
**Author:** ![Pxxtzi](https://avatars.discourse-cdn.com/v4/letter/p/a698b9/32.png) [@Pxxtzi](https://community.umbrel.com/u/Pxxtzi)\ **Post date:** [November 26, 2024, 4:43pm UTC](https://community.umbrel.com/t/i-cant-upgrade-to-1-3/20134/5 "2024-11-26T16:43:56Z")
Good d… nothing works ---
**Author:** ![xtraperlo](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/xtraperlo/32/8082_2.png) [@xtraperlo](https://community.umbrel.com/u/xtraperlo)\ **Post date:** [November 26, 2024, 7:37pm UTC](https://community.umbrel.com/t/i-cant-upgrade-to-1-3/20134/6 "2024-11-26T19:37:49Z")
after upgrade ?? ---
**Author:** ![Pxxtzi](https://avatars.discourse-cdn.com/v4/letter/p/a698b9/32.png) [@Pxxtzi](https://community.umbrel.com/u/Pxxtzi)\ **Post date:** [November 26, 2024, 8:49pm UTC](https://community.umbrel.com/t/i-cant-upgrade-to-1-3/20134/7 "2024-11-26T20:49:55Z")
No the update to 1.3 4-5 hours troubleshoting🤯 Im not good with linux but Something is wrong with the program: mender Im stuck on 1.2.2 (i think hardstuck)😵‍💫 ---
**Author:** ![Pxxtzi](https://avatars.discourse-cdn.com/v4/letter/p/a698b9/32.png) [@Pxxtzi](https://community.umbrel.com/u/Pxxtzi)\ **Post date:** [November 26, 2024, 8:52pm UTC](https://community.umbrel.com/t/i-cant-upgrade-to-1-3/20134/8 "2024-11-26T20:52:10Z")
Hey denny, kennst du dich mit linux aus? Kann ich dir später bitte ein paar Fehlermeldungen zukommen lassen? ---
**Author:** ![Pxxtzi](https://avatars.discourse-cdn.com/v4/letter/p/a698b9/32.png) [@Pxxtzi](https://community.umbrel.com/u/Pxxtzi)\ **Post date:** [November 26, 2024, 8:55pm UTC](https://community.umbrel.com/t/i-cant-upgrade-to-1-3/20134/9 "2024-11-26T20:55:57Z")
The error indicates that the ~/umbrel/scripts/version script or directory does not exist. This might have been caused by incomplete extraction or an improper update. Ich konnte das script (thing/ ding) wieder herstellen Dann error error error Ich konnte alles fixen Nur das es dann wieder von vorne losging 8 mal😵‍💫 ---
**Author:** ![xtraperlo](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/xtraperlo/32/8082_2.png) [@xtraperlo](https://community.umbrel.com/u/xtraperlo)\ **Post date:** [November 26, 2024, 10:04pm UTC](https://community.umbrel.com/t/i-cant-upgrade-to-1-3/20134/10 "2024-11-26T22:04:19Z")
> [@Pxxtzi](#): > > ~/umbrel/scripts/version script or directory does not exist. This error also appears when I use: sudo apt full-upgrade and packages remain unupgraded ---
**Author:** ![Pxxtzi](https://avatars.discourse-cdn.com/v4/letter/p/a698b9/32.png) [@Pxxtzi](https://community.umbrel.com/u/Pxxtzi)\ **Post date:** [November 27, 2024, 4:32am UTC](https://community.umbrel.com/t/i-cant-upgrade-to-1-3/20134/11 "2024-11-27T04:32:18Z")
I fixed this so many times but something bring this back ---
**Author:** ![xtraperlo](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/xtraperlo/32/8082_2.png) [@xtraperlo](https://community.umbrel.com/u/xtraperlo)\ **Post date:** [November 27, 2024, 8:00pm UTC](https://community.umbrel.com/t/i-cant-upgrade-to-1-3/20134/12 "2024-11-27T20:00:12Z")
Any place where I can read to fix the error when updating with “sudo apt full-upgrade” I’m not very good with Linux ---
**Author:** ![xtraperlo](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/xtraperlo/32/8082_2.png) [@xtraperlo](https://community.umbrel.com/u/xtraperlo)\ **Post date:** [November 27, 2024, 8:32pm UTC](https://community.umbrel.com/t/i-cant-upgrade-to-1-3/20134/13 "2024-11-27T20:32:27Z")
> [@denny](#): > > sudo mender install [https://download.umbrel.com/release/1.3.0/umbrelos-pi.update](https://download.umbrel.com/release/1.3.0/umbrelos-pi.update) && sudo reboot i use the command… and stay on 1.2.2 ![2024-11-27-21-23-15-589](https://canada1.discourse-cdn.com/flex030/uploads/getumbrel/original/2X/f/f9335e84be8c8128c6e3e9d74291c0bbf211cbd5.jpeg) ---
**Author:** ![Gord77](https://avatars.discourse-cdn.com/v4/letter/g/9dc877/32.png) [@Gord77](https://community.umbrel.com/u/Gord77)\ **Post date:** [November 28, 2024, 6:40pm UTC](https://community.umbrel.com/t/i-cant-upgrade-to-1-3/20134/14 "2024-11-28T18:40:15Z")
I have exactly the same issues described above. I tried to run the “sudo mender install [https://download.umbrel.com/release/1.3.0/umbrelos-pi.update](https://download.umbrel.com/release/1.3.0/umbrelos-pi.update)” command only without the reboot and then I ran command “sudo mender show-artifact” and this was the result: ```auto umbrel@umbrel:~/umbrel$ sudo mender show-artifact WARN[0000] No server URL(s) specified in mender configuration. WARN[0000] Server entry 1 has no associated server URL. 768fa82-1732537058 ``` Then I tried command “sudo mender commit” but it did not work as well. Here is the result: ```auto INFO[0000] 'UpdateControlMapExpirationTimeSeconds' is not set in the Mender configuration file. Falling back to the default of 2*UpdatePollIntervalSeconds INFO[0000] 'UpdateControlMapBootExpirationTimeSeconds' is not set in the Mender configuration file. Falling back to the default of 600 seconds INFO[0000] No configuration files present. Using defaults WARN[0000] No server URL(s) specified in mender configuration. WARN[0000] Server entry 1 has no associated server URL. INFO[0000] No dual rootfs configuration present Committing Artifact... INFO[0000] Output (stdout) from command "/usr/share/mender/modules/v3/rugpi-image": Hot partition is already the default! ``` So, I wonder how this can work for somebody? ---
**Author:** ![msown229](https://avatars.discourse-cdn.com/v4/letter/m/b2d939/32.png) [@msown229](https://community.umbrel.com/u/msown229)\ **Post date:** [November 29, 2024, 5:43pm UTC](https://community.umbrel.com/t/i-cant-upgrade-to-1-3/20134/15 "2024-11-29T17:43:39Z")
Same issue here. I’ve tried the command: sudo mender install [https://download.umbrel.com/release/1.3.0/umbrelos-pi.update](https://download.umbrel.com/release/1.3.0/umbrelos-pi.update) && sudo reboot it downloads the file. Runs through mender ops but on the reboot still 1.2.2. Also tried through the UI obviously and it failed. Trying to not have to do a full install. It should upgrade right? Is there anything that would fail the mender command? ---
**Author:** ![xtraperlo](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/xtraperlo/32/8082_2.png) [@xtraperlo](https://community.umbrel.com/u/xtraperlo)\ **Post date:** [November 29, 2024, 7:56pm UTC](https://community.umbrel.com/t/i-cant-upgrade-to-1-3/20134/16 "2024-11-29T19:56:20Z")
I think the only thing left for us to do is wait for the Umbrel team to offer a solution to this problem. ---
**Author:** ![msown229](https://avatars.discourse-cdn.com/v4/letter/m/b2d939/32.png) [@msown229](https://community.umbrel.com/u/msown229)\ **Post date:** [November 29, 2024, 8:04pm UTC](https://community.umbrel.com/t/i-cant-upgrade-to-1-3/20134/17 "2024-11-29T20:04:47Z")
Agreed. Thanks. 🤞 ---
**Author:** ![xtraperlo](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/xtraperlo/32/8082_2.png) [@xtraperlo](https://community.umbrel.com/u/xtraperlo)\ **Post date:** [November 29, 2024, 8:05pm UTC](https://community.umbrel.com/t/i-cant-upgrade-to-1-3/20134/18 "2024-11-29T20:05:43Z")
your are welcome !!! 🤗 ---
**Author:** ![nmfretz](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/nmfretz/32/3631_2.png) [@nmfretz](https://community.umbrel.com/u/nmfretz)\ **Post date:** [December 2, 2024, 3:52am UTC](https://community.umbrel.com/t/i-cant-upgrade-to-1-3/20134/20 "2024-12-02T03:52:10Z")
Hey All, sorry for the frustration. From the commands posted here it looks like you are all on Raspberry Pi’s. Unfortunately we aren’t able to recreate this issue on our Pi’s, and the issue does not look to be widespread so it is difficult to ascertain what the problem is. Can anyone that makes their way here with this issue please let us know: 1. The device you are using (Pi 4, Pi 5) 2. Your configuration: i. Storage device: USB hard-drive or NVMe ii. OS install/boot method: are you booting from a microSD card or directly from your USB/NVMe 3. The umbrelOS version you are on and what version you are attempting to update to (e.g., 1.2.2 → 1.3.0) 4. The output of the following command: 5. Before updating, did you at any point run any Linux system/package upgrade commands like `sudo apt update && sudo apt upgrade -y`. These could potentially put umbrelOS in a state that it cannot update. Thanks! ---
**Author:** ![nmfretz](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/nmfretz/32/3631_2.png) [@nmfretz](https://community.umbrel.com/u/nmfretz)\ **Post date:** [December 2, 2024, 4:04am UTC](https://community.umbrel.com/t/i-cant-upgrade-to-1-3/20134/21 "2024-12-02T04:04:38Z")
Also, just a couple clarifications for users that make their way here, since manual troubleshooting is a confusing business. > [@Gord77](#): > > Then I tried command “sudo mender commit” but it did not work as well. Here is the result: ^ The mender logs mention this, but there is no need to run `sudo mender commit`. umbrelOS automatically commits on boot. > [@xtraperlo](#): > > Any place where I can read to fix the error when updating with “sudo apt full-upgrade” > I’m not very good with Linux ^ Upgrading linux packages could have unintended consequences where you put umbrelOS in a state where it cannot perform the upgrade successfully since you will be updating packages away from specific versions that the update process might rely on. > [@msown229](#): > > it downloads the file. Runs through mender ops but on the reboot still 1.2.2. Also tried through the UI obviously and it failed. Trying to not have to do a full install. It should upgrade right? Is there anything that would fail the mender command? What happens here is that umbrelOS has an A/B partitioning system for software updates where if any issue is detected when it tries to boot into the new OS version (e.g. 1.3.0) it can safely abort and reboot into the pre-update version (e.g., 1.2.2), which is what is happening here for some reason. The idea is that a failed update will not brick your umbrel and instead you’ll just stay on your pre-update umbrelOS version. The tricky bit now is to figure out why a small number of Pi updates are failing. [Next page](https://community.umbrel.com/t/i-cant-upgrade-to-1-3/20134.md?page=2)