# I bought umbrel 10 days ago

**URL:** <https://community.umbrel.com/t/i-bought-umbrel-10-days-ago/18177>\
**Category:** Support and Troubleshooting\
**Created:** [July 1, 2024, 11:50pm UTC](https://community.umbrel.com/t/i-bought-umbrel-10-days-ago/18177 "2024-07-01T23:50:23Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![lolo09](https://avatars.discourse-cdn.com/v4/letter/l/c68b51/32.png) [@lolo09](https://community.umbrel.com/u/lolo09)\
**Post date:** [July 1, 2024, 11:50pm UTC](https://community.umbrel.com/t/i-bought-umbrel-10-days-ago/18177/1 "2024-07-01T23:50:23Z")

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I bought umbrel 10 days ago and I have not received any email about the delivery status of my order (W3302). What kind of service is this?

The customer support never responds to my email!!!

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**Author:** ![lolo09](https://avatars.discourse-cdn.com/v4/letter/l/c68b51/32.png) [@lolo09](https://community.umbrel.com/u/lolo09)\
**Post date:** [July 1, 2024, 11:54pm UTC](https://community.umbrel.com/t/i-bought-umbrel-10-days-ago/18177/2 "2024-07-01T23:54:51Z")

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@mayank please answer on this matter.

what is going on!!!