# Fresh install isn't findable on my network, and can't login via terminal either **URL:** \ **Category:** Support and Troubleshooting\ **Created:** [August 25, 2023, 1:34am UTC](https://community.umbrel.com/t/fresh-install-isnt-findable-on-my-network-and-cant-login-via-terminal-either/13459 "2023-08-25T01:34:40Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![markmiro](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/markmiro/32/4548_2.png) [@markmiro](https://community.umbrel.com/u/markmiro)\ **Post date:** [August 25, 2023, 1:34am UTC](https://community.umbrel.com/t/fresh-install-isnt-findable-on-my-network-and-cant-login-via-terminal-either/13459/1 "2023-08-25T01:34:41Z")
I ran through all the instructions for installing Umbrel on a Raspberry Pi 4. I turned off my VPN. The primary issue is I can’t get to `umbrel.local`. I ran Angry IP scanner to see which IP address Umbrel might be on but none of the accessible addresses worked. I reflashed and tried again. Same issue. I figured maybe the machine wasn’t booting up properly or maybe I did something wrong so I booted it up (_without ethernet_) while plugged into a screen and a keyboard. I can confirm that it boots without errors. ![IMG_7314 copy](https://canada1.discourse-cdn.com/flex030/uploads/getumbrel/original/2X/3/3ccfe5e12874adcfbde12e4354315615b8f7932d.jpeg) However, my keyboard isn’t recognized so I can’t login, type anything, press “Enter”, etc. So I’m not sure how to run commands to further debug this. After this point I wanted to check that the keyboard connection was good. And I can confirm that the keyboard works if I swap out the SD card with one that has the Raspberry Pi OS (lite). Here are some related issues I’ve already looked at: - [Errors on First Start Up](https://community.umbrel.com/t/errors-on-first-start-up/13335) - [Can't find umbrel on umbrel.local or ip address](https://community.umbrel.com/t/cant-find-umbrel-on-umbrel-local-or-ip-address/11135) ---
**Author:** ![my\_bitcoin](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/my_bitcoin/32/5762_2.png) [@my\_bitcoin](https://community.umbrel.com/u/my_bitcoin)\ **Post date:** [August 25, 2023, 4:32am UTC](https://community.umbrel.com/t/fresh-install-isnt-findable-on-my-network-and-cant-login-via-terminal-either/13459/2 "2023-08-25T04:32:17Z")
can you log into your router and verify that the unit is receiving an Ip address. Usually your router will have an IP address of 192.168.1.1 or 192.168.0.1 something along those lines. And then look for all connected devices. ---
**Author:** ![smolgrrr](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/smolgrrr/32/2825_2.png) [@smolgrrr](https://community.umbrel.com/u/smolgrrr)\ **Post date:** [August 25, 2023, 9:14am UTC](https://community.umbrel.com/t/fresh-install-isnt-findable-on-my-network-and-cant-login-via-terminal-either/13459/3 "2023-08-25T09:14:33Z")
Agree with @my_bitcoin, as you can see the Pi does start up Umbrel, so I believe it’s just going to be an issue of finding the IP for your node. Here’s some further recommendations. Let us know how that goes 🙂 > [@Official Umbrel Troubleshooting Guide and FAQ](https://community.umbrel.com/t/official-umbrel-troubleshooting-guide-and-faq/9873/1): > > If you cannot access your Umbrel from a web browser, follow these steps to see if your router has detected the Umbrel server: > > 1. Log in to your router’s admin portal, typically done by entering an address like 192.168.1.1 into your web browser. > 2. Check the list of connected devices for “umbrel”, and not down its IP address. Then try visiting that IP address directly in your web browser. > > Alternatively, use an app like [Angry IP Scanner](https://angryip.org) to scan your local devices and figure out your Umbrel server’s IP address. > > If you still cannot find your Umbrel’s IP, make sure: > > 1. The Ethernet cable is properly plugged in. > 2. Your device (eg. Raspberry Pi, Umbrel Home, etc) is turned on. > > Some more tips: > > - Double-check that the device you’re trying to access it from is connected to the same network as your Umbrel server. > - Manually type “http://” before “umbrel.local” (without quotes) in your browser. If you’re on Windows, try [http://umbrel](http://umbrel/) instead. > - If you’re using a VPN, try disabling it temporarily. > - Try accessing [http://umbrel.local](http://umbrel.local/) on another device connected to the same network. > > If you still cannot access your Umbrel server, please connect directly with the Umbrel team using the chat icon 💬 located at the bottom right of [umbrel.com](https://umbrel.com). ---
**Author:** ![markmiro](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/markmiro/32/4548_2.png) [@markmiro](https://community.umbrel.com/u/markmiro)\ **Post date:** [August 31, 2023, 6:21pm UTC](https://community.umbrel.com/t/fresh-install-isnt-findable-on-my-network-and-cant-login-via-terminal-either/13459/4 "2023-08-31T18:21:52Z")
The issue was that the device wasn’t getting an IP address. I added a `wpa_supplicant.conf` [https://www.reddit.com/r/getumbrel/comments/kxatra/wifi\_for\_umbrel/](https://www.reddit.com/r/getumbrel/comments/kxatra/wifi_for_umbrel/) This allowed my router to provide the device an IP address and I could access `umbrel.local` in the browser. * * * However, I was curious why ethernet wasn’t working because lacking ethernet would limit what I could do with Umbrel. I connected the same ethernet cable to my laptop and turned off wifi so I can confirm the cable and connection to the my network switch is fine. It’s looking like the ethernet port on my raspberry pi isn’t working. I haven’t checked by using a stock raspberry pi image and I don’t have another raspberry pi 4 to check against. In any case, it’s working for now. ---
**Author:** ![my\_bitcoin](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/my_bitcoin/32/5762_2.png) [@my\_bitcoin](https://community.umbrel.com/u/my_bitcoin)\ **Post date:** [September 11, 2023, 1:50am UTC](https://community.umbrel.com/t/fresh-install-isnt-findable-on-my-network-and-cant-login-via-terminal-either/13459/5 "2023-09-11T01:50:24Z")
oof you may want to get that checked out rather quick and replace the pi while its under warranty. Im not certain right now as Im on some pain medication but I seem to think the USB and Ethernet share a circuit on the pi. This may end up poorly in the future