# Cant get past initial set up. SSD?

**URL:** <https://community.umbrel.com/t/cant-get-past-initial-set-up-ssd/7282>\
**Category:** Support and Troubleshooting\
**Created:** [April 19, 2022, 4:33am UTC](https://community.umbrel.com/t/cant-get-past-initial-set-up-ssd/7282 "2022-04-19T04:33:50Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![lowki](https://avatars.discourse-cdn.com/v4/letter/l/7993a0/32.png) [@lowki](https://community.umbrel.com/u/lowki)\
**Post date:** [April 19, 2022, 4:33am UTC](https://community.umbrel.com/t/cant-get-past-initial-set-up-ssd/7282/1 "2022-04-19T04:33:50Z")

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Have tried to set up multiple times and keep failing. says failed to connect external drive.  
i attached a screen to the Pi and it is stuck here.

 ![20220419_130714](https://canada1.discourse-cdn.com/flex030/uploads/getumbrel/original/2X/f/fefc8ba307f17c8d132cf09355f4bd06c3f74918.jpeg)  
have all the recommended hardware.  
please help

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**Author:** ![LoboGuara](https://avatars.discourse-cdn.com/v4/letter/l/54ee81/32.png) [@LoboGuara](https://community.umbrel.com/u/LoboGuara)\
**Post date:** [April 19, 2022, 12:28pm UTC](https://community.umbrel.com/t/cant-get-past-initial-set-up-ssd/7282/2 "2022-04-19T12:28:58Z")

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Hi. You likely got a defective usb cable or sata case.  
Change those pieces and do a copy test to check if working:  
1 - plug SSD system to a desktop or a laptop USB3 port (blue color inside conector)  
2- format SSD in any file system you like  
3- write a large file file to ssd (greater than 1 GB)  
4- copy the written large file from SSD to itself (in same or another directory, no matter)  
5- if parts are health, copy speed should be steady and in range 100 to 160MB/second  
6- if not pass copy test, change cable or case and do test again to determine the issued part.  
You may also have a SSD issued, but that not so common.
