# Cannot install any applications **URL:** \ **Category:** Support and Troubleshooting\ **Created:** [June 24, 2024, 8:11am UTC](https://community.umbrel.com/t/cannot-install-any-applications/18045 "2024-06-24T08:11:33Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![tomura](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/tomura/32/4611_2.png) [@tomura](https://community.umbrel.com/u/tomura)\ **Post date:** [June 24, 2024, 8:11am UTC](https://community.umbrel.com/t/cannot-install-any-applications/18045/1 "2024-06-24T08:11:33Z")
Hi everyone, I recently installed Umbrel on a new machine and started using it. The installation went smoothly, but I’m encountering an issue with installing any applications. When I click the install button, the progress shows 1%, then after a while, the installation is canceled. I’ve tried multiple applications and the result is the same. Thank you. Here are the logs: ```auto Jun 24 08:00:18 umbrel umbreld[718]: [apps] Installing app bitcoin Jun 24 08:00:18 umbrel umbreld[718]: [apps] Setting up data directory for bitcoin Jun 24 08:00:18 umbrel umbreld[2803]: time="2024-06-24T08:00:18Z" level=warning msg="/usr/local/lib/node_modules/umbreld/source/modules/apps/legacy-compat/docker-compose.yml: version is obsolete" Jun 24 08:00:18 umbrel umbreld[2803]: Container tor_proxy Running Jun 24 08:00:18 umbrel umbreld[2803]: Container auth Running Jun 24 08:00:24 umbrel umbreld[718]: [appstore] [error] Failed to initialise default repository https://github.com/getumbrel/umbrel-apps.git: getaddrinfo EAI_AGAIN github.com, will retry 0 more times. Jun 24 08:00:24 umbrel umbreld[718]: [appstore] [error] Failed to initialise default repository: getaddrinfo EAI_AGAIN github.com Jun 24 08:00:24 umbrel umbreld[718]: [appstore] Checking repositories for updates every 5m Jun 24 08:00:24 umbrel umbreld[718]: [apprepository] Checking for update for https://github.com/getumbrel/umbrel-apps.git Jun 24 08:00:44 umbrel umbreld[718]: [apprepository] Newer version of https://github.com/getumbrel/umbrel-apps.git available, updating Jun 24 08:00:47 umbrel mender[444]: time="2024-06-24T08:00:47Z" level=info msg="State transition: inventory-update-retry-wait [Sync] -> inventory-update [Sync]" Jun 24 08:00:47 umbrel mender[444]: time="2024-06-24T08:00:47Z" level=warning msg="Returning artifact name from /etc/mender/artifact_info file. This is a fallback, in case the information can not be retrieved from the database, and is only expected when an update has never been installed before." Jun 24 08:00:47 umbrel mender[444]: time="2024-06-24T08:00:47Z" level=info msg="Device unauthorized; attempting reauthorization" Jun 24 08:00:47 umbrel mender[444]: time="2024-06-24T08:00:47Z" level=error msg="Failed to authorize with \"\": failed to build authorization request: failed to obtain authorization message data: failed to obtain identity data: failed to call /usr/share/mender/identity/mender-device-identity: fork/exec /usr/share/mender/identity/mender-device-identity: no such file or directory" Jun 24 08:00:47 umbrel mender[444]: time="2024-06-24T08:00:47Z" level=warning msg="Reauthorization failed with error: transient error: authorization request failed" Jun 24 08:00:47 umbrel mender[444]: time="2024-06-24T08:00:47Z" level=error msg="Failed to submit inventory data: transient error: authorization request failed" Jun 24 08:00:47 umbrel mender[444]: time="2024-06-24T08:00:47Z" level=error msg="inventory submit failed: transient error: authorization request failed" Jun 24 08:00:47 umbrel mender[444]: time="2024-06-24T08:00:47Z" level=warning msg="Failed to refresh inventory: failed to submit inventory data: inventory submit failed: transient error: authorization request failed" Jun 24 08:00:47 umbrel mender[444]: time="2024-06-24T08:00:47Z" level=info msg="State transition: inventory-update [Sync] -> inventory-update-retry-wait [Sync]" Jun 24 08:00:47 umbrel mender[444]: time="2024-06-24T08:00:47Z" level=info msg="Handle update inventory retry state try: 4" Jun 24 08:00:47 umbrel mender[444]: time="2024-06-24T08:00:47Z" level=warning msg="Returning artifact name from /etc/mender/artifact_info file. This is a fallback, in case the information can not be retrieved from the database, and is only expected when an update has never been installed before." Jun 24 08:00:47 umbrel mender[444]: time="2024-06-24T08:00:47Z" level=info msg="Device unauthorized; attempting reauthorization" Jun 24 08:00:47 umbrel mender[444]: time="2024-06-24T08:00:47Z" level=error msg="Failed to authorize with \"\": failed to build authorization request: failed to obtain authorization message data: failed to obtain identity data: failed to call /usr/share/mender/identity/mender-device-identity: fork/exec /usr/share/mender/identity/mender-device-identity: no such file or directory" Jun 24 08:00:47 umbrel mender[444]: time="2024-06-24T08:00:47Z" level=warning msg="Reauthorization failed with error: transient error: authorization request failed" Jun 24 08:00:47 umbrel mender[444]: time="2024-06-24T08:00:47Z" level=error msg="Failed to submit inventory data: transient error: authorization request failed" Jun 24 08:00:47 umbrel mender[444]: time="2024-06-24T08:00:47Z" level=error msg="inventory submit failed: transient error: authorization request failed" Jun 24 08:00:47 umbrel mender[444]: time="2024-06-24T08:00:47Z" level=warning msg="Failed to refresh inventory: failed to submit inventory data: inventory submit failed: transient error: authorization request failed" Jun 24 08:00:47 umbrel mender[444]: time="2024-06-24T08:00:47Z" level=warning msg="RetryPollIntervalSeconds is not defined" Jun 24 08:00:47 umbrel mender[444]: time="2024-06-24T08:00:47Z" level=warning msg="RetryPollIntervalSeconds is not defined" Jun 24 08:00:47 umbrel mender[444]: time="2024-06-24T08:00:47Z" level=info msg="Wait 2m0s before next inventory update attempt in 1m59.999991989s" Jun 24 08:00:53 umbrel dockerd[499]: time="2024-06-24T08:00:53.931494791Z" level=warning msg="Error getting v2 registry: Get \"https://registry-1.docker.io/v2/\": context deadline exceeded" Jun 24 08:00:53 umbrel dockerd[499]: time="2024-06-24T08:00:53.931592608Z" level=info msg="Attempting next endpoint for pull after error: Get \"https://registry-1.docker.io/v2/\": context deadline exceeded" Jun 24 08:00:53 umbrel dockerd[499]: time="2024-06-24T08:00:53.931643015Z" level=warning msg="Error getting v2 registry: Get \"https://registry-1.docker.io/v2/\": context deadline exceeded" Jun 24 08:00:53 umbrel dockerd[499]: time="2024-06-24T08:00:53.931727935Z" level=info msg="Attempting next endpoint for pull after error: Get \"https://registry-1.docker.io/v2/\": context deadline exceeded" Jun 24 08:00:53 umbrel dockerd[499]: time="2024-06-24T08:00:53.931868296Z" level=warning msg="Error getting v2 registry: Get \"https://registry-1.docker.io/v2/\": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)" Jun 24 08:00:53 umbrel dockerd[499]: time="2024-06-24T08:00:53.931915726Z" level=info msg="Attempting next endpoint for pull after error: Get \"https://registry-1.docker.io/v2/\": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)" Jun 24 08:00:53 umbrel dockerd[499]: time="2024-06-24T08:00:53.931981551Z" level=warning msg="Error getting v2 registry: Get \"https://registry-1.docker.io/v2/\": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)" Jun 24 08:00:53 umbrel dockerd[499]: time="2024-06-24T08:00:53.932049446Z" level=info msg="Attempting next endpoint for pull after error: Get \"https://registry-1.docker.io/v2/\": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)" Jun 24 08:00:53 umbrel dockerd[499]: time="2024-06-24T08:00:53.931579483Z" level=warning msg="Error getting v2 registry: Get \"https://registry-1.docker.io/v2/\": context deadline exceeded" Jun 24 08:00:53 umbrel dockerd[499]: time="2024-06-24T08:00:53.932166008Z" level=info msg="Attempting next endpoint for pull after error: Get \"https://registry-1.docker.io/v2/\": context deadline exceeded" ``` ---
**Author:** ![smolgrrr](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/smolgrrr/32/2825_2.png) [@smolgrrr](https://community.umbrel.com/u/smolgrrr)\ **Post date:** [June 24, 2024, 8:38am UTC](https://community.umbrel.com/t/cannot-install-any-applications/18045/2 "2024-06-24T08:38:09Z")
Sorry to hear about your issue here. Seems to be a networking issue, so you’re unable to access any external repositories. Have you updated to umbrelOS 1.2.1? ---
**Author:** ![tomura](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/tomura/32/4611_2.png) [@tomura](https://community.umbrel.com/u/tomura)\ **Post date:** [June 26, 2024, 4:58am UTC](https://community.umbrel.com/t/cannot-install-any-applications/18045/3 "2024-06-26T04:58:40Z")
I’m really sorry for the trouble! It looks like it was a network issue on my end. Everything is working fine now. Thank you so much for your prompt response! ---
**Author:** ![networm](https://avatars.discourse-cdn.com/v4/letter/n/b487fb/32.png) [@networm](https://community.umbrel.com/u/networm)\ **Post date:** [August 13, 2024, 9:29pm UTC](https://community.umbrel.com/t/cannot-install-any-applications/18045/4 "2024-08-13T21:29:45Z")
Can you explain what you did? ---
**Author:** ![sanjay](https://avatars.discourse-cdn.com/v4/letter/s/58956e/32.png) [@sanjay](https://community.umbrel.com/u/sanjay)\ **Post date:** [April 10, 2025, 9:46am UTC](https://community.umbrel.com/t/cannot-install-any-applications/18045/5 "2025-04-10T09:46:25Z")
I have a similar error. Unable to install apps. Please help! > [@Unable to Install Apps](https://community.umbrel.com/t/unable-to-install-apps/22235): > > Hello Umbrel Gurus! I need your help. My Raspberry Pi 4 Umbrel crashed (power outage). I had to reflash (microSD) and reformat SSD. Using umbrelOS 1.4. I am able to get to the home page with my user id/pwd (I have restarted, rebooted, and even done the factory reset). All wires and internet connections seem to be fine. But now I am unable to install any apps (I only want to install Bitcoin and Lightning apps). Here are the logs: Apr 10 08:34:09 umbrel mender[408]: time=“2025-04-10T08:34…