# Cannot activate 2FA

**URL:** <https://community.umbrel.com/t/cannot-activate-2fa/4904>\
**Category:** Support and Troubleshooting\
**Created:** [November 28, 2021, 4:45pm UTC](https://community.umbrel.com/t/cannot-activate-2fa/4904 "2021-11-28T16:45:21Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![jrck](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/jrck/32/6266_2.png) [@jrck](https://community.umbrel.com/u/jrck)\
**Post date:** [November 28, 2021, 4:45pm UTC](https://community.umbrel.com/t/cannot-activate-2fa/4904/1 "2021-11-28T16:45:21Z")

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Hello,  
I can’t activate 2FA. If I try turn it on, Umbrel displays popup window with QR. I scaned QR in Google Authenticator but If I write code to input fileds Umbrel do nothing.  
Did it happen to someone too?

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**Author:** ![Redin](https://avatars.discourse-cdn.com/v4/letter/r/cdc98d/32.png) [@Redin](https://community.umbrel.com/u/Redin)\
**Post date:** [November 29, 2021, 4:26pm UTC](https://community.umbrel.com/t/cannot-activate-2fa/4904/2 "2021-11-29T16:26:00Z")

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This problem is usually associated with needing to update the clock on your device or some other different device with the google Authenticator app out of sync.

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**Author:** ![jrck](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/jrck/32/6266_2.png) [@jrck](https://community.umbrel.com/u/jrck)\
**Post date:** [November 29, 2021, 5:04pm UTC](https://community.umbrel.com/t/cannot-activate-2fa/4904/3 "2021-11-29T17:04:13Z")

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Unfortunately, that isn’t the problem. When I enter the last number from GA, submit doesn’t work. Event is not started. When I tried rewrite i.e. first number with the same number, then it is form submited and 2FA activated. This workaround is necessary repeat on each login. Form submiting deosn’t work correctly.

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**Author:** ![mikeyjoon](https://avatars.discourse-cdn.com/v4/letter/m/ba8739/32.png) [@mikeyjoon](https://community.umbrel.com/u/mikeyjoon)\
**Post date:** [December 1, 2021, 3:08am UTC](https://community.umbrel.com/t/cannot-activate-2fa/4904/4 "2021-12-01T03:08:39Z")

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If you use Chrome, after you put in your code, you have to move your cursor to the first digit, click it and press enter or copy and paste your code from authenticator

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**Author:** ![jrck](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/jrck/32/6266_2.png) [@jrck](https://community.umbrel.com/u/jrck)\
**Post date:** [December 1, 2021, 4:44pm UTC](https://community.umbrel.com/t/cannot-activate-2fa/4904/5 "2021-12-01T16:44:18Z")

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Yes, that works. But it is workaround, not correctly behavior. The same be havior is in Firefox.