# Cannot access umbrel
**URL:** https://community.umbrel.com/t/cannot-access-umbrel/16832
**Category:** General Discussion
**Created:** [May 3, 2024, 1:27am UTC](https://community.umbrel.com/t/cannot-access-umbrel/16832 "2024-05-03T01:27:28Z")
**Posts on this page:** 5
**Page:** 1
### Author:  [@lbeaulac](https://community.umbrel.com/u/lbeaulac)
#### Post date: [May 3, 2024, 1:27am UTC](https://community.umbrel.com/t/cannot-access-umbrel/16832/1 "2024-05-03T01:27:28Z")
I followed the steps to install Raspberry PI5 on this site to the T but I cannot access umbrel.local
I’m using a new micro SDcard 64GB, a new 2TB SDD, connecting to my network: Eero with a TP-link 8 switch.
I cannot see Umbrel in the Angry IP nor in my Eero app.
I’ve tried formatting the Sd card and retried the install, no luck.
Any advice would be appreciated, thanks.
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### Author:  [@smolgrrr](https://community.umbrel.com/u/smolgrrr)
#### Post date: [May 3, 2024, 3:06am UTC](https://community.umbrel.com/t/cannot-access-umbrel/16832/2 "2024-05-03T03:06:28Z")
Have you tried connecting the Pi directly to your router to see if that helps?
Also, may I ask the make and model of your SSD?
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### Author:  [@lbeaulac](https://community.umbrel.com/u/lbeaulac)
#### Post date: [May 3, 2024, 11:54am UTC](https://community.umbrel.com/t/cannot-access-umbrel/16832/3 "2024-05-03T11:54:29Z")
If I connect directly to the Eero, then my PCs wont have Internet access, since the Eero only has one port.
The SSD is a Seagate STX.
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### Author:  [@lbeaulac](https://community.umbrel.com/u/lbeaulac)
#### Post date: [May 3, 2024, 3:11pm UTC](https://community.umbrel.com/t/cannot-access-umbrel/16832/4 "2024-05-03T15:11:44Z")
I tried to ssh, and “No such host is known.”
Also, when I plug in the Raspberry, after 5 minutes of the fan running, it stops and light goes red. Is that normal?
One more thing. Should the SSD be empty at this point? Mine is.
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### Author:  [@lbeaulac](https://community.umbrel.com/u/lbeaulac)
#### Post date: [May 3, 2024, 8:30pm UTC](https://community.umbrel.com/t/cannot-access-umbrel/16832/5 "2024-05-03T20:30:00Z")
I bought a new Micro SD Card and a new SSD, and a new power supply.
Retried, and it works. WHo know what is was, but it works.