# Can‘t start Umbrel Frontend

**URL:** <https://community.umbrel.com/t/can-t-start-umbrel-frontend/13286>\
**Category:** Support and Troubleshooting\
**Created:** [August 7, 2023, 11:18pm UTC](https://community.umbrel.com/t/can-t-start-umbrel-frontend/13286 "2023-08-07T23:18:28Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Gulcrypted](https://avatars.discourse-cdn.com/v4/letter/g/e480ec/32.png) [@Gulcrypted](https://community.umbrel.com/u/Gulcrypted)\
**Post date:** [August 7, 2023, 11:18pm UTC](https://community.umbrel.com/t/can-t-start-umbrel-frontend/13286/1 "2023-08-07T23:18:28Z")

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Hey, I have Problems to boot umbrel.  
I use a Raspberry Pi 4.  
These are the errors:  
[FAILED] Failed to start Umbrel Docker Cleanup  
[FAILED] Failed to start Docker Application Container Engine  
[FAILED] Failed to start External Storage SDcard Updater  
[DEPEND] Dependency failed for Umbrella Startup Service  
[DEPEND] Dependency failed for Connection Details

So I would be very thankful for help here. 🙏🏽

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**Author:** ![usernameisJim](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/usernameisjim/32/3309_2.png) [@usernameisJim](https://community.umbrel.com/u/usernameisJim)\
**Post date:** [August 8, 2023, 4:02am UTC](https://community.umbrel.com/t/can-t-start-umbrel-frontend/13286/2 "2023-08-08T04:02:00Z")

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Hey, you see all these errors to confirm on your dashboard when trying to load in a browser?  
(Umbrel doesn’t officially support monitor or keyboard plugged directly into the Raspberry Pi 4)

Likey the fix here is reflash your MicroSD card,

Steps to reflash are [here for reference](https://umbrel.com/#start) under How To Install

Reflashing will result in no data loss

Let me know if this works!

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**Author:** ![Gulcrypted](https://avatars.discourse-cdn.com/v4/letter/g/e480ec/32.png) [@Gulcrypted](https://community.umbrel.com/u/Gulcrypted)\
**Post date:** [August 8, 2023, 5:47am UTC](https://community.umbrel.com/t/can-t-start-umbrel-frontend/13286/3 "2023-08-08T05:47:06Z")

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No. I can’t open it locally in the browser at all and when I plug it to the Screen, The above told error’s show up.

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**Author:** ![smolgrrr](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/smolgrrr/32/2825_2.png) [@smolgrrr](https://community.umbrel.com/u/smolgrrr)\
**Post date:** [August 8, 2023, 11:41am UTC](https://community.umbrel.com/t/can-t-start-umbrel-frontend/13286/4 "2023-08-08T11:41:29Z")

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Are you able to SSH into the node from another device?

> [@Official Umbrel Troubleshooting Guide and FAQ](https://community.umbrel.com/t/official-umbrel-troubleshooting-guide-and-faq/9873/1):
>
> - Type in the following command\* and press the `Enter` key:`ssh -t umbrel@umbrel.local`\*In the command given above, you can replace `umbrel.local` with the local IP of your Umbrel if you prefer. If you are using PowerShell on Windows 10, you may need to run `ssh umbrel@umbrel` instead of the command given above.
> - You will then be prompted to enter your password. This is the same password you use to access your Umbrel through a browser. The default password before you have created an account on your Umbrel is `moneyprintergobrrr`. You will not be able to see your password as you type it into the terminal. Once you have typed in your password, press the `Enter` key.

then hopefully from there you can generate some help troubleshooting logs

> [@Official Umbrel Troubleshooting Guide and FAQ](https://community.umbrel.com/t/official-umbrel-troubleshooting-guide-and-faq/9873/1):
>
> This guide uses commands that assume Umbrel is installed in the home directory of your Linux machine, which is denoted by the tilde symbol `~` . If you installed Umbrel in a different location than the default home directory, you must replace `~` with the actual path to the Umbrel folder in the commands provided in this guide.
> 
> For example, you would replace `~` in the command below with the path to your Umbrel installation directory:
> 
> ```auto
> `sudo ~/umbrel/scripts/debug`
> 
> ```

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<div class="post-metadata">

**Author:** ![Gulcrypted](https://avatars.discourse-cdn.com/v4/letter/g/e480ec/32.png) [@Gulcrypted](https://community.umbrel.com/u/Gulcrypted)\
**Post date:** [August 8, 2023, 5:59pm UTC](https://community.umbrel.com/t/can-t-start-umbrel-frontend/13286/5 "2023-08-08T17:59:06Z")

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![image](https://canada1.discourse-cdn.com/flex030/uploads/getumbrel/original/2X/d/d29f800813133fff65a35fc7a283705780236ad9.jpeg)

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<div class="post-metadata">

**Author:** ![usernameisJim](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/usernameisjim/32/3309_2.png) [@usernameisJim](https://community.umbrel.com/u/usernameisJim)\
**Post date:** [August 9, 2023, 5:26am UTC](https://community.umbrel.com/t/can-t-start-umbrel-frontend/13286/6 "2023-08-09T05:26:44Z")

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Here is more Pi 4 troubleshooting to troubleshoot:

As a first step, are you able to access your Umbrel via SSH?

Steps are here to SSH under How to SSH for reference: [Official Umbrel Troubleshooting Guide and FAQ](https://community.umbrel.com/t/official-umbrel-troubleshooting-guide-and-faq/9873)

(Also as a note, monitor and keyboard is not officially supported plugging directly into your Umbrel, please unplug these and power down as they can cause instability and can skip to reflashing)

**Umbrel is meant to be plug and play, you can simply install and then access your dashboard at [umbrel.local](http://umbrel.local) from any browser on your local network**

On a computer on the same local network open terminal on Mac or command prompt or powershell on Windows then type:

`ssh -t umbrel@umbrel.local`

Then if it lets you access it try to reboot with the command:

`sudo reboot`

If it’s not accessible we’ll need to see if it’s detected on your network at all, you can check your router’s device list or use an app like Angry IP scanner to easily scan your network to see if your node’s IP shows up: [https://angryip.org/](https://angryip.org/)

Your Umbrel’s IP should display next to the host name umbrel.local and you can see if you can reach Umbrel using the IP in your browser’s address bar instead or by SSHing like this:

`ssh umbrel@IPaddress`

Check to see if there is a green flashing light on your Pi 4. There **must** be a green flashing light 🟢 ✨ to indicate the MicroSD card is being read, if not we’ll need to reflash umbrelOS on the MicroSD card, and then we can plug it back in and try once more.

Steps to reflash are here for reference under How To Install: [Umbrel — The ultimate home server and OS for self-hosting](https://umbrel.com/#start)

Reflashing will result in no data loss,

For best practice on reflashing you can follow these steps:

> [@Resolving “Error: System service failed”](https://community.umbrel.com/t/resolving-error-system-service-failed/12939/1):
>
> > The most reliable fix for this issue if you are on the Raspberry Pi 4 platform is to reflash your MicroSD card. If you have another one you can swap in, please try another card as well
> 
> > SSH and run this command to safely shutdown: `sudo shutdown`
> 
> > Unplug power and reflash your MicroSD card, then when complete, plug in your power last and wait ~5 minutes
> 
> > For reference, reflashing will not result in any data loss because all user data is stored on your external storage drive (SSD or HDD).
> 
> > **To reflash your MicroSD card, follow the steps on our website under [“Install on a Rasberry Pi 4.”](https://umbrel.com/#start)**
