# BtcPayServer outbound traffic blocked?

**URL:** <https://community.umbrel.com/t/btcpayserver-outbound-traffic-blocked/7285>\
**Category:** Support and Troubleshooting\
**Created:** [April 19, 2022, 4:11pm UTC](https://community.umbrel.com/t/btcpayserver-outbound-traffic-blocked/7285 "2022-04-19T16:11:40Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Olivier\_Lambert](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/olivier_lambert/32/960_2.png) [@Olivier\_Lambert](https://community.umbrel.com/u/Olivier_Lambert)\
**Post date:** [April 19, 2022, 4:11pm UTC](https://community.umbrel.com/t/btcpayserver-outbound-traffic-blocked/7285/1 "2022-04-19T16:11:40Z")

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Sorry for the double post, but I might have a better chance to get some help by creating a brand new topic.

My issue was initially posted here:

> [@BTCPay cannot access internet. Traffic blocked by container?](http://community.umbrel.com/t/btcpay-cannot-access-internet-traffic-blocked-by-container/6451/8):
>
> I’m having a similar issue. Running BTCPaySever on Umbrel. Installed nginx to access it through reverse proxy in order to expose the API for my app server. No matter what price source I select, I get the following error ERR\_RATE\_UNAVAILABLE. I honestly have no idea as to how I would troubleshoot this. I DID have pi-hole installes, but I never configured it. I have since removed it. Any ideas to share? Edit: Interesting to notice that when I go into the “Plugin” section, I also get the Rem…

**TL;DR**

- I’m running BTCPaySever on Umbrel.

- I’ve installed nginx to access it through reverse proxy in order to expose the API for my app server. It works like a charm. ([btcpay.latranchee.com](http://btcpay.latranchee.com))

- BTC Pay Server can’t communicate with the outside world.

I honestly have no idea as to how I would troubleshoot this.

I DID have pi-hole installes, but I never configured it. I have since removed it.

I’m familiar with how to configure a linux server, but I’m no expert. I assume it has something to do with the networking settings on my node. But I have NO idea where to start. Any help would be greatly appreciated! 🙌

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**Author:** ![DarthCoin](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/darthcoin/32/1628_2.png) [@DarthCoin](https://community.umbrel.com/u/DarthCoin)\
**Post date:** [April 19, 2022, 4:27pm UTC](https://community.umbrel.com/t/btcpayserver-outbound-traffic-blocked/7285/2 "2022-04-19T16:27:41Z")

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If you eliminate all possible causes, like Pi-hole and you are sure that you have a clear traffic to outside. then you should try to discuss this aspect with the guys from BTCPay server on [https://chat.btcpayserver.org/](https://chat.btcpayserver.org/)  
I don’t see how Umbrel guys can help you with a specific issue on BTCPay.

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**Author:** ![Olivier\_Lambert](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/olivier_lambert/32/960_2.png) [@Olivier\_Lambert](https://community.umbrel.com/u/Olivier_Lambert)\
**Post date:** [April 19, 2022, 7:05pm UTC](https://community.umbrel.com/t/btcpayserver-outbound-traffic-blocked/7285/3 "2022-04-19T19:05:56Z")

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> [@DarthCoin](#):
>
> You are sure that you have a clear traffic to outside

That’s the issue, I’m not sure that’s the case.

I don’t know the stack used to route the traffic to the docker images and I don’t know how to troubleshoot that part.

Is there a command I can run from inside the docker container to check that?

* * *

**EDIT**

In fact, I’m pretty sure that’s the problem.

Here’s what happens when I ping from inside the Pi:

 ![image](https://canada1.discourse-cdn.com/flex030/uploads/getumbrel/original/2X/6/6c1dbf8e05a8864054f4ead8631f7206be04ccaf.png)

Everything’s good.

Now here’s what happens when I try to install net-tools inside my docker container:

 ![](https://canada1.discourse-cdn.com/flex030/uploads/getumbrel/original/2X/a/a8cbab8e0237d8d71d38a664bf003773bce4da39.png)

It can’t reach the Debian servers.

If that helps, here’s a list of my docker containers:

 ![](https://canada1.discourse-cdn.com/flex030/uploads/getumbrel/original/2X/3/3d28dc40fb2fa300436f6aeff3b387a9aea2d803.png)

So I’m pretty sure it’s safe to assume the problem is with the Pi configuration and not the BTCPayServer instance.

Is there some sort of internal firewall that I need to configure?

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**Author:** ![Olivier\_Lambert](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/olivier_lambert/32/960_2.png) [@Olivier\_Lambert](https://community.umbrel.com/u/Olivier_Lambert)\
**Post date:** [April 19, 2022, 7:58pm UTC](https://community.umbrel.com/t/btcpayserver-outbound-traffic-blocked/7285/4 "2022-04-19T19:58:37Z")

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FYI, problem was solved after the latest Umbrel update. Either that did it or the reboot! 🙌
