# BTCPayServer BTC chain not syncing after update **URL:** \ **Category:** Support and Troubleshooting\ **Created:** [October 3, 2025, 1:36pm UTC](https://community.umbrel.com/t/btcpayserver-btc-chain-not-syncing-after-update/24013 "2025-10-03T13:36:38Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![Frog](https://avatars.discourse-cdn.com/v4/letter/f/9fc29f/32.png) [@Frog](https://community.umbrel.com/u/Frog)\ **Post date:** [October 3, 2025, 1:36pm UTC](https://community.umbrel.com/t/btcpayserver-btc-chain-not-syncing-after-update/24013/1 "2025-10-03T13:36:38Z")
After the upgrade to BTCPay Server v2.2.1+790616d2a on umbrelOS Version 0.5.4, the pay server is not in sync. ![image](https://canada1.discourse-cdn.com/flex030/uploads/getumbrel/original/2X/5/52db851a4ea8c5884ba77a0e89efba808b630aae.png) I was checking various troubleshooting articles, which suggest this is an issue with the container, perhaps with hostname/port variables of the Docker config file. Also, the status of the NBXplorer container is “Restarting”. `umbrel@umbrel:~/umbrel/app-data/btcpay-server $ docker container ls -a` 2f915dc67bd9 nicolasdorier/nbxplorer:2.5.28 “dotnet NBXplorer.dll” 36 minutes ago Restarting (133) 6 seconds ago btcpay-server\_nbxplorer\_1 * * * The BTCPay Server Docker file follows: umbrel@umbrel:~/umbrel/app-data/btcpay-server $ cat docker-compose.yml version: “3.7” services: app\_proxy: environment: APP\_HOST: btcpay-server\_web\_1 APP\_PORT: 3003 PROXY\_AUTH\_ADD: “false” nbxplorer: image: nicolasdorier/nbxplorer:2.5.28@sha256:xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx user: “1000:1000” restart: on-failure stop\_grace\_period: 1m depends\_on: [postgres] volumes: - ${APP\_DATA\_DIR}/data/nbxplorer:/data environment: NBXPLORER\_DATADIR: “/data” NBXPLORER\_NETWORK: “$APP\_BITCOIN\_NETWORK” NBXPLORER\_BIND: 0.0.0.0:32838 NBXPLORER\_CHAINS: “btc” NBXPLORER\_SIGNALFILEDIR: “/data” NBXPLORER\_BTCRPCURL: “http://$APP\_BITCOIN\_NODE\_IP:$APP\_BITCOIN\_RPC\_PORT” NBXPLORER\_BTCNODEENDPOINT: $APP\_BITCOIN\_NODE\_IP:${APP\_BITCOIN\_P2P\_WHITEBIND\_PORT-${APP\_BITCOIN\_P2P\_PORT}} NBXPLORER\_BTCRPCUSER: $APP\_BITCOIN\_RPC\_USER NBXPLORER\_BTCRPCPASSWORD: $APP\_BITCOIN\_RPC\_PASS NBXPLORER\_POSTGRES: User ID=postgres;Host=btcpay-server\_postgres\_1;Port=5432;Application Name=nbxplorer;MaxPoolSize=20;Database=nbxplorer$APP\_BITCOIN\_NETWORK NBXPLORER\_BTCHASTXINDEX: 1 web: image: btcpayserver/btcpayserver:2.2.1@sha256:xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx user: “1000:1000” restart: on-failure stop\_grace\_period: 1m depends\_on: [nbxplorer, postgres] entrypoint: [“dotnet”, “BTCPayServer.dll”] volumes: - ${APP\_DATA\_DIR}/data/btcpay:/data - ${APP\_DATA\_DIR}/data/nbxplorer:/data/.nbxplorer - ${APP\_LIGHTNING\_NODE\_DATA\_DIR}:/lnd:ro environment: HOME: “/data” BTCPAY\_DATADIR: “/data” BTCPAY\_PLUGINDIR: “/data/plugins” BTCPAY\_DOCKERDEPLOYMENT: “false” BTCPAY\_POSTGRES: “User ID=postgres;Host=btcpay-server\_postgres\_1;Port=5432;Database=btcpayserver$APP\_BITCOIN\_NETWORK” BTCPAY\_NETWORK: “$APP\_BITCOIN\_NETWORK” BTCPAY\_BIND: 0.0.0.0:3003 BTCPAY\_CHAINS: “btc” BTCPAY\_BTCEXPLORERURL: “http://btcpay-server\_nbxplorer\_1:32838” BTCPAY\_BTCLIGHTNING: “type=lnd-rest;server=https://$APP\_LIGHTNING\_NODE\_IP:$APP\_LIGHTNING\_NODE\_REST\_PORT/;macaroonfilepath=/lnd/data/chain/bitcoin/$APP\_BITCOIN\_NETWORK/admin.macaroon;allowinsecure=true” BTCPAY\_SOCKSENDPOINT: $TOR\_PROXY\_IP:$TOR\_PROXY\_PORT BTCPAY\_EXPLORERPOSTGRES: User ID=postgres;Host=btcpay-server\_postgres\_1;Port=5432;Application Name=nbxplorer;MaxPoolSize=20;Database=nbxplorer$APP\_BITCOIN\_NETWORK BTCPAY\_TORSERVICES: “btcpayserver:$APP\_HIDDEN\_SERVICE” postgres: image: btcpayserver/postgres:13.13@sha256:xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx # This needs to run as root for migrations to succeed # user: “1000:1000” restart: on-failure # > command: [“-c”, “random\_page\_cost=1.0”, “-c”, “shared\_preload\_libraries=pg\_stat\_statements”] stop\_grace\_period: 1m environment: POSTGRES\_HOST\_AUTH\_METHOD: trust volumes: - ${APP\_DATA\_DIR}/data/postgres:/var/lib/postgresql/data * * * In `/umbrel/app-data/btcpay-server/data/nbxplorer/Main/settings.config`Everything is default/commented. * * * umbrel@umbrel:~/umbrel/app-data/btcpay-server $ `ping http://btcpay-server_nbxplorer_1:32838` ping: http://btcpay-server\_nbxplorer\_1:32838: Name or service not known * * * I don’t know what else to check or where to fix this. I run local DNS (BIND) and NGINX reverse proxy, but no changes there. Any ideas? ---
**Author:** ![Frog](https://avatars.discourse-cdn.com/v4/letter/f/9fc29f/32.png) [@Frog](https://community.umbrel.com/u/Frog)\ **Post date:** [October 5, 2025, 1:59pm UTC](https://community.umbrel.com/t/btcpayserver-btc-chain-not-syncing-after-update/24013/2 "2025-10-05T13:59:26Z")
Just a small update to the troubleshooting. I have uninstalled BTCPayserver app and reinstalled it. Symptoms are similar with the fresh installation this time, BTCPayserver won’t even complete start as NBXplorer container is hanged in restart status. ---
**Author:** ![Frog](https://avatars.discourse-cdn.com/v4/letter/f/9fc29f/32.png) [@Frog](https://community.umbrel.com/u/Frog)\ **Post date:** [October 11, 2025, 3:15pm UTC](https://community.umbrel.com/t/btcpayserver-btc-chain-not-syncing-after-update/24013/3 "2025-10-11T15:15:41Z")
> [@Frog](#): > > NBXplorer container This is the error I am getting after reinstallation: info: Configuration: NBXplorer version 2.5.28 info: Configuration: Data Directory: /data info: Configuration: Configuration File: /data/Main/settings.config info: Configuration: Network: Mainnet Unhandled exception. System.FormatException: Invalid IP or DNS endpoint at NBitcoin.Utils.ParseEndpoint(String hostPort, Int32 defaultPort) at NBXplorer.Configuration.ExplorerConfiguration.LoadArgs(IConfiguration config) in /source/NBXplorer/Configuration/ExplorerConfiguration.cs:line 124 at NBXplorer.Program.Main(String args) in /source/NBXplorer/Program.cs:line 34 ---
**Author:** ![Lastgameforlife](https://avatars.discourse-cdn.com/v4/letter/l/b782af/32.png) [@Lastgameforlife](https://community.umbrel.com/u/Lastgameforlife)\ **Post date:** [October 17, 2025, 12:29am UTC](https://community.umbrel.com/t/btcpayserver-btc-chain-not-syncing-after-update/24013/4 "2025-10-17T00:29:48Z")
I notice you are running umbrelOS 0.5.4, one of the the first suggestions I can make that might help is to update to a more recent version of umbrelOS. Otherwise could you try what this comment suggested fir a similar issue? [BTCPAY won't start after install - #2 by usernameisJim](https://community.umbrel.com/t/btcpay-wont-start-after-install/10231/2) Failing that, could you post the full logs of BTCPayServer? I’m not sure how to get it on your version but on newer versions of umbrelOS it’s Settings \> Troubleshoot \> App \> BTCPayServer ---
**Author:** ![Frog](https://avatars.discourse-cdn.com/v4/letter/f/9fc29f/32.png) [@Frog](https://community.umbrel.com/u/Frog)\ **Post date:** [October 21, 2025, 7:03pm UTC](https://community.umbrel.com/t/btcpayserver-btc-chain-not-syncing-after-update/24013/5 "2025-10-21T19:03:56Z")
Thank you very much for hints. I have tried usernameisJim solution, it did not make the service running, even script reported restart is completed. umbrel@umbrel:~/umbrel/scripts $ ./app restart btcpay-server Stopping app btcpay-server… Stopping btcpay-server\_nbxplorer\_1 … done Stopping btcpay-server\_postgres\_1 … done Stopping btcpay-server\_app\_proxy\_1 … done Stopping btcpay-server\_tor\_server\_1 … done Going to remove btcpay-server\_web\_1, btcpay-server\_nbxplorer\_1, btcpay-server\_postgres\_1, btcpay-server\_app\_proxy\_1, btcpay-server\_tor\_server\_1 Removing btcpay-server\_web\_1 … done Removing btcpay-server\_nbxplorer\_1 … done Removing btcpay-server\_postgres\_1 … done Removing btcpay-server\_app\_proxy\_1 … done Removing btcpay-server\_tor\_server\_1 … done Starting app btcpay-server… Creating btcpay-server\_postgres\_1 … done Creating btcpay-server\_tor\_server\_1 … done Creating btcpay-server\_app\_proxy\_1 … done Creating btcpay-server\_nbxplorer\_1 … done Creating btcpay-server\_web\_1 … done Attaching logs for further troubleshooting. [umbrel-1761073089558-debug.log](https://community.umbrel.com/uploads/short-url/oush4gkJ2YiKsBjIMT7SwHkdU0v.log) (54.2 KB)