# BTCpay can't synching

**URL:** <https://community.umbrel.com/t/btcpay-cant-synching/19136>\
**Category:** Support and Troubleshooting\
**Created:** [September 9, 2024, 12:17pm UTC](https://community.umbrel.com/t/btcpay-cant-synching/19136 "2024-09-09T12:17:22Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![ldmax](https://avatars.discourse-cdn.com/v4/letter/l/51bf81/32.png) [@ldmax](https://community.umbrel.com/u/ldmax)\
**Post date:** [September 9, 2024, 12:17pm UTC](https://community.umbrel.com/t/btcpay-cant-synching/19136/1 "2024-09-09T12:17:22Z")

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installed BTCPay from the app store, but btcpay-server\_nbxplorer\_1 docker logs show this:  
btcpay-server\_nbxplorer\_1 | fail: NBXplorer.Indexer.BTC: Unhandled exception in the indexer, retrying in 60 seconds  
btcpay-server\_nbxplorer\_1 | System.InvalidOperationException: The node is not in a connected state  
btcpay-server\_nbxplorer\_1 | at NBitcoin.Protocol.NodeListener.ReceivePayload[TPayload](CancellationToken cancellationToken)  
btcpay-server\_nbxplorer\_1 | at NBitcoin.Protocol.Node.VersionHandshake(NodeRequirement requirements, CancellationToken cancellationToken)  
btcpay-server\_nbxplorer\_1 | at NBXplorer.Backend.Indexer.ConnectNode(CancellationToken token) in /source/NBXplorer/Backend/Indexer.cs:line 302  
btcpay-server\_nbxplorer\_1 | at NBXplorer.Backend.Indexer.IndexerLoopCore(CancellationToken token) in /source/NBXplorer/Backend/Indexer.cs:line 147  
btcpay-server\_nbxplorer\_1 | at NBXplorer.Backend.Indexer.IndexerLoop() in /source/NBXplorer/Backend/Indexer.cs:line 96