# Bitcoin Wallet and Lighting Wallet stuck at synchronizing **URL:** \ **Category:** Support and Troubleshooting\ **Created:** [December 8, 2021, 3:59pm UTC](https://community.umbrel.com/t/bitcoin-wallet-and-lighting-wallet-stuck-at-synchronizing/5082 "2021-12-08T15:59:32Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![yaniv](https://avatars.discourse-cdn.com/v4/letter/y/5fc32e/32.png) [@yaniv](https://community.umbrel.com/u/yaniv)\ **Post date:** [December 8, 2021, 3:59pm UTC](https://community.umbrel.com/t/bitcoin-wallet-and-lighting-wallet-stuck-at-synchronizing/5082/1 "2021-12-08T15:59:32Z")
I cannot attach the log, but you can find it here: [https://pastebin.com/EHhJCZUN](https://pastebin.com/EHhJCZUN) I reset my user info a few times now and it works for a few hours each time after the reset and then it fails. ---
**Author:** ![yaniv](https://avatars.discourse-cdn.com/v4/letter/y/5fc32e/32.png) [@yaniv](https://community.umbrel.com/u/yaniv)\ **Post date:** [December 9, 2021, 8:55am UTC](https://community.umbrel.com/t/bitcoin-wallet-and-lighting-wallet-stuck-at-synchronizing/5082/2 "2021-12-09T08:55:08Z")
I see “lnd” container is stopped. Looking at the logs for the container I see: 2021-12-09 00:36:21.695 [INF] HLCK: Health check: chain backend, call: 1 failed with: health check: chain backend timed out after: 30s, backing off for: 2m0s 2021-12-09 00:37:30.462 [INF] CRTR: Processed channels=0 updates=0 nodes=2 in last 1m59.464571586s 2021-12-09 00:38:51.697 [INF] HLCK: Health check: chain backend, call: 2 failed with: health check: chain backend timed out after: 30s, backing off for: 2m0s 2021-12-09 00:40:20.143 [INF] CRTR: Processed channels=3 updates=0 nodes=0 in last 2m49.680683245s 2021-12-09 00:41:21.699 [CRT] SRVR: Health check: chain backend failed after 3 calls 2021-12-09 00:41:48.238 [INF] SRVR: Sending request for shutdown 2021-12-09 00:42:11.833 [INF] LTND: Received shutdown request. 2021-12-09 00:42:11.833 [INF] LTND: Shutting down… Any ideas why? ---
**Author:** ![DarthCoin](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/darthcoin/32/1628_2.png) [@DarthCoin](https://community.umbrel.com/u/DarthCoin)\ **Post date:** [December 9, 2021, 10:07am UTC](https://community.umbrel.com/t/bitcoin-wallet-and-lighting-wallet-stuck-at-synchronizing/5082/3 "2021-12-09T10:07:47Z")
> [@yaniv](#): > > Health check: chain backend, call: 1 failed with: health check: Is right there: data corruption ---
**Author:** ![yaniv](https://avatars.discourse-cdn.com/v4/letter/y/5fc32e/32.png) [@yaniv](https://community.umbrel.com/u/yaniv)\ **Post date:** [December 9, 2021, 10:21am UTC](https://community.umbrel.com/t/bitcoin-wallet-and-lighting-wallet-stuck-at-synchronizing/5082/4 "2021-12-09T10:21:05Z")
What data? can I delete it? This is after recovering Umbrel with seed ---
**Author:** ![jonsyu](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/jonsyu/32/1803_2.png) [@jonsyu](https://community.umbrel.com/u/jonsyu)\ **Post date:** [December 10, 2021, 5:35pm UTC](https://community.umbrel.com/t/bitcoin-wallet-and-lighting-wallet-stuck-at-synchronizing/5082/5 "2021-12-10T17:35:16Z")
Hey yaniv, wanted to check in on this. If you’re able to SSH in, can you recover the lnd logs and paste them into pastebin? cd ~/umbrel && docker-compose logs --tail=300 lnd ---
**Author:** ![yaniv](https://avatars.discourse-cdn.com/v4/letter/y/5fc32e/32.png) [@yaniv](https://community.umbrel.com/u/yaniv)\ **Post date:** [December 10, 2021, 5:55pm UTC](https://community.umbrel.com/t/bitcoin-wallet-and-lighting-wallet-stuck-at-synchronizing/5082/6 "2021-12-10T17:55:57Z")
here: [https://pastebin.com/09GniRMq](https://pastebin.com/09GniRMq) ---
**Author:** ![jonsyu](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/jonsyu/32/1803_2.png) [@jonsyu](https://community.umbrel.com/u/jonsyu)\ **Post date:** [December 10, 2021, 9:22pm UTC](https://community.umbrel.com/t/bitcoin-wallet-and-lighting-wallet-stuck-at-synchronizing/5082/7 "2021-12-10T21:22:11Z")
Thanks for that, pinging @louneskmt for some additional insight ---
**Author:** ![louneskmt](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.umbrel.com/louneskmt/32/13_2.png) [@louneskmt](https://community.umbrel.com/u/louneskmt)\ **Post date:** [December 12, 2021, 11:09am UTC](https://community.umbrel.com/t/bitcoin-wallet-and-lighting-wallet-stuck-at-synchronizing/5082/8 "2021-12-12T11:09:13Z")
Do you use the recommended (official) power supply? ---
**Author:** ![yaniv](https://avatars.discourse-cdn.com/v4/letter/y/5fc32e/32.png) [@yaniv](https://community.umbrel.com/u/yaniv)\ **Post date:** [December 13, 2021, 2:36pm UTC](https://community.umbrel.com/t/bitcoin-wallet-and-lighting-wallet-stuck-at-synchronizing/5082/9 "2021-12-13T14:36:38Z")
No, But I typed: vcgencmd get\_throttled and got throttled=0x0 result so I assumed its ok. I ordered the official power supply just in case, but it will only get here by the end of the month ☹ ---
**Author:** ![flybouy](https://avatars.discourse-cdn.com/v4/letter/f/b38774/32.png) [@flybouy](https://community.umbrel.com/u/flybouy)\ **Post date:** [January 12, 2022, 11:21am UTC](https://community.umbrel.com/t/bitcoin-wallet-and-lighting-wallet-stuck-at-synchronizing/5082/10 "2022-01-12T11:21:41Z")
Hi Jon, hope you’re well. I have the same issue as above. I have reflashed my SD card to 0.4.09 and reformatted my SSD. I then used the channels backup and seed words to restore my node. It is synching the blockchain and has about 60% left to go. The lightning and bitcoin wallets are still stuck in sync ( this was the original issue). I have recovered the lnd log > **[LND log - Pastebin.com](https://pastebin.com/Tz8Rq6bE)** > > Pastebin.com is the number one paste tool since 2002. Pastebin is a website where you can store text online for a set period of time. Any advice would be appreciated. ---
**Author:** ![yaniv](https://avatars.discourse-cdn.com/v4/letter/y/5fc32e/32.png) [@yaniv](https://community.umbrel.com/u/yaniv)\ **Post date:** [January 18, 2022, 7:18pm UTC](https://community.umbrel.com/t/bitcoin-wallet-and-lighting-wallet-stuck-at-synchronizing/5082/11 "2022-01-18T19:18:16Z")
Hi, Just wanted to update, I got the official power supply a couple of weeks ago and everything works fine since then.